While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've tried others, and always return here. Great price, lots of upgrade options, excellent customer service, and most importantly, their servers run FAST. I've ran numerous types of servers through th... See more

Rated 5 out of 5 stars

I admin several servers hosted by LOW.MS and can without doubts give this provider the very best recommendations. They assist us on short notice regardless day/night/weekend and also with issues n... See more

Rated 5 out of 5 stars

Amazing support - They get to you sooner than any other Game hosts/Dedicated server Host, They will work with what your wanting what you're needing, even if they are out they will continue to look for... See more

Rated 5 out of 5 stars

I've been using the service for about two weeks for Conan Exiles, and the difference between my last provider and this one has been night and day. Latency is low, no lag what-so-ever, and support thus... See more

Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

193 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great in general

A bit of problems along the way but they were there with instant support to fix the problem for me, would use again when more fivem servers come out! Listened perfectly to my feedback really recommend these guys they know exactly what the are doing and listen to their customers all the time.

25 February 2020
Unprompted review
LOW.MS logo

Reply from LOW.MS

Hi Lennon

Thank you for the review! Is there any chance you could let us know what would make this a 5 star review? We would greatly appreciate it.

Thanks
LOW.MS Team

Rated 5 out of 5 stars

Great hosting

Great hosting, never had any issues with my Rust server even with 100+ pop and plugins. Control panelcan be a little annoying to use, needs a refresh as well but has lots of good features!

22 February 2020
Unprompted review
LOW.MS logo

Reply from LOW.MS

Thank you Dave for the review!

We have been working on a brand new control panel over the past couple of years, and hope to finally release it over the coming months. It will look amazing and will contain lots of great features for Rust hosting.

Kind regards,
LOW.MS Team

Rated 4 out of 5 stars

The stability of the server was great

The stability of the server was great! However, modding the server was a chore, especially with larger mods on the Conan Exiles servers. Small mods were fairly easy (but a tutorial would have been so helpful), yet larger mods require and FTP program to install them. I think that complexity really needs to be streamlined. If it were a simple drag and drop, or possibly a one-click install/upgrade, that would make your servers absolutely top notch!

21 February 2020
Unprompted review
LOW.MS logo

Reply from LOW.MS

Hi Justin

Thank you for your review! Sorry that you had some issues with larger mods for Conan Exiles, we have recently been testing a new Steam Workshop installer, with a browser etc. It is a shame this was not released sooner for you to make use of.

We are also working on a whole new control panel, which has been in the works for almost 2 years now. This will feature some very intuitive controls for installing and managing mods, it will easily beat any competitior in-terms of ease-of-use.

Please do check us out again when this has been released! We hope it will turn your 4 stars into 5. :)

Thanks,
LOW.MS Team

Rated 5 out of 5 stars

Awesome team

Everytime i have a problem. With my server low.ms customer support has got it fixed within 24 hours of reporting of the problem will continue to work with them until i no longer need the service. Well done low.ms

17 February 2020
Unprompted review
Rated 5 out of 5 stars

Ideal server hosting service

I don't think its exagerating, saying low.ms is the best server hosting team i've worked with. There quick reply's and the perfect work of the solution they provide is increadible. I've been hosting servers for the past 6 years and since i found them i would not go somewhere else.
As soon as i need a new server i'll be back with low.ms !

30 January 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding Service and Quality. One of the best!

Outstanding Service and Quality. One of the best, if not the best server hosting company i have come across in a long time. I Have used many companies and i have had bad and good experiences with many of them.

LOW.MS succeeds in affordable prices, and exeptional customer support, not to mention the specs of the hardware that they provide, are more than acceptable.

I have had a few game servers hosted with LOW.MS and any issues that had arised, they were resolved in a professional and timely manner, with brilliant explanations and guidance.

Recently Upgraded to a Dedicated Server with LOW.MS and i was constantly kept up to date with the installation and setup of the Dedicated server. Once recieved, was fully working and no issues at all.

If i could give a higher rating i would. I will be sticking with this company for the forseeable future.

24 January 2020
Unprompted review
Rated 2 out of 5 stars

I've experienced a lot of lags and…

I've experienced a lot of lags and crashes.
They advertise a product that doesn't deliver its promise. Never had any compensation for what it caused us.

They also offer a very poor control panel, designed in the early 2000s with a very bad UX.

24 January 2020
LOW.MS logo

Reply from LOW.MS

Hi Emmanuel

Sorry to hear you have had some lag and crashes, there were a few DDoS attacks directed at your node over the past few days but we have been working hard to stop these disrupting other customers.

I am also sorry to hear you do not like our control panel. We currently use a heavily modified version of TCAdmin, which is a widely used game server control panel. We are aware it can feel out-dated in places, and that is why we have been developing our very own in-house control panel over the past 18 months. It's a huge project, and we want to get it right before we release it later this year.

With further information about your ticket number, I can help regarding compensation.

Thanks

Jonathan L.
LOW.MS Support

Rated 5 out of 5 stars

Dedicated London

Currently my dedicated server in London is experiencing quite heavy attacks from other Rust owners and the staff have been busy stopping them, it appears to have paid off - very happy with this host

18 January 2020
Unprompted review
Rated 5 out of 5 stars

The quality of performance was just as…

The quality of performance was just as expected and the staff are very cooperative when it comes to resolving any issues or answering any questions you may have. The discord server is filled with information regarding servers and the services offered as well as support from staff & their community.

4 December 2019
Unprompted review
Rated 5 out of 5 stars

5 out of 5

I have had barely any problems with my server on Conan. If I have, they are speedy at replying and ensuring the problem is fixed straight away.

1 December 2019
Unprompted review
Rated 5 out of 5 stars

Great Service. Great Support.

First, I am a real user of Low.ms. I run a Arma 3 server called asymmetric warfare.

From the admin side of things, they are the BEST when it comes to support. I've dropped 2 support tickets, and both were resolved <5 minutes of submitting. They fixed the issue, correctly the first time without having to go back and forth.

My server is in Ashburn, VA. I get great pings. I haven't stress tested it yet with a large group.

So far, I have had NO problems. Great Service. Great Support. THANKS!

12 October 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look