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Rated 5 out of 5 stars

I've tried others, and always return here. Great price, lots of upgrade options, excellent customer service, and most importantly, their servers run FAST. I've ran numerous types of servers through th... See more

Rated 5 out of 5 stars

I admin several servers hosted by LOW.MS and can without doubts give this provider the very best recommendations. They assist us on short notice regardless day/night/weekend and also with issues n... See more

Rated 5 out of 5 stars

Amazing support - They get to you sooner than any other Game hosts/Dedicated server Host, They will work with what your wanting what you're needing, even if they are out they will continue to look for... See more

Rated 5 out of 5 stars

I've been using the service for about two weeks for Conan Exiles, and the difference between my last provider and this one has been night and day. Latency is low, no lag what-so-ever, and support thus... See more

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4.8

Excellent

TrustScore 5 out of 5

193 reviews

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Rated 5 out of 5 stars

Technical Difficulties & Customer Support

I had some technical difficulties (caused by my own negligence) in which made it impossible to use the server I bought. Not only did I receive prompt service from the Customer Support Team, I also received a full refund of my purchase. I cannot stress how excellent the Customer Support Team are.

22 December 2020
Unprompted review
Rated 5 out of 5 stars

Good support!

Ok, If u need some support, join their discord and find some online mods.

I had an issue, Low.ms founder Jonnerz, solved it in two hours.

thanks for all ♥

6 November 2020
Unprompted review
Rated 1 out of 5 stars

An absolutely shocking company

An absolutely shocking company. Cancelled two servers, they continued to bill me for one of them. I raised a dispute against them and it was refunded and I was advised it truly had been cancelled. I have now just had to raise another dispute against them as they've taken money from my account for a server cancelled 3 weeks ago.

They will appear as swiftping.co.uk despite being low.ms. I will never use this company again and would heavily discourage anyone from using them. They just seem completely disorganised and not capable of cancelling a service.

22 October 2020
Unprompted review
LOW.MS logo

Reply from LOW.MS

Hi Philip

You likely had an automatic payment still active within your PayPal account from another service. Overpayments are always refunded, and we can ensure any auto payments are cancelled.

LOW.MS is a trading name of Swiftping Limited, we display this in every invoice and within the footer of the LOW.MS website. You may see "swiftping.co.uk" or "Swiftping Limited" within PayPal.

Please let us know your ticket or order number, so we can take a look at this and help you out.

Thanks
Jonathan

Rated 5 out of 5 stars

Heaven After hell, Low.MS after Nitrado

After a brief visit in hell with Nitrado worst customer experience, a quick visit hère and I fell in love.

I bought an Arma 3 server, and where as it took me 3 hours to setup the mods with Nitrado, it only took me 10 minutes here with their workshop tool !

A great experience and a good interface !

31 August 2020
Unprompted review
Rated 5 out of 5 stars

The BEST server providers, hands down!

They are the BEST server providers, no doubt! We had the worst experience with Nitrado for a month, issue after issue, every 2 days pretty much, ticket after ticket, unplayable server, and no replies from support, no apologies, no customer service, terrible.

We thought all providers would have similar service, and we were very doubtful about changing because we had to migrate our saved game and many things could go wrong. But oh boy, going to LOWMS has been one of our best decisions ever! The migration went so smoothly, zero days server down, I used their Discord to ask a couple questions the first days and got a reply in minutes, their support and customer service is TOP NOTCH! Very kind and friendly.

We absolutely recommend them and as soon as our schedules permit it again we will contract with them 100%. BEST SERVER PROVIDERS!

9 August 2020
Unprompted review
Rated 5 out of 5 stars

Amazing Service! 10/10

Very fast and effective service. Also one of the cheapest out there with some very respectable specs on their servers. The customer service can be a bit slow when there is high demand which is obvious, but when they get to you they are very fast, quick and polite while handling any problem you throw at them. Also, they have a discord where not only staff can help but there are many community members willing to chip in and help if you have an issue that they have encountered before. Most of the issues I have encountered I caused myself, and I have not run into many, if any at this point in time, issues that their service may have accidentally committed. Thanks for the service and I am excited to keep using it in the future.
EDIT:
Shout out to Connor and Jonathan who helped me with my many issues and fixed it in seconds! Very Nice and polite pair of people.

26 June 2020
Unprompted review
Rated 5 out of 5 stars

I honestly really enjoyed this service

I honestly really enjoyed this service. Easy to set up, cool mods, lots of options, you can change the map to what you want, you can do anything you want, its honestly amazing. I almost never lagged once on this server and I bought it for only 10 dollars. Would buy again.

8 May 2020
Unprompted review
Rated 5 out of 5 stars

Best Customer Support

Very happy with the specs of their dedicated servers along with very caring support. When my set-up stopped working normally, they went out of there way to talk to me in real-time and help me out with something that wasn't even their fault. They're always open to help.

27 April 2020
Unprompted review
Rated 5 out of 5 stars

Good Stuff

Out of all hosting providers. This is by far the top choice in my list. Simple UI with a mod manager included making is hassle-free when downloading specific mods. It is expensive if you want asian server but its worth the payment.

1 April 2020
Unprompted review
Rated 5 out of 5 stars

perfect service/host

If you’re looking for issue free, and cheap servers. Take a look at low.ms. I’ve had this server for over 2 months now and without any issues. The staff doesn’t shy away for extra help either. as they are almost responding instantly everytime. Im getting my 2nd server as we speak! 5/5

28 March 2020
Unprompted review
Rated 5 out of 5 stars

Second to none.

I've had an excellent experience with low.ms, my server was hosted very reliably and the team was exceptionally fast to help take care of issues that arose (because I'm dumb and make mistakes) as well as with questions regarding general maintenance or advice. I will definitely be continuing to go to low.ms for all of my hosting needs.

26 March 2020
Unprompted review
Rated 2 out of 5 stars

Hosting is usually good but customer…

Hosting is usually good but customer service , answering tickets is appalling it can take 24 hours before getting a reply and a resolution .

12 March 2020
LOW.MS logo

Reply from LOW.MS

Hi Sandy

Sorry to hear about your experience with our customer support. We have had an influx of orders over the past couple of months, and there has been a small delay in us increasing our support team to match this new demand.

We have now made some changes and improvements which has dramatically lowered support times, we hope that you do return in the future!

Thanks
LOW.MS Team

Rated 5 out of 5 stars

Best I have hosted with ever

I have hosted with Low Ms for a few months now; tried to get a Empyrion server up but due to the files we couldn't get it to work properly (Jellyfish spent 16 hours working back and forth with me on it) So instead I swapped to Conan Exiles and it's been great.

Price is great, help is great, server is great

All in all an awesome service

25 February 2020
Unprompted review

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