Loving Foods logo
Visit website

Loving Foods Reviews 

2,021
•
TrustScore 5 out of 5

4.9

Fitness and Nutrition Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fresh taste and exceptional quality of the organic fermented foods, noting that deliveries consistently arrive promptly and in secure packaging. People also appreciate the simple online ordering process and the wonderful health benefits they experience from regularly adding these products to daily meals. However, some people mentioned occasional issues with leaks during transit and expressed dissatisfaction regarding delivery problems and missing refunds. A few customers experienced damaged goods upon arrival and felt that the after-sales support handling of these delivery issues could be significantly improved.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the fermented foods and drinks are delicious,... See more

Quality

Consumers find quality to be positive and consistently praise the delicious taste and organic ingredients of... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders arrive promptly and... See more

Customer service

Reviewers consistently share positive feedback about customer service, describing it as first-class, second... See more

Order

Users describe positive interactions with order, highlighting an easy and quick process alongside prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We both love eating fermented cabbage and vegetables. The flavour of each variety helps us to compliment our varied cusine we enjoy eating. For example, we love the pink Kraut with Japanese food, whil... See more

Rated 5 out of 5 stars

I have been purchasing Loving Foods Kimchi for years, mostly the Kimchi with Turmeric & Black Pepper and Ruby Kraut. Both of these are wonderful additions to my main meals, mostly I add to my salads.... See more

Rated 5 out of 5 stars

I am a regular customer of this company and think their products and customer service is second to none. The products arrive via Royal Mail safely with clear instructions about storage. I eat their sa... See more

Rated 5 out of 5 stars

I buy the fermented veggies in the large jars. They are very well made products. I've tried a fair few from other companies over the years but Loving Foods just puts the whole thing together so m... See more

Company details

  1. Fitness and Nutrition Service
  2. Food Manufacturer
  3. Food Producer
  4. Fruit and Vegetable Processing
  5. Produce Wholesaler
  6. Tea Wholesaler

Written by the company

We’re good for you, we’re tasty, we’re organic - we’re fermented, naturally. Our range of fermented, unpasteurised food and drink is full of friendly, helpful bacteria and made right here in the UK, by us. Are you Loving Foods yet?

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,021)

143 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

I reduced the number of stars because of leakage

I reduced the number of stars because the package was damaged on arrival. It seems that one of the products leaked which seeped into the cardboard - the postman had to alert us. However I am enjoying the sauerkraut and particularly like adding it to a salad.

3 November 2023
Rated 5 out of 5 stars

Love all the products

Love all the products, from kombuchas to the sauerkrauts to the kimchis. High quality, organic gut health foods. The only downside is the amount of packaging that comes with delivery of the products even though it is all recyclable, and the glass bottles and jars do need to be protected from damage.

2 November 2023
Rated 3 out of 5 stars

Unusual delay in delivery this time

Great packaging. Small delay with delivery for some reason from DHL. Usually delivered next day, but despite receiving the usual email with a time slot allegedly delivery wasn't attempted until the evening and couldn't be left as requested. Left in safe place as usual the following day.

1 November 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look