Loving Foods Reviews 

2,021
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fresh taste and exceptional quality of the organic fermented foods, noting that deliveries consistently arrive promptly and in secure packaging. People also appreciate the simple online ordering process and the wonderful health benefits they experience from regularly adding these products to daily meals. However, some people mentioned occasional issues with leaks during transit and expressed dissatisfaction regarding delivery problems and missing refunds. A few customers experienced damaged goods upon arrival and felt that the after-sales support handling of these delivery issues could be significantly improved.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the fermented foods and drinks are delicious,... See more

Quality

Consumers find quality to be positive and consistently praise the delicious taste and organic ingredients of... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders arrive promptly and... See more

Customer service

Reviewers consistently share positive feedback about customer service, describing it as first-class, second... See more

Order

Users describe positive interactions with order, highlighting an easy and quick process alongside prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We both love eating fermented cabbage and vegetables. The flavour of each variety helps us to compliment our varied cusine we enjoy eating. For example, we love the pink Kraut with Japanese food, whil... See more

Rated 5 out of 5 stars

I have been purchasing Loving Foods Kimchi for years, mostly the Kimchi with Turmeric & Black Pepper and Ruby Kraut. Both of these are wonderful additions to my main meals, mostly I add to my salads.... See more

Rated 5 out of 5 stars

I am a regular customer of this company and think their products and customer service is second to none. The products arrive via Royal Mail safely with clear instructions about storage. I eat their sa... See more

Rated 5 out of 5 stars

I buy the fermented veggies in the large jars. They are very well made products. I've tried a fair few from other companies over the years but Loving Foods just puts the whole thing together so m... See more


Company details

  1. Fitness and Nutrition Service
  2. Food Manufacturer
  3. Food Producer
  4. Fruit and Vegetable Processing
  5. Produce Wholesaler
  6. Tea Wholesaler

Written by the company

We’re good for you, we’re tasty, we’re organic - we’re fermented, naturally. Our range of fermented, unpasteurised food and drink is full of friendly, helpful bacteria and made right here in the UK, by us. Are you Loving Foods yet?


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,021)

143 reviews in the last 12 months

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Rated 4 out of 5 stars

Great sauerkraut, but half spoilt in transit

Great sauerkraut, not sure about the jars/ packaging though….

2nd order where 1 of the 2 sauerkraut jars has leaked almost all its fluid in transit, leaving me with a soggy box and 1 spoilt jar of sauerkraut. I realise it’s a maturing product in the jar and produces gases, so should be kept cool. Maybe the boxes should be better insulated, so they don’t spoil in transit?

24 October 2023
Rated 5 out of 5 stars

Loving Foods provide great tasting and…

Loving Foods provide great tasting and healthy foods . I bought the Hot ‘N’ Smokey Kimchi and the Ruby Kraut both of which were delicious. I also bought the Blueberry & Lavender Kombucha - great taste and keeps its sparkle well.

The delivery service was excellent and thought given to looking after the food items in transit.

17 October 2023
Rated 5 out of 5 stars

Excellent fermented products

The plain sauerkraut is the best I’ve ever tasted - super juicy, crunchy and tart. Also a big fan of their hot sauce and fermented veg juice range which are undiluted and very easy to incorporate into the daily diet. Thank you for making all this goodness! <3

18 October 2023
Rated 5 out of 5 stars

Fantastic experience from the very…

Fantastic experience from the very start until delivery! Kept me fully updated about my order and delivery. Foods were expertly packed and delivered very quickly even though we live in what is considered Remote location by DHL!!
Absolutely L❤️VE the products! Best I’ve ever had!
Thank you for quality food delivered quickly and efficiently 👍🏼

16 October 2023
Rated 5 out of 5 stars

Food in two of the jars has gone off…

Great kimish . Love it.

27 September 2023
Loving Foods logo

Reply from Loving Foods

Hi Tina,

Thanks for sharing this review. Just to reassure you, our food doesn't go off because it is fermented and preserved.

But if you'd like to get in touch at support@lovingfoods.co.uk, we'd be happy to help further.

All the best,

The Loving Foods Team..

Rated 5 out of 5 stars

After being diagnosed with gastritis I…

After being diagnosed with gastritis I looked into what I could eat and sauerkraut kept popping up.
It sounded awful but thought I’d try anyway as I was willing to try anything!
WOW! It’s actually delicious 😋 on sandwiches, crackers or straight from the jar. Will definitely be purchasing again Thankyou ☺️

17 October 2023
Unprompted review
Rated 5 out of 5 stars

Delicious

Recommended by my son . The Kimchi is delicious
Ive never had it before and really enjoying it. The sauerkraut is also lovely and will be re ordering both. The delivery was quick and packaging worked fine

9 October 2023

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