Lovely pod is a joke. Advertising high-end quality products and sending you cheap knock off versions. They will not give you a full refund and you are stuck with your disappointing item. Do not recomm... See more
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Placed an order for a 15th Wedding Anniversary Gift. It arrived fairly quickly. Unfortunately the item was damaged. In contacting LovelyPod, I sent them a picture of the damage and they asked for th... See more
Their communication process is lacking. I will change this review if they fix it, but I ordered three sweaters on December 15th and immediately asked if it was possible to get these by Christmas becau... See more
Thank you for asking about my experience with LovelyPod. I have given a '1 star' for two reasons. Firstly, because I ordered back in June and have yet to receive my order and secondly, expecting a r... See more
Company details
Written by the company
Lovelypod: Meaningful Gift Ideas for Grandma, Grandpa, Mommy and Daddy
Contact info
Lovelypod, 7800 Records Street Indianapolis, IN 46226, United States
- contact@lovelypod.com
- lovelypod.com
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Hasn’t replied to negative reviews
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Worst company ever
Worst company ever. Save your money and order elsewhere.
Lovely pod is a joke
Lovely pod is a joke. Advertising high-end quality products and sending you cheap knock off versions. They will not give you a full refund and you are stuck with your disappointing item. Do not recommend for anyone do not purchase from this website.
Do not order
Hello, I ordered a cup for my mother because she is leaving Friday evening, and the order indicated it would be delivered tomorrow, Friday. However, I currently do not see any tracking information available through Amazon.
Could you please provide the tracking information immediately and confirm whether this item has already shipped? If it has not shipped and cannot be guaranteed for delivery tomorrow, I would like to cancel the order at this time.
After reading several recent reviews mentioning delayed shipments and customers not receiving items on time, I am concerned this order may not arrive as promised. Since this was purchased for a time-sensitive gift, I need an honest update as soon as possible.
Thank you.
Julia Fox
Damaged Product Quickly Resolved
Placed an order for a 15th Wedding Anniversary Gift. It arrived fairly quickly. Unfortunately the item was damaged. In contacting LovelyPod, I sent them a picture of the damage and they asked for the shipping label but the box had already been discarded.
But they readily agreed to send a replacement at no cost based on my photo! I truly appreciated the follow up and follow through they exhibited. Wonderful customer service. Thank you!
I uploaded a picture of my son's dog…
I uploaded a picture of my son's dog and received a poster of some random dog. Requested a refund and was denied. Tried to contact them but no response. This company is a scam. Please no one else lose your money to them like I did.
This is a horrible company
This is a horrible company. As others have stated. Got the product. It look nothing like the pictures and their customer service is non-existent.
Please do not order from this company
Steer clear!!!
PLEASE do not order from this company. My order was not as described, the customization was not even centered and they didn’t do as promised to have 100% customer satisfaction. Steer clear. Use another business!!!
The order was lost or never sent then I…
The order was lost or never sent then I finally received it months later, and terrible quality material.
The staff at Lovelypod was Exemplary!
The staff at Lovelypod was extraordinarily committed to resolving the issue! Their communication and follow up were Excellent!
Thank you very much!
Ordered a metal key chain for $28
Ordered a metal key chain for $28, got a cheap ass plastic Xmas ornament that looks like it cost $1 to make! Took 10 days to get here, and I'm from WY. Says they're in Sheridan WY??? Not worth my time or effort to return! Maybe that's what they're hoping. Buyer be ware! Do NOT buy anything from this place!!!
Take your money but don’t deliver.
I ordered a Christmas ornament on December 10th, thinking it will arrive in plenty of time for Christmas. As of yesterday, it has not ever arrived at the shipping station yet. However, my card was charged immediately. I am in the process of reversing the charges. Very poor job!!!
Quality is JUNK
Quality is junk. Received shirt that is poor quality. Company will not return even though website says 100%Guarentee. Garbage don’t buy!
Beautiful sign
My original order had gotten lost in shipping. I contacted Lovelypod and they sent a replacement order. I ordered a personalized sign for my daughter's first classroom and it was beautiful! It looked exactly as described.

Reply from Lovelypod
I bought my caregiver a beautiful…
I bought my caregiver a beautiful blanket. After 6 years she is more a bonus daughter. When she opened it she was very emotional and she was so happy. Her blanket was so beautiful . Thank you so much . I am very happy .

Reply from Lovelypod
I ordered a Hawaiian print A-10 shirt…
I ordered a Hawaiian print A-10 shirt and it looked even cooler in real life than online! The colors are super vibrant and the shirt quality is great. Also, customer service was extremely fast to reply to me about shipping questions I had.

Reply from Lovelypod
Can’t believe anybody in this company …
So I ordered a 75th birthday blanket gift for my sister in law and asked this company if they could include a birthday note so she would know who sent it. They sent me an email instructing me on how to make that request. I followed it.. and guess what?? No birthday note was included in my gift. I had to follow up with my sister in law to see if she received it..She said she did and didn’t know who sent it.. just great.. not doing business with this company ever again !
Ladies golf shirts
Ordered 2 personalized ladies golf shirts. They came in a timely manner, are true to size & beautiful!

Reply from Lovelypod
I ordered 2 personalized blankets for…
I ordered 2 personalized blankets for my husband and daughter. They are both beautiful and so soft. The colors are vibrant and better than pictured. Yes they were a little pricey and shipping updates could have been better but I'm well satisfied with my purchases and will be shopping with Lovelypods again.

Reply from Lovelypod
They have no phone number listed
They have no phone number listed. Very shady. Look them up on Google maps street view and it's an ally where a mailbox sits. Stay clear!

Reply from Lovelypod
I ordered 2 bowling shirts and had…
I ordered 2 bowling shirts and had confirmation e mails. I then ordered 2 shirts for my son. No confirmation e mail. I used the "contact us" tab on their site. I have sent no less than 5 requests for contact. They have failed in customer service. I am now ordering shirts from an actual bowling site. I will be deleting my account.
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