Lovelypod Reviews 

238
•
TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Lovely pod is a joke. Advertising high-end quality products and sending you cheap knock off versions. They will not give you a full refund and you are stuck with your disappointing item. Do not recomm... See more

Rated 4 out of 5 stars

Placed an order for a 15th Wedding Anniversary Gift. It arrived fairly quickly. Unfortunately the item was damaged. In contacting LovelyPod, I sent them a picture of the damage and they asked for th... See more

Rated 1 out of 5 stars

Their communication process is lacking. I will change this review if they fix it, but I ordered three sweaters on December 15th and immediately asked if it was possible to get these by Christmas becau... See more

Rated 1 out of 5 stars

Thank you for asking about my experience with LovelyPod. I have given a '1 star' for two reasons. Firstly, because I ordered back in June and have yet to receive my order and secondly, expecting a r... See more

Company details

Written by the company

Lovelypod: Meaningful Gift Ideas for Grandma, Grandpa, Mommy and Daddy


Contact info

2.0

Poor

TrustScore 2 out of 5

238 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(238)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Lovely pod is a joke

Lovely pod is a joke. Advertising high-end quality products and sending you cheap knock off versions. They will not give you a full refund and you are stuck with your disappointing item. Do not recommend for anyone do not purchase from this website.

10 May 2026
Unprompted review
Rated 1 out of 5 stars

Do not order

Hello, I ordered a cup for my mother because she is leaving Friday evening, and the order indicated it would be delivered tomorrow, Friday. However, I currently do not see any tracking information available through Amazon.

Could you please provide the tracking information immediately and confirm whether this item has already shipped? If it has not shipped and cannot be guaranteed for delivery tomorrow, I would like to cancel the order at this time.

After reading several recent reviews mentioning delayed shipments and customers not receiving items on time, I am concerned this order may not arrive as promised. Since this was purchased for a time-sensitive gift, I need an honest update as soon as possible.

Thank you.

Julia Fox 

7 May 2026
Unprompted review
Rated 4 out of 5 stars

Damaged Product Quickly Resolved

Placed an order for a 15th Wedding Anniversary Gift. It arrived fairly quickly. Unfortunately the item was damaged. In contacting LovelyPod, I sent them a picture of the damage and they asked for the shipping label but the box had already been discarded.

But they readily agreed to send a replacement at no cost based on my photo! I truly appreciated the follow up and follow through they exhibited. Wonderful customer service. Thank you!

5 March 2026
Unprompted review
Rated 1 out of 5 stars

I uploaded a picture of my son's dog…

I uploaded a picture of my son's dog and received a poster of some random dog. Requested a refund and was denied. Tried to contact them but no response. This company is a scam. Please no one else lose your money to them like I did.

25 December 2025
Unprompted review
Rated 1 out of 5 stars

This is a horrible company

This is a horrible company. As others have stated. Got the product. It look nothing like the pictures and their customer service is non-existent.
Please do not order from this company

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Steer clear!!!

PLEASE do not order from this company. My order was not as described, the customization was not even centered and they didn’t do as promised to have 100% customer satisfaction. Steer clear. Use another business!!!

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a metal key chain for $28

Ordered a metal key chain for $28, got a cheap ass plastic Xmas ornament that looks like it cost $1 to make! Took 10 days to get here, and I'm from WY. Says they're in Sheridan WY??? Not worth my time or effort to return! Maybe that's what they're hoping. Buyer be ware! Do NOT buy anything from this place!!!

15 February 2025
Unprompted review
Rated 1 out of 5 stars

Take your money but don’t deliver.

I ordered a Christmas ornament on December 10th, thinking it will arrive in plenty of time for Christmas. As of yesterday, it has not ever arrived at the shipping station yet. However, my card was charged immediately. I am in the process of reversing the charges. Very poor job!!!

23 December 2024
Unprompted review
Rated 1 out of 5 stars

Quality is JUNK

Quality is junk. Received shirt that is poor quality. Company will not return even though website says 100%Guarentee. Garbage don’t buy!

12 October 2024
Unprompted review
Rated 4 out of 5 stars

Beautiful sign

My original order had gotten lost in shipping. I contacted Lovelypod and they sent a replacement order. I ordered a personalized sign for my daughter's first classroom and it was beautiful! It looked exactly as described.

23 July 2024
Unprompted review
Lovelypod logo

Reply from Lovelypod

Dear Edward Lamb,

Thank you for bringing this to our attention. We apologize for any inconvenience you have experienced. To assist you better and resolve this issue promptly, we kindly request that you contact us directly via email as per our policy.

Please send us an email with your order details, including the order ID, so that we can investigate the matter thoroughly and provide you with the necessary support. Unfortunately, we are unable to find any order under the name Edward Lamb in our system.

If we do not receive an email from you within 24 hours, we will consider this a scam account and will contact Trustpilot to report this review.

Thank you for your understanding and cooperation.

Sincerely,

Rated 5 out of 5 stars

I bought my caregiver a beautiful…

I bought my caregiver a beautiful blanket. After 6 years she is more a bonus daughter. When she opened it she was very emotional and she was so happy. Her blanket was so beautiful . Thank you so much . I am very happy .

19 July 2024
Unprompted review
Lovelypod logo

Reply from Lovelypod

Thank you so much for sharing your heartfelt feedback with us. We're thrilled to hear that the blanket brought so much joy to your caregiver, who has become like a bonus daughter to you. It means a lot to us that she found it beautiful and that it made her so happy.

We're delighted that you are very happy with your purchase. If you need anything else in the future, please don't hesitate to reach out.

Warm regards,

Rated 5 out of 5 stars

I ordered a Hawaiian print A-10 shirt…

I ordered a Hawaiian print A-10 shirt and it looked even cooler in real life than online! The colors are super vibrant and the shirt quality is great. Also, customer service was extremely fast to reply to me about shipping questions I had.

11 July 2024
Unprompted review
Lovelypod logo

Reply from Lovelypod

Thank you so much for your wonderful review!

Your satisfaction is our top priority, and your kind words mean a lot to us.

Thanks again for your support, and we hope to serve you again soon!

Best regards,

Rated 1 out of 5 stars

Can’t believe anybody in this company …

So I ordered a 75th birthday blanket gift for my sister in law and asked this company if they could include a birthday note so she would know who sent it. They sent me an email instructing me on how to make that request. I followed it.. and guess what?? No birthday note was included in my gift. I had to follow up with my sister in law to see if she received it..She said she did and didn’t know who sent it.. just great.. not doing business with this company ever again !

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Ladies golf shirts

Ordered 2 personalized ladies golf shirts. They came in a timely manner, are true to size & beautiful!

11 April 2024
Unprompted review
Lovelypod logo

Reply from Lovelypod


Thank you so much for taking the time to leave such a wonderful review!

We're thrilled to hear that you are pleased with your personalized ladies' golf shirts. Ensuring timely delivery and accurate sizing is always our priority, and we're delighted to know that we met your expectations. It's fantastic to hear that you find the shirts beautiful as well!

We truly appreciate your feedback and support. We look forward to serving you again in the future!

Rated 5 out of 5 stars

I ordered 2 personalized blankets for…

I ordered 2 personalized blankets for my husband and daughter. They are both beautiful and so soft. The colors are vibrant and better than pictured. Yes they were a little pricey and shipping updates could have been better but I'm well satisfied with my purchases and will be shopping with Lovelypods again.

24 March 2024
Unprompted review
Lovelypod logo

Reply from Lovelypod

Thank you so much for your feedback!

We're thrilled you're pleased with the personalized blankets you ordered for your husband and daughter.

We truly appreciate your understanding regarding the pricing and shipping updates. Rest assured, we're continuously working to enhance our services to provide you with the best possible experience.

We look forward to serving you again at Lovelypod!

Rated 1 out of 5 stars

They have no phone number listed

They have no phone number listed. Very shady. Look them up on Google maps street view and it's an ally where a mailbox sits. Stay clear!

26 March 2024
Unprompted review
Lovelypod logo

Reply from Lovelypod


Dear Brian Hanson,

Thank you for taking the time to share your feedback.

We're sorry to hear about your experience. We take customer concerns seriously and strive to address them promptly.

To assist you further, could you please provide us with your order information, including the order number and the email address used for the purchase? This will allow us to investigate the matter thoroughly and provide appropriate assistance.

We'd like to clarify that our customer service process is primarily email-based, as clearly stated in our policy. For any claims or inquiries, we kindly request that customers reach out to us via email at contact@lovelypod.com. This ensures that we can efficiently handle and track all requests.

Your cooperation in providing the necessary information is greatly appreciated, and we look forward to resolving this matter to your satisfaction.

Best regards,

Rated 1 out of 5 stars

I ordered 2 bowling shirts and had…

I ordered 2 bowling shirts and had confirmation e mails. I then ordered 2 shirts for my son. No confirmation e mail. I used the "contact us" tab on their site. I have sent no less than 5 requests for contact. They have failed in customer service. I am now ordering shirts from an actual bowling site. I will be deleting my account.

8 February 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look