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Lovely MedsReviews 

673
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 352 reviews, reviewers had a great experience with this company. Customers are really happy with the efficient delivery service, noting that medications arrive quickly and on time. Many also appreciate the ease of the ordering process and the effectiveness of the products, with some reporting significant weight loss and appetite suppression. Reviewers frequently highlight the responsive and helpful customer service, with representatives often going above and beyond to resolve issues. However, some customers experienced problems with product efficacy, stating that the medication did not produce the desired results or was not as advertised. A few other people also felt that the manual pause for payments and changing dosages were difficult to manage, leading to unwanted orders or hassle. There were also occasional complaints about delayed shipments, issues with product packaging like leaking vials, and unwanted communication from the company.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction with its effectiveness,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers reporting that their... See more

Customer service

Consumers find customer service experiences to be ambiguous, with many reporting positive interactions.... See more

Service

Customers consistently note ambiguous experiences with service, with many praising the efficiency,... See more

Order

Users describe ambiguous interactions with order processes, with many customers praising the ease and speed... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The medication arrived pretty quickly which was nice. I just started week 9 on the meds and I've lost 8 pounds so I'm happy about that. I wish there were more detailed instructions, however, such as w... See more

Company replied

Rated 4 out of 5 stars

Your questions regarding issues with my health seem appropriate in terms of any risk involved by taking these medications. I appreciate that you wanted a valid verification such as my driver's license... See more

Company replied

Rated 4 out of 5 stars

I've lost 15lbs using other GPLs but that was within 4 months. I've lost 20lbs within 3 months using Lovely. Although LovelyMeds is a little more expensive, it works faster. Especially if you exercis... See more

Company replied

Rated 3 out of 5 stars

The manual pause for the payment, has never worked, there have been multiple times I’ve tried to put my next order on pause, due to lack of funds and it has always failed to work. And forget about try... See more

Company replied


Company details

About Lovely Meds

Written by the company

At Lovely Meds, we believe getting the right care shouldn't feel complicated, intimidating, or out of reach.

We connect everyday people with clinically tested weight management treatments including Wegovy®, Ozempic®, Mounjaro®, and compounded GLP-1 options through a simple online process that takes just minutes. No long waits, no awkward appointments, no judgment.

Here's how it works: complete a quick online health form, get reviewed by a licensed medical professional, and receive your treatment delivered discreetly to your door. That's it.

Trusted by thousands of customers across the USA, we're committed to making your wellness journey feel supported every step of the way — from your first question to your first delivery and beyond.

Your goals. Your pace. Your control.

Get started today, check your eligibility here.

Written by the company

About Lovely Meds
At Lovely Meds, we believe good healthcare shouldn't be complicated. We offer clinically tested treatments for weight loss, hormones, and hair loss reviewed by licensed clinicians and delivered discreetly to your door. Simple, private, and built around you.
Lose weight on your terms with treatments that actually work
From Wegovy® and Ozempic® to compounded GLP-1s, a licensed clinician reviews your case and your treatment ships discreetly to your door. No waiting rooms, no one-size-fits-all plans.
Feel like yourself again: balanced, energised, and in control
Low energy, mood shifts and reduced drive are often your hormones, not your age. We prescribe injectable testosterone, tablets, gels, and more, tailored to you by a licensed clinician.
Stop losing ground — and start getting it back
Prescription treatments including minoxidil, finasteride, and advanced multi-ingredient formulas reviewed by a clinician and delivered discreetly, no awkward conversation needed.

Contact info

Promotion box for Lovely Meds

Your journey starts here

Browse prescription treatments for weight, hormones, hair, and more.

3.8

Great

TrustScore 4 out of 5

673 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(673)

344 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible first time experience

Horrible first time experience. Medication was 2 weeks delayed had to reach out so many times , customer service said they would and never did. Don’t use this company take your business to Goodlife meds .

28 January 2026
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Reply from Lovely Meds

Hi Anthony,

Thanks for taking the time to leave a review.

We’re very sorry for the delays and frustration you experienced. While we were actively providing updates throughout the process, we understand that it did not meet your expectations. We appreciate your feedback and will review our processes to improve communication and service.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Great product

Great product, great support!!!

24 January 2026
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Reply from Lovely Meds

Hi Stacey,

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with both the product and our support. Your feedback means a lot to us!

Daniel
Lovely Meds Team

Rated 1 out of 5 stars

Slow to deliver

Slow to deliver. Not rocket science

23 January 2026
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Reply from Lovely Meds

Hi Dave,

Thanks for taking the time to leave a review.

We’re sorry to hear that your delivery experience did not meet your expectations. While we strive to process and ship all orders as quickly as possible, occasionally logistical issues can occur that slow down the process.

We appreciate your feedback, as it helps us improve.

Daniel
Lovely Meds Team

Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. For one; a little over 3 weeks after my first order (next shipment is about to process at this point) ups tracking provided was still showing label made, but not received. So I message customer support and get the run around. Finally get my subscription cancelled bc if this is how first order is why continue?? Finally received my order today and it’s literally not even what I signed up for. No b12, no l-carnitine. What in the actual world is this business doing?? Please don’t waste your time ordering from this company, there are better more professional companies out there not looking to scam you!

29 January 2026
Unprompted review
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Reply from Lovely Meds

Hi Tonya,

We’re very sorry for the frustration and inconvenience you’ve experienced. We understand how disappointing this must have been, and we’ve reached out via email to try and rectify the situation.

We appreciate your feedback and are committed to improving our processes to provide a better experience for all customers.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Easy efficient

Easy efficient, great communication

21 January 2026
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Reply from Lovely Meds

Hi Kevin,

Thank you for your review! We’re glad to hear you found the process easy and efficient, and that our communication met your expectations.

We appreciate you choosing Lovely Meds and look forward to supporting you in the future.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Good

Good . service

2 December 2025
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Reply from Lovely Meds

Hi Tib,

Thank you for your review! We’re glad to hear you had a good experience with our service.

We appreciate you choosing Lovely Meds and look forward to continuing to support you.

Daniel
Lovely Meds Team

Rated 1 out of 5 stars

They stole $325 from me and only have 1 support person

There is only one person for patient support. I received a leaking vial on my 1st order rhat took over a week traveling in the heat and arrived warm. The replacement, I had to tape the cap onto, it would not stay on. My 2nd order came with the cap glued on so prying it off lifted the entire metal and rubber top out of the vial. I used a knife and the plastic cap would never come off. They sent a replacement that had the same issue. Then they told me I would have to pay several hundred dollars to get a new order that would be checked for defects before it shipped. They stole $325 from me. I had to order from another company because each shipment takes over a week. In order to make sure your medication has been checked before shipping, this is what you have to go through. Wow. Just wow. I should have read the reviews more carefully before ordering.

24 January 2026
Unprompted review
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Reply from Lovely Meds

Hi Ashley,

Thank you for sharing your experience. We understand how frustrating this situation has been, and we appreciate you taking the time to provide details.

We did communicate with you via email to explain each step of the process, including replacement options and guidance on handling the vials safely. The issues you experienced with the caps and vials appear to be an anomaly, as most patients do not encounter these defects. We take all reports seriously and continue to review quality control to help prevent similar issues in the future.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Perfectly

Perfectly “

25 January 2026
Unprompted review
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Reply from Lovely Meds

Hi Guilherme

Thank you for your review! We’re thrilled to hear everything was perfect.

We appreciate you choosing Lovely Meds and look forward to continuing to support you.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Fast and easy and affordable

Fast and easy and affordable. So far have not had any issues .

18 January 2026
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Reply from Lovely Meds

HI Clarissa,

Thank you for your kind words! We’re glad to hear your experience has been fast, easy, and affordable, and that everything has gone smoothly so far.

We appreciate you choosing Lovely Meds and look forward to continuing to support you.

Daniel
Lovely Meds Team

Rated 3 out of 5 stars

The manual pause for the payment

The manual pause for the payment, has never worked, there have been multiple times I’ve tried to put my next order on pause, due to lack of funds and it has always failed to work. And forget about trying to change the dosage, it is an absolute hassle to try and change it! The only reason I’m giving the 3 stars is because the rep Dan, he is an absolute saint and always made things right! Has helped me numerous of times during all the confusion. When my refills are up, I WILL NOT BE RETURNING TO LOVELYMEDS! AND WILL NOT BE REFERRING ANYONE TO YOU!!!

10 January 2026
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Reply from Lovely Meds

HI Victoria,

Thank you for sharing your feedback. We understand the frustration around pausing orders and adjusting dosages, and we’re actively working to improve these features to make managing orders easier for our patients.

It’s great to hear that Dan was able to assist you and resolve your issues along the way. We appreciate your honesty and the time you took to leave this review.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Above and beyond

Extremely happy I moved over to lovely meds, Daniel from customer service always goes above and beyond , Daniel needs a raise.

6 January 2026
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Reply from Lovely Meds

HI Jose,

Thank you so much for your kind review — we truly appreciate it! We’re delighted to hear you’re happy with Lovely Meds, and it’s wonderful to know that Daniel has been so helpful.

We’re grateful for your feedback and will make sure your message is shared with the team.

Thank you again for choosing Lovely Meds!

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Best customer service

I appreciate the fast response time and quick shipping.

10 January 2026
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Reply from Lovely Meds

Hi Liz

Thank you for taking the time to share your feedback.

We’re really glad to hear you appreciated the fast response time and quick shipping. Providing timely support and reliable delivery is important to us, and we’re happy that was your experience.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

It’s been an easy journey

It’s been an easy journey. Side we’re not that bad. I did the trizepatide plus b-12. Was great

28 December 2025
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Reply from Lovely Meds

Hi Chris,

Thank you for sharing your experience.

We’re thrilled to hear that your journey with tirzepatide plus B12 has been smooth and effective, and that the side effects were manageable. It’s wonderful to know the treatment has worked well for you!

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Carefully shipped and precise…

Carefully shipped and precise instructions are provided

27 December 2025
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Reply from Lovely Meds

Hi Dennis,

Thank you for your feedback.

We’re glad to hear that your order arrived safely and that the instructions were clear. We strive to make every step of the process as smooth and precise as possible, and it’s great to know it made a difference for you.

Daniel
Lovely Meds Team

Rated 4 out of 5 stars

I've lost 15lbs using other GPLs but…

I've lost 15lbs using other GPLs but that was within 4 months. I've lost 20lbs within 3 months using Lovely. Although LovelyMeds is a little more expensive, it works faster. Especially if you exercise.It will probably be my last order with them, only because it looks like I'm going to reach.my weight goal. Also, if you have any questions or concerns, you
can reach out to Daniel or Joselyn at costumer service. They'll listen to you. I won't give them 5 stars only because I don't want to stop improving on their product. Know that no one paid me to say this.

18 December 2025
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Reply from Lovely Meds

Hi Greg,

Thank you so much for taking the time to share your experience we appreciate your thoughtful and honest feedback.

Congratulations on your progress — reaching a 20 lb loss in just 3 months is an incredible achievement, and we’re glad to hear our program has supported you effectively, especially alongside exercise. We’re honored to have been part of your journey as you approach your goal weight.

We also appreciate the kind mention of Daniel and Joselyn. Our team is always here to listen and support, and feedback like yours helps us continue improving our service and products.

Wishing you continued success and good health, and thank you again for choosing Lovely Meds!

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

All positive!

Great communication about refills and delivery.

30 December 2025
Lovely Meds logo

Reply from Lovely Meds

Hi Jill,

Thank you for the review

We’re glad to hear you found our communication around refills and delivery helpful. Keeping you informed every step of the way is important to us, and we appreciate you taking the time to share your experience.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Dan with customer service was amazing

Dan with customer service was amazing! I made an ordering error, and he immediately rectified it, while being kind and understanding.

29 December 2025
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Reply from Lovely Meds

Hi Kelly,

Thank you so much for sharing your experience!

We’re thrilled to hear that Dan was able to help you quickly and with such care. Our team strives to provide prompt, understanding support, and it’s wonderful to know he made your experience a positive one.

We truly appreciate your kind words and for choosing us!

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Fast shipping

Shipment came quickly. Supplies included too.

29 December 2025
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Reply from Lovely Meds

Hi April,

Thank you so much for your review

We’re glad to hear your shipment arrived quickly and that all your supplies were included. We strive to make the process as smooth and convenient as possible, and it’s great to know everything met your expectations!

We appreciate you choosing us and look forward to supporting you moving forward.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

I did a lot of research before I chose…

I did a lot of research before I chose lovely. Was impressed with what I read online. I really liked that it also included B12 in the injection. Might be my imagination along with the weight loss but I do feel like it has helped. I'm down 28 lb at the end of my third month and I think I am going to renew for another 3 months.

6 November 2025
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Reply from Lovely Meds

Hi Mike,

Thank you so much for your thoughtful review.

We’re really glad to hear that your research led you to Lovely and that you’ve been happy with your experience so far. Including B12 is something many patients appreciate, and it’s great to hear you’re feeling the benefits alongside your weight loss.

Congratulations on being down 28 pounds in just three months — that’s an incredible achievement. We truly appreciate your trust and are honored to continue supporting you as you move into the next phase of your journey.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

No hassle

No hassle, quick shipment! I use the tools that are available for keeping track of my progress, any symptoms and even the offer of adjunct medicine.

18 December 2025
Lovely Meds logo

Reply from Lovely Meds

Hi Sandy,

Thank you for the review

We’re so glad to hear that your experience has been smooth and that your shipment arrived quickly. It’s great to know you’re finding the tools helpful for tracking your progress, symptoms, and adjunct options — those resources are there to support you every step of the way.

We appreciate you choosing us and look forward to continuing to support your journey.

Daniel
Lovely Meds Team

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