loveholidays IE Reviews 

Very bad and horrible service and this app never trust

I can't fault booking with love holidays, we always have the best time in the hotel and with the flights but yous should really start doing a loyalty promotion/discount for loyal customers ie the amount and the more expensive holidays you book with love holidays the bigger the discounts you should get, my family has always booked with love holidays but this year we very close to changing

If no stars were an option I'd have picked that. 1 star review is being generous.

Booked and paid for a family holiday to depart Ireland on the 8th August 2026. On 29th July 2026 I notified love holidays i noticed an error or an issue with my booking. This came to light when I tried to book in additional luggage only to find the airline had changed our flight to the 7th August. My love holidays app stated my original booking on the 8th August was complete and in green so I rang them to find out what the issue was. After speaking to sandy the AI bot for 10 mins who did her absolute best to hang up on me I eventually got to speak to an operator who told me our flight was changed and they "forgot" to notify me. 9 days before my holiday!!
This is when the fun starts after numerous phone calls and emails back and forth they offered ridiculous flights which I rejected and had to book my own flights and transfer which is NOT REFUNDABLE. When I asked to speak to a manager I was refused and when I asked in numerous emails I was also refused. I am out of pocket already 550€ which is not including my luggage situation. There is zero accountability only an apology. I am raging we booked our family holiday with them. I should've mentioned my family holiday consists of 14 people and 11 others were notified of this issue 7 weeks ago. Only I tried to add another bag I would have never have known about the change and would only have found out either the night before to check in or in the airport.
Zero refunds offered
Zero accountability and
Zero shits given by love holidays
Avoid at all costs..... my advice book the dearer holiday cause in the end with these cowboys you'll end up paying way more anyway.

I have booked several times with Love holidays and we have always been very pleased 😄😄😄

Books my holiday with Loveholidays every year find them very good great Communication from start to finish

IWe bookef with a petson called Gerry.He was excellent

I find it very easy to book with Love Holidays online everything is easy to understand and u get a good choice of payment plans which i think is great.

I was very disappointed with my stay at this hotel. It was definitely not worth the price I paid. The room was not as clean or well-maintained as advertised, and the overall condition of the hotel was below expectations. The service was poor, with staff showing little interest in resolving issues or making guests feel welcome.
For the amount this hotel charges, I expected much better quality, cleanliness, and customer service. Unfortunately, the experience did not match the cost, and I left feeling that I had wasted my money.
I would not recommend this hotel to anyone looking for good value. There are much better options available for the same price or even less.

Friendly person I was talking with Done all they could to help

Very good service.

Very poor company

It's so easy to book a holiday with you the price is good and you can book everything in one go witch is great

Everything was handled so smoothly and the updates on the app really helped. The low deposit was the only way I could book a holiday.

Always books with love holidays and never had a problem if I did it was sorted asap affordable and easy payment plans just booked my next to holidays

Easy to book. Payment to suit your needs. Great variety of hotels

I was a returning customer and had previously booked two holidays with Love Holidays without any issues. Unfortunately, my most recent experience has completely destroyed my confidence in the company.

When booking a 2 week family holiday to Turkey for three passengers on 11 January, I made a genuine mistake and forgot to add checked baggage. I realised this within hours of booking and contacted Love Holidays immediately. I have never disputed that this initial mistake was mine.

What followed was months of frustration.

Turkish Airlines quoted approximately €1,400 to add checked baggage after ticketing. Faced with such an extraordinary cost, I asked Love Holidays, as the organiser of my package holiday, to explore whether any manual amendment or practical solution was available.

Instead, I was repeatedly told that the matter was "outside our control". I received contradictory and often template-style responses, my formal complaint took weeks to conclude, and during one phone call a manager terminated the conversation while I was trying to explain my concerns.

At no point did I feel that anyone genuinely took ownership of the issue or tried to advocate on my behalf. I wasn't asking Love Holidays to ignore airline rules or refund me. I was simply asking them to make every reasonable effort to help.

In the end, my family had two choices:

* Pay approximately €1,400 for checked baggage, or
* Cancel the holiday and lose a substantial amount of money (Approx. €1,600).

We cancelled.

Love Holidays did eventually allow me to spread the cancellation charges over several months, and I appreciate that flexibility. However, that simply helped me pay for a holiday that never happened. No goodwill gesture, voucher or account credit was ever offered despite the circumstances.

To make matters worse, the day before we were originally due to travel, Love Holidays incorrectly debited a further €122 from my account, which they later acknowledged should not have been taken and agreed to refund. Then, on the day we were supposed to arrive in Turkey (Actually today), the hotel rep contacted me saying hi it's .. from the hotel here. I had to inform him that our holiday had to be cancelled. It seems Love Holidays never told them we would not make it to Turkey.

Those final two events perfectly summed up my experience.

Everyone makes mistakes, including customers. What defines a company is how it responds when something goes wrong. Sadly, in my experience, Love Holidays failed that test completely.

This company has permanently lost my business. More importantly, it has lost my trust. Based on my experience, I cannot recommend Love Holidays to anyone looking for a company that will genuinely support them when problems arise.

Never had any issues booking with love holidays
Love the fact you can spread the cost
Thank you 👍

Easy to book holiday, plenty of choice, and payment plan