loveholidays UK Reviews 264,779

Always good options and great price for complete package

Very easy to book a holiday.
Thanks!

Easy process and also everything confirmed within a few days.

Not helpful at all

Simple easy process, can be paid in instalments and confirmation is quick and simply explained on app

They were not in a rush on the phone and very patient I was given good helpfull advice !

Easy to book.
Great price!
Will be using again!
Thanks

Very simple transaction. Prompt correspondence.

Good deal very happy thank you.

Easy to apply filters to get your perfect holiday at a good price. Easy payment options.

My first holiday in 54 years i made a mistake contacted you straight away it let me c g amge the hotel notntge flight when I tried the price went fro. N 240 all the way to ove ra 1000 I dis not have that and had been told no way to change so how can I go ona holiday where the hotel is only available the week after I get there now I have lost over 2000npoundn thanks a bunch had to rw book another holiday but I'm telling u now I will fight for my money back

Very easy to use and informative

Easy to use app and website. Good value and lots of choice. Booked a holiday for the first time using loveholidays and went last month. Totally hassle free and good communication. Have just booked another and think it'll be my new go to site

We chose a hotel at a good price. We booked it and were very satisfied.

Great variety and a very good price. Perfect hotel for us.

The great experience was being upgraded after check-in.
The booking process was fairly straight forward - and so pleased the airline was TUI.

Was easy end quick to book my holiday

I am extremely disappointed with my experience booking through Love Holidays.

I booked what was intended to be a once-in-a-lifetime trip to Rome for myself, my wife, and my elderly mother. The booking included three passengers and two hotel rooms. Naturally, we expected the accommodation provided would be suitable for all three travellers.

However, when we arrived at the hotel, we were informed that both rooms booked were single occupancy rooms and that the hotel was not licensed to allow two people to stay in one room. This meant there was only accommodation for two people despite the booking clearly being for three travellers.

This caused enormous stress and upset at the start of an important family holiday. We lost valuable time trying to resolve the issue instead of enjoying our trip, including spending around 40 minutes on an international call to Love Holidays’ emergency line while being repeatedly placed on hold. No practical solution was provided.

In the end, we had no choice but to pay over £500 for an additional room at short notice. My wife and I were forced to stay separately for the holiday, which completely disrupted the experience.

What has disappointed me most is the lack of accountability and compassion afterwards. My formal complaint was rejected on the basis that the booking was made online, despite the fact the accommodation supplied was not suitable for the number of travellers included on the booking. My follow-up email has now also been ignored.

The hotel staff themselves were far more helpful and understanding than Love Holidays were throughout this situation.

I appreciate mistakes can happen, but the way this was handled, both during the holiday and afterwards, has completely destroyed my confidence in using Love Holidays again

Nice easy app to follow have used many times now and nothing has gone wrong would definitely recommend. Very good on prices too.