Banner for loveelectric

loveelectric Reviews 

939
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being exceptionally helpful and guiding them patiently through every step of selecting and ordering their new electric vehicles. Consumers also deeply appreciate the fast delivery service alongside clear, consistent communication from the very beginning until the car arrives safely at their home. However, some reviewers were not happy with delivery scheduling, pointing out long unexpected delays and estimated dates that kept being pushed back. A few people mentioned encountering frustrating experiences due to communication issues and feeling disappointed with the overall service provided during their lease.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing team members as exceptionally knowledgeable,... See more

Service

Consumers find service to be positive, highlighting a smooth, seamless transaction and excellent support from... See more

Delivery service

Customers expressed great satisfaction with the delivery service, frequently highlighting quick turnaround... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive and... See more

User experience

Clients share positive opinions on user experience, highlighting how smooth, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Smooth transaction, everyone involved was exceptionally helpful. Quick turnaround from an initial enquiry to a delivery date on a used vehicle. The car is immaculate. I'm very happy I've made a decisi... See more

Company replied

Rated 5 out of 5 stars

I don't have anything negative to say! This is my second lease from loveelectric and on both occasions the process has been smooth and easy to follow. From the ease of choosing and booking you... See more

Company replied

Rated 5 out of 5 stars

really good website, makes choosing a car very easy. good communication with the loveelectric team through out the process. it’s my second time using them, will probably be a third when this contract... See more

Company replied

Rated 5 out of 5 stars

Amy was fantastic at answering my questions and giving me confidence to proceed with the order. Very knowledgeable and personable. Overall the process so far has been smooth and there has always been... See more

Company replied


Company details

  1. Leasing Service
  2. also in
  3. Auto Broker
  4. Car Finance and Loan Company
  5. Car Leasing Service
  6. Electric Motor Store
  7. Motor Vehicle Dealer

About loveelectric

Written by the company

loveelectric is on a mission to revolutionise all-electric motoring.

Founded in 2021, we’ve built a fully regulated salary sacrifice platform that empowers employees to lease electric cars using pre-tax income, cutting monthly costs by up to 60%.

We're a B Corp-certified electric vehicle leasing broker specialising in salary sacrifice, enabling businesses and employees to transition toward sustainable mobility. Our inclusive employee benefit allows employees to save up to 60% on new and used electric cars while helping companies lead the way in sustainability - all at zero cost and zero risk to employers.

Every car leased through us comes with fully comprehensive insurance, maintenance, servicing, tyre replacement and breakdown cover - all as standard.

We’ve recently launched the UK’s first salary-sacrifice-compatible virtual Charge Card: a virtual Visa card that turns EV charging into a tax-efficient, fraud-proof, cost-neutral solution for businesses.

#LoveYourJourney


Contact info

4.8

Excellent

TrustScore 5 out of 5

939 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(939)

258 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant customer service

Amy was fantastic to deal with when looking at different car options and specs - always very quick to respond and extremely patient when I kept changing my mind on things!

Louisa and Oliver then continued that great customer experience once I'd agreed a deal, both very easy to communicate with and extremely helpful in answering any questions.

27 May 2026
Unprompted review
loveelectric logo

Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Ryan!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

We’ll be sure to pass on your kind words to Amy, Louisa and Oliver.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

BMW Ix1 X-drive M sport

Received my love electric vehicle, BMW IX1 xdrive 65kwh. very simple process through placing the order and taking collection around 5 weeks in total from order placed on Easter bank holiday Monday. very happy as car has only done £14k miles and is like new.

lease is through my company's salary sacrifice scheme and should be better off now handing back my old company car. Nice getting the option to choose what car i wish. also changed my home electric supplier so able to charge off peak @ 8p a KWH at home for cheap mileage

Very happy !

Darren

15 May 2026
loveelectric logo

Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Darren!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Good service and communication

Good communication, easy to get hold of which is a refreshing difference for this kind of service operator!

26 May 2026
loveelectric logo

Reply from loveelectric

Thank you for the positive review.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Fantastic Service from enquiry to delivery!

I would highly recommend loveelectric.
From the moment I enquired with them about getting a car for my wife, to the moment it was delivered and even in adding our private plate - the communication was great.

The team were always polite and gave clear guidance and yet were always very sympathetic to the forever changing decisions that we made.

The process only two 2 weeks from enquiry and our private plate was on the car in under 3 weeks.

Since having the car, my wife had a puncture and this was dealt with the same speed. She booked in the morning and had a new tyre on by lunchtime - at no cost to us... All included in the monthly fee!

17 February 2026
loveelectric logo

Reply from loveelectric

Positive reviews like yours really make the difference, Phil.

It’s always great to hear how happy drivers are after getting a car with us, right through the ordering process to delivery & aftercare.

If there’s anything we can help with in the future then please get in touch.

Otherwise, enjoy your new car and we’ll see you out on the road.

~ the loveelectric team

Rated 5 out of 5 stars

Great team

All the staff at loveelectric have been friendly professional and helpful during any interaction.

15 May 2026
loveelectric logo

Reply from loveelectric

Thank you for the 5* review, Gareth.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Great team

Great team, were able to help me find a car quickly, from order to delivery was 7 working days! the team were really helpful and knew their stuff!

19 May 2026
loveelectric logo

Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Ben!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Amy was very helpful throughout and was…

Amy was very helpful throughout and was available for any queries I had.

4 May 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Thank you for the positive review, Alice.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

We’ll be sure to pass on your kind words to Amy.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Good customer service

Good customer service, quick to respond to queries

12 May 2026
loveelectric logo

Reply from loveelectric

Thank you for the positive review!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Great experience from start to finish

I’ve had a really positive experience with Loveelectric while setting up my car lease. The whole process was simple and straightforward, and the team were friendly and helpful throughout. They explained the benefits clearly and made everything easy to understand. The support from booking right through to delivery was excellent, and the deals on offer were also really good. Overall, I’d happily recommend them.

7 May 2026
Unprompted review
loveelectric logo

Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Abdul!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

This is My second car now with Love…

This is My second car now with Love Electrical and the service is second to none. I really like that the staff pick the phone up and discuss things on a personal basis than just email. would recommend this company 5 Star.

1 May 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Thank you for such a positive review, Graham!

Knowing that you've enjoyed your experience enough to commit to another EV with us means the world to the whole team.

Whether you're upgrading, switching car or simply sticking with what you love, we're thrilled to have you with us for another round. Here's to more miles, more savings, and more smiles.

~ the loveelectric team

Rated 5 out of 5 stars

Great to deal with

From start to finish, everything was smooth running. Any questions were answered, they kept me in the loop throughout the whole process. Really impressed by the service.

30 April 2026
loveelectric logo

Reply from loveelectric

Thank you for the 5* review.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Amy Yates V helpful and friendly

Amy Yates V helpful and friendly
gave me good advice and saved some cars for me along the way, always replied to comms quickly.

7 May 2026
Unprompted review
loveelectric logo

Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, David!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

We’ll be sure to pass on your kind words to Amy.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Absolutely professional service, I can only recommend

Easy,straightforward registration and good selection of different branded cars in used and new cars. Lots of options to adjust the payment. Very helpful team every step of the way. I woul definitely recommend. I'm very happy that I found my perfect car. The delivery was fast just like all the related paperwork.
Rob G

7 May 2026
loveelectric logo

Reply from loveelectric

Thank you for the 5* review, Robert.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Brilliant service

The process was quick and smooth. i was kept updated with phone calls and emails. the staff are friendly and courteous.

The car arrived at the time stated and was clean and left with plenty mileage to get me on my first journey.

Well done Love Electric, loving my new car

7 May 2026
loveelectric logo

Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Clare!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Super helpful approach from Amy to help…

Super helpful approach from Amy to help find solutions and actively ask questions to ensure a correct final outcome.

6 May 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Thank you for the positive review, Scott!

We’re very pleased you found the ordering process smooth and are now enjoying your EV. We’ll be sure to pass on your kind words to Amy.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Always Available, Great Service

The team at Love Electric is very supportive and extremely helpful. It is great that they offer a free video call to answer questions and suggest some suitable cars, based on your needs. Thanks to Louisa and Oliver for keeping me bang up to date with car delivery date, admin requirements and charger installation. Purely from what they offer by paying for your car from gross income you can only save a lot personally. If you are considering using Love Electric I would say go for it.

5 May 2026
loveelectric logo

Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Edmund!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

We’ll be sure to pass on your kind words to Louisa and Oliver.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Very easy to deal and they are always…

Very easy to deal and they are always with you every step of the process. I just received my second car. I will keep recommending them

20 April 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Knowing that you've enjoyed your experience enough to commit to another EV with us means the world to the whole team, Baris.

Whether you're upgrading, switching car or simply sticking with what you love, we're thrilled to have you with us for another round. Here's to more miles, more savings, and more smiles.

~ the loveelectric team

Rated 5 out of 5 stars

first class service

Great communication throughout the entire process, and the delivery of the vehicle was faultless. The team at Love Electric were knowledgeable, supportive, and took the time to understand my needs, guiding me towards the perfect vehicle. I couldn’t be happier with the experience.

1 May 2026
loveelectric logo

Reply from loveelectric

Thank you for the positive review.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Order made nice and easy by the staff…

Order made nice and easy by the staff at LE that were helpful and quick to respond to queries

30 April 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Thank you for the 5* review, Gareth.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Excellent service from start to finish

We’ve just received our new BYD Dolphin Surf from loveelectric.cars and the whole experience was outstanding. The collection of our old car and the delivery of the new one were seamless, well organised and completely hassle-free.
The team were friendly, professional and kept us informed throughout. Everything happened exactly as promised, and the handover was smooth and stress-free. We couldn’t be happier with both the service and the car.
Highly recommend loveelectric.cars if you’re considering making the switch to electric.

28 April 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Thank you for such a great review, Tom.

Knowing that you've enjoyed your experience enough to commit to another EV with us means the world to the whole team.

Whether you're upgrading, switching car or simply sticking with what you love, we're thrilled to have you with us for another round. Here's to more miles, more savings, and more smiles.

~ the loveelectric team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look