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loveelectric Reviews 

939
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being exceptionally helpful and guiding them patiently through every step of selecting and ordering their new electric vehicles. Consumers also deeply appreciate the fast delivery service alongside clear, consistent communication from the very beginning until the car arrives safely at their home. However, some reviewers were not happy with delivery scheduling, pointing out long unexpected delays and estimated dates that kept being pushed back. A few people mentioned encountering frustrating experiences due to communication issues and feeling disappointed with the overall service provided during their lease.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing team members as exceptionally knowledgeable,... See more

Service

Consumers find service to be positive, highlighting a smooth, seamless transaction and excellent support from... See more

Delivery service

Customers expressed great satisfaction with the delivery service, frequently highlighting quick turnaround... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive and... See more

User experience

Clients share positive opinions on user experience, highlighting how smooth, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Smooth transaction, everyone involved was exceptionally helpful. Quick turnaround from an initial enquiry to a delivery date on a used vehicle. The car is immaculate. I'm very happy I've made a decisi... See more

Company replied

Rated 5 out of 5 stars

I don't have anything negative to say! This is my second lease from loveelectric and on both occasions the process has been smooth and easy to follow. From the ease of choosing and booking you... See more

Company replied

Rated 5 out of 5 stars

really good website, makes choosing a car very easy. good communication with the loveelectric team through out the process. it’s my second time using them, will probably be a third when this contract... See more

Company replied

Rated 5 out of 5 stars

Amy was fantastic at answering my questions and giving me confidence to proceed with the order. Very knowledgeable and personable. Overall the process so far has been smooth and there has always been... See more

Company replied


Company details

  1. Leasing Service
  2. also in
  3. Auto Broker
  4. Car Finance and Loan Company
  5. Car Leasing Service
  6. Electric Motor Store
  7. Motor Vehicle Dealer

About loveelectric

Written by the company

loveelectric is on a mission to revolutionise all-electric motoring.

Founded in 2021, we’ve built a fully regulated salary sacrifice platform that empowers employees to lease electric cars using pre-tax income, cutting monthly costs by up to 60%.

We're a B Corp-certified electric vehicle leasing broker specialising in salary sacrifice, enabling businesses and employees to transition toward sustainable mobility. Our inclusive employee benefit allows employees to save up to 60% on new and used electric cars while helping companies lead the way in sustainability - all at zero cost and zero risk to employers.

Every car leased through us comes with fully comprehensive insurance, maintenance, servicing, tyre replacement and breakdown cover - all as standard.

We’ve recently launched the UK’s first salary-sacrifice-compatible virtual Charge Card: a virtual Visa card that turns EV charging into a tax-efficient, fraud-proof, cost-neutral solution for businesses.

#LoveYourJourney


Contact info

4.8

Excellent

TrustScore 5 out of 5

939 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(939)

258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Great service overall, clear communication, easy to work with and made the whole process very simple.

25 June 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Thank you for the 5* review, Steve!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Everything went smoothly from choosing…

Everything went smoothly from choosing the car to it being delivered. If anything too much communication but not necessarily a bad thing :)

9 July 2026
loveelectric logo

Reply from loveelectric

Thank you for the positive review.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

They have made it so easy for me at…

They have made it so easy for me at every step. From the website, pricing, ordering and eventually delivery of my new car. Thank you so much. Super happy with my new car and the savings I can make here!

7 July 2026
Unprompted review
loveelectric logo

Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Dan!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 4 out of 5 stars

Friendly and responsive.

Friendly and responsive.
Only issue was with slow communication from a third party lease company.
Would highly recommend.

2 July 2026
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Reply from loveelectric

Thank you for the positive review, Ali!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Brilliant service

Brilliant service, every person has been brilliant from start to finish :)

26 June 2026
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Reply from loveelectric

Thank you for the 5* review, Steven!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Quick Service!

I needed a car quickly and with a specific list of specifications. The team at Loveelectric were great and managed to get me sorted really quickly!!

30 June 2026
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Reply from loveelectric

Thank you for the positive review, Tony.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

I recently ordered a BYD Seal through…

I recently ordered a BYD Seal through the Loveelectric salary sacrifice scheme, and the whole experience has been excellent from start to finish.

The application process was straightforward, and the Loveelectric team kept me informed at every stage.

The salary sacrifice scheme offers great value, making it an affordable way to drive a brand-new electric vehicle while benefiting from tax savings. The BYD Seal itself has exceeded my expectations—it's stylish, comfortable, well-equipped, and a pleasure to drive.

Overall, I'm very happy with both Loveelectric's service and my new car.

29 June 2026
Unprompted review
loveelectric logo

Reply from loveelectric

We really appreciate you taking the time out of your day to leave us this review, Manish.

From the very first time you log onto the loveelectric app, all the way through to sitting behind the steering wheel of your EV, we aim to make the process as smooth and enjoyable as possible.

Whether you’re popping to the shop or going on a road trip, we’re sure you’ll enjoy every mile of it.

~ the loveelectric team

Rated 5 out of 5 stars

So impressed

I have been soooo impressed with this company from start to finish. Every single person I’ve dealt with. Great communication and client service at each turn. Well done loveelectric - a stand out experience in a sea of average to bad!
Rachel & Alex

26 June 2026
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Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Amazing service

Amazing service. So easy to order. Outstanding. 5*****

25 June 2026
loveelectric logo

Reply from loveelectric

Thank you for the 5* review, John!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Great service from start to finish

From the help with initial chat queries about the process to the date of delivery & answering even more questions The team at Love Electric were very very helpful.
Could not recommend them enough

23 June 2026
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Reply from loveelectric

Thank you for the 5* review, Nic!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Very Helpful in sorting enquires out…

Very Helpful in sorting enquires out and returned information very quickly. everything was very easy to order after receiving quotes. would highly recommend.

23 June 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Thank you for the positive review, Stew!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Seemless experience from start to…

Seemless experience from start to finish - would recommend them without question and am already considering replacing our second vehicle and finding a new one via loveelectric.

22 June 2026
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Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Daniel!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Reloved Cars - Simple supported process.

Love electric made the entire process from selecting and comparing available cars to choosing a specific available used/Re-loved car for delivery very simple. Once chosen the processing and support team were there at each step to finalise the order and arrange delivery. Once the order was confirmed and checks completed my car was with me just over a week later.

22 June 2026
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Reply from loveelectric

Thanks for taking the time to share your experience of loveelectric with others, Matt.

We introduced used EVs as a way of making an electric car affordable for anyone. From Tesla to MG, opting for a reloved car gets you the most for your money, so we’re pleased you’ve made the most of it!

Thanks for choosing us - welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Great experience

Great experience, from finding the car online to getting it delivered was only couple weeks! Nice and clean great job thank you

17 June 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Thank you for the 5* review, Lawrence.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Great service

Love electric was simple to use, and kept me updated and informed all the way through the process. When I emailed with questions Oliver was always helpful and responded very quickly.

18 June 2026
loveelectric logo

Reply from loveelectric

Thank you for the positive review, Stephen.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

We’ll be sure to pass on your kind words to Oliver.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Amy & Rachel at LoveElectric

Amy & Rachel at LoveElectric made getting a used EV through salary sacrifice an absolute pleasure. From discussing options and giving honest advice, right through to delivery, they were brilliant throughout. Fantastic customer experience that's genuinely worth highlighting - couldn't recommend them enough!

15 June 2026
Unprompted review
loveelectric logo

Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Mark!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

We’ll be sure to pass on your kind words to Amy and Rachel.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Do it - you want regret getting and EV

From the moment I hit ‘go’ the Team were incredibly communicative and proactive. Always checking in and helping to move things along.
The chap who delivered my car, to our door, was friendly, informative and knowledgeable.
Honestly - great from start to finish!

12 June 2026
Unprompted review
loveelectric logo

Reply from loveelectric

We really appreciate you taking the time out of your day to leave us this review, Nicola.

From the very first time you log onto the loveelectric app, all the way through to sitting behind the steering wheel of your EV, we aim to make the process as smooth and enjoyable as possible.

Whether you’re popping to the shop or going on a road trip, we’re sure you’ll enjoy every mile of it.

~ the loveelectric team

Rated 5 out of 5 stars

Outstanding Customer Support

Outstanding Customer Support from Amy

I’ve had an excellent experience with Amy throughout my journey with loveelectric. From the outset, she was friendly, responsive, and highly knowledgeable, making what can often feel like a complex process of switching to an electric vehicle much easier to navigate.

Amy consistently went above and beyond to support me, whether it was arranging a test drive at short notice, providing helpful advice on securing a limited-offer vehicle, or resolving issues with adding a second driver to my order. She handled every query promptly and professionally, always taking the time to ensure I felt confident and informed.

What stood out most was her proactive approach and willingness to find solutions. She liaised with third parties on my behalf, followed up on outstanding queries, and made sure nothing was left unresolved. Her communication was clear, reassuring, and personable throughout.

Overall, Amy has been a tremendous help and a real credit to loveelectric. Her level of service has made a significant difference to my experience, and I wouldn’t hesitate to recommend both her and the company to others considering an electric vehicle.

16 June 2026
Unprompted review
loveelectric logo

Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Ian!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

We’ll be sure to pass on your kind words to Amy.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Frictionless Service! Great People :)

Very easy to use website and the order process was very smooth! All the information was easily accessible and the people were very friendly and helpful when they reached out to contact. Delivery service was great - on time and no issues with the vehicle!

16 June 2026
loveelectric logo

Reply from loveelectric

Thank you for the 5* review, Scott.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Excellent Communication

I was kept up to date at every step and only had to wait 3 weeks from the order being accepted through to delivery. I requested if it could be delivered sooner, and they tried their best to accommodate this, but is was down to the delivery company. However, the effort was appreciated.

15 June 2026
loveelectric logo

Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Julian!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

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