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Love Your Home Reviews 

2,023
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 519 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery team for their exceptionally friendly attitude, efficiency, and careful handling when bringing furniture into homes. People note that staff members go above and beyond, providing helpful maintenance tips and ensuring every item is placed perfectly. A few other people also felt that the showroom visits and dedicated sales assistance made the entire purchasing journey completely seamless. Consumers are consistently delighted with the beautiful design, luxurious comfort, and top-tier quality of the custom furniture pieces. Reviewers emphasize that communication throughout the ordering and delivery process is exceptionally clear, prompt, and reliable.

What people talk about most

Staff

Users describe positive interactions with staff, praising the friendly, professional, and efficient service... See more

Delivery service

People report positive experiences with the delivery service, highlighting that team members are... See more

Product

Clients share positive opinions on product quality, highlighting how gorgeous, comfortable, and well-made the... See more

Service

Reviewers mention positive feedback about service, noting it is professional, helpful, and seamless from the... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with their furniture... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I run an interior design studio (Ixia London) and my business relies heavily on suppliers we recommend. We have worked with Love your home for 5 years now, sending sofas and beds to projects across Lo... See more

Company replied

Rated 5 out of 5 stars

The couch is absolutely stunning, the delivery and customer care were excellent. We went to the showroom in London which was a really pleasant experience and we were so well looked after. Today the de... See more

Company replied

Rated 5 out of 5 stars

Really enthusiastic service from Sophie. Sofa arrived sooner than expected and looks great. Delivered by Mike and Craig efficiently and so friendly. Gave us all the information we need for looking aft... See more

Company replied

Rated 5 out of 5 stars

Marc & Phil have just delivered and assembled my beautiful bed. I am extremely happy with the bed, the quality and finish is excellent. Delivery communication has been outstanding and particularly... See more

Company replied


Company details

  1. Furniture Store
  2. Bed Shop
  3. Furniture Manufacturer
  4. Sofa Store

Written by the company

Modern and Contemporary Handmade Sofas and Beds from Love Your Home. Shop online or visit our showrooms near Godalming in Surrey or Wandsworth in South West London.

About Us

Written by the company

At Love Your Home we design and make all of our exclusive sofas, beds and sofa beds in-house.
Our collection of sofas and beds have a lifetime frame guarantee - we use only high quality sustainable FSC certified beechwood in our frames, box sections are made from very high quality FSC certified plywood not chipboard, like most companies do and we use only the highest quality fabrics. If you are looking for design led, high quality, upholstered furniture with a bespoke fabric and leather range for reasonable prices, then look no further than Love-Your-Home.co.uk.

Love Your Home

Quality From Our Family To Yours

Quality From Our Family To Yours

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(2,023)

475 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have received an exceptional service…

I have received an exceptional service from Love your Home from the sample sale to delivery of my sofa. I was kept updated regarding my delivery and Phill and Barry who delivered were professional, friendly and helped set up and shared maintenance tips . Will definitely remain a customer . THank you Love Your Home .

8 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Jennifer,

Thank you for such a wonderful review. I'm delighted to hear your experience with Love Your Home was exceptional at every stage. It's lovely to know Phill and Barry provided such a professional and friendly service, taking the time to help set everything up and share useful care advice. We truly appreciate your kind words and look forward to welcoming you back again in the future.

Warm wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Great sofa

Great sofa, well delivered by Marc & Phill.

22 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Henry,

Thank you for your lovely review. I'm delighted to hear you’re enjoying your new sofa and that Marc and Phill provided such a smooth delivery experience. I'll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

A great experience

A great experience. The crew, Conner and Martin, arrived on time and were very pleasant and accommodating. It was a real struggle to get in place with the narrow staircase and low ceilings but they were real troopers and very professional.

21 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello Tiffany,

Thank you for your wonderful review. I'm delighted to hear you had such a great experience. It’s lovely to know Connor and Martin handled the challenge of navigating your sofa through the narrow staircase with such professionalism, patience, and a positive attitude. I'll be sure to share your kind words with them.

Warm regards,
Christos and the LYH team

Rated 5 out of 5 stars

Love Your Home have been excellent…

Our experience with Love Your Home has been excellent. The team were super helpful throughout our entire journey and we absolutely love our new sofa and chair. Marc and Phil, who delivered our new pieces, called us when they were on their way and arrived on the dot. They were very efficient with the delivery and we really appreciated all of the follow up information they gave us on aftercare and how to get in touch if we need to. Definitely, would recommend Love Your Home if you want a stellar service!

18 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Lauren,

Thank you for such a wonderful review. I'm delighted to hear your journey with Love Your Home was such a positive one, from the first conversations with our showroom team through to enjoying your beautiful new sofa and chair.

It's lovely to know Marc and Phill provided such a smooth and thoughtful delivery, keeping you informed and sharing helpful aftercare advice. Thank you for your recommendation, your kind words are truly appreciated.

Warm wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Great product customer service and…

Great product customer service and great delivery
Think this is the 5th piece I’ve brought over the years
Delivery great thanks Martin and Dave !

20 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Clive,

Thank you for your lovely review and for choosing Love Your Home time and time again. I'm delighted to hear you continue to enjoy the quality of our furniture and service.

It's wonderful to know Martin and Dave provided such a great delivery experience. I'll be sure to share your kind words with them. Looking forward to welcoming you back again soon.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Martin and Dave nice delivery guys

Martin and Dave nice delivery guys

20 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Richard,

Thank you for your lovely review and five stars. Martin and Dave will be delighted to hear your kind words. Looking forward to welcoming you back soon.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

The entire process was a lovely…

The entire process was a lovely experience. From the showroom staff to the delivery. A lot of care and thought has been taken to provide the customer with a great experience.
Sofas were delivered wrapped in a protective bag. Delivery men wee very polite and friendly.

19 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Aaron,

Thank you for your lovely review. It's wonderful to hear your experience was so positive from the showroom through to delivery. The team will be delighted to know their care and attention made a difference, and that you appreciated the thoughtful details throughout the process.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Martin and Dave handled the delivery on…

Martin and Dave handled the delivery on time and so smoothly, despite it being a second attempt and having to navigate terrace house stairs.
Top tier service.

19 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Kristina,

Thank you for your wonderful review. I'm delighted to hear Martin and Dave provided such a smooth and professional delivery, especially with the added challenge of navigating a terrace house staircase. Their care, patience, and expertise are exactly what we aim for, and I'll be sure to share your kind words with them.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Professional and friendly service

Delivered on the date and timeslot promised. Craig and Mike who delivered and carried the sofa to the second floor were professional and friendly. Quality sofa.

18 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello James,

Thank you for your lovely review. I'm delighted to hear your sofa arrived as promised and that Craig and Mike provided such a professional and friendly service, especially with the challenge of carrying it up to the second floor. It's wonderful to know you're pleased with the quality of your new sofa.

Best regards,
Christos and the LYH team

Rated 5 out of 5 stars

Excellence from Love Your…

The whole experience from Love Your Home was excellent. The product range is great, the Peper Harrow barn so well laid out that it is easy to visualise what works for your home and the friendly, knowledgeable staff complement that beautifully. Quality on delivery is excellent and topped off with a great delivery service from Martin and Dave. I highly recommend them.

14 May 2026
Unprompted review
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Reply from Love Your Home

Hello Susan,

Thank you for such a wonderful review. It's lovely to hear your experience with Love Your Home was excellent from visiting the Barn in Pepper Harrow through to delivery. I'm delighted that our team, furniture, and Martin and Dave's delivery service all helped create such a positive experience. Thank you for your kind recommendation.

Warm regards,
Christos and the LYH team

Rated 5 out of 5 stars

Craig and Mike arrived on time

Craig and Mike arrived on time, helped move my old sofa to the garage and were very quick and efficient!

14 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Gareth,

Thank you for your lovely review. I'm delighted to hear Craig and Mike provided such a quick and helpful delivery service, arriving on time and going the extra mile to help with your old sofa. I'll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Craig and Mike were great

Craig and Mike were great, the space to navigate the sofas was tight and they were professional and informative

14 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Ross,

Thank you for your lovely review. I'm delighted to hear Craig and Mike handled the challenge of navigating your sofas through a tight space with such professionalism and care. It's great to know they kept you informed throughout the delivery.

Best regards,
Christos and the LYH team

Rated 5 out of 5 stars

Craig and Mike delivered our sofa today…

Craig and Mike delivered our sofa today and were amazing throughout the whole process. They called ahead of the delivery to check all was okay and then made sure it was placed in the right position before unpacking and setting up the sofa with care. They made sure the sofa looked perfect, taking time to steam and brush it to perfection.
The sofa itself is perfect, so soft and the amazing quality you’d expect.

Wouldn’t hesitate to use this company again!

13 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Emma,

Thank you for such a wonderful review. I'm delighted to hear Craig and Mike made your delivery such a special experience, taking the time to position, set up, steam, and perfect every detail of your sofa. It's lovely to know you’re so pleased with the quality and comfort of your new sofa, and I'll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Mike and Craig were very friendly

Mike and Craig were very friendly, helpful and considerate in bringing the item in on a rainy day.

13 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Panerai,

Thank you for your lovely review. I'm delighted to hear Mike and Craig provided such a friendly, helpful, and considerate service, especially on a rainy day. I'll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish. The delivery team in particular, Craig and Mike were excellent as well as all communication leading up to it. It was also really helpful that they gave advice on the warranty and how to clean and look after the seating. Thank you.

13 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello Jean,

Thank you for your wonderful review. I'm delighted to hear your experience was excellent from start to finish, with great communication throughout and such a helpful delivery from Craig and Mike. It's lovely to know their advice on warranty, care, and maintenance was appreciated. I'll be sure to share your kind words with the team.

Warm regards,
Christos and the LYH team

Rated 5 out of 5 stars

Craig and Mike called me when they were…

Craig and Mike called me when they were 45 minutes away which was the most helpful thing…..no waiting around all day. They delivered everything all beautifully wrapped. Unwrapped it all and took the packaging away (!) and then made sure there was no fluff on anything. I am delighted with my 4 chairs and beautiful custom made ottoman. I would highly recommend this company from ordering through to delivery and hopefully beyond! Thank you!

12 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Zoe,

Thank you for taking the time to share your experience. It’s lovely to hear you had such a positive journey from ordering through to delivery. Craig and Mike will be delighted to know their care and attention, from keeping you updated to ensuring every detail was perfect before they left, was so appreciated.

Thank you for your kind recommendation, and enjoy your beautiful new chairs and custom made ottoman. Looking forward to welcoming you back again soon.

Warm regards,
Christos and the LYH team

Rated 5 out of 5 stars

Love the sofa and excellent delivery…

Love the sofa and excellent delivery from Craig and Mike. They called ahead and had it carefully installed in the front room in about 5 minutes. Cheerful and polite with good tips on fabric care. Thanks!

12 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Jim,

Thank you for your lovely five star review. It's wonderful to hear you’re enjoying your new sofa and that Craig and Mike provided such a smooth and thoughtful delivery service. Their care, cheerful approach, and helpful fabric care advice are exactly what make the final step so special. I'll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

What lovely people Craig and Mike were…

What lovely people Craig and Mike were who delivered my new chairs. Very professional service. Thank you

12 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Rita,

Thank you for your lovely review. It's wonderful to hear Craig and Mike provided such a professional and friendly delivery service. I'll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Great product, great service

This is my second LYH purchase and the products are great: good quality, great design, hard wearing. The customer service is excellent and all the staff fantastic from the sales team to the delivery guys Marc & Phil who went above and beyond. Top experience all round.

11 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello Simon,

Thank you for your kind words and continued support. It's lovely to hear your second Love Your Home purchase has been just as enjoyable, and that you’re so pleased with the quality, design, and service.

Marc and Phil will be delighted to hear their care and attention helped make your experience a top one. Looking forward to welcoming you back again soon.

Warm regards,
Christos and the LYH team

Rated 5 out of 5 stars

Seamless & Professional

From the moment I placed my order to the final delivery, my experience with LYH was seamless. The sofa arrived ahead of schedule, and Mike and Craig made the delivery process effortless - professional, efficient, friendly and genuinely pleasant throughout. Absolutely thrilled with the whole experience. Highly recommend.

11 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Margaux,

Thank you for taking the time to share your experience. It's wonderful to hear your journey with Love Your Home was seamless from ordering through to delivery. Mike and Craig will be delighted to know their professionalism, efficiency, and friendly approach helped make the final step such a positive one. Thank you for your kind recommendation.

All the best,
Christos and the LYH team

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