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Love Your Home Reviews 

2,023
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 519 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery team for their exceptionally friendly attitude, efficiency, and careful handling when bringing furniture into homes. People note that staff members go above and beyond, providing helpful maintenance tips and ensuring every item is placed perfectly. A few other people also felt that the showroom visits and dedicated sales assistance made the entire purchasing journey completely seamless. Consumers are consistently delighted with the beautiful design, luxurious comfort, and top-tier quality of the custom furniture pieces. Reviewers emphasize that communication throughout the ordering and delivery process is exceptionally clear, prompt, and reliable.

What people talk about most

Staff

Users describe positive interactions with staff, praising the friendly, professional, and efficient service... See more

Delivery service

People report positive experiences with the delivery service, highlighting that team members are... See more

Product

Clients share positive opinions on product quality, highlighting how gorgeous, comfortable, and well-made the... See more

Service

Reviewers mention positive feedback about service, noting it is professional, helpful, and seamless from the... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with their furniture... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I run an interior design studio (Ixia London) and my business relies heavily on suppliers we recommend. We have worked with Love your home for 5 years now, sending sofas and beds to projects across Lo... See more

Company replied

Rated 5 out of 5 stars

The couch is absolutely stunning, the delivery and customer care were excellent. We went to the showroom in London which was a really pleasant experience and we were so well looked after. Today the de... See more

Company replied

Rated 5 out of 5 stars

Really enthusiastic service from Sophie. Sofa arrived sooner than expected and looks great. Delivered by Mike and Craig efficiently and so friendly. Gave us all the information we need for looking aft... See more

Company replied

Rated 5 out of 5 stars

Marc & Phil have just delivered and assembled my beautiful bed. I am extremely happy with the bed, the quality and finish is excellent. Delivery communication has been outstanding and particularly... See more

Company replied


Company details

  1. Furniture Store
  2. Bed Shop
  3. Furniture Manufacturer
  4. Sofa Store

Written by the company

Modern and Contemporary Handmade Sofas and Beds from Love Your Home. Shop online or visit our showrooms near Godalming in Surrey or Wandsworth in South West London.

About Us

Written by the company

At Love Your Home we design and make all of our exclusive sofas, beds and sofa beds in-house.
Our collection of sofas and beds have a lifetime frame guarantee - we use only high quality sustainable FSC certified beechwood in our frames, box sections are made from very high quality FSC certified plywood not chipboard, like most companies do and we use only the highest quality fabrics. If you are looking for design led, high quality, upholstered furniture with a bespoke fabric and leather range for reasonable prices, then look no further than Love-Your-Home.co.uk.

Love Your Home

Quality From Our Family To Yours

Quality From Our Family To Yours

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(2,023)

475 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service by your delivery team…

Excellent service by your delivery team - Mike and Craig did a fantastic job. Polite and helpful. They took great care with our new sofa and gave us lots of useful advice re after care. Many thanks

27 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Georgie & Stewart,

Thank you for taking the time to share your experience. It's wonderful to hear that Mike and Craig delivered such excellent service, treating your new sofa with great care while being polite, helpful, and offering valuable aftercare advice. I'll be sure to pass on your kind words to them. Wishing you many years of comfort and enjoyment with your new furniture.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

High quality and great delivery

High quality and great delivery. Manufacturing leadtimes could be improved.

24 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello Patrick,

Thank you for your feedback. I'm delighted you're pleased with the quality of your furniture and the delivery service. I appreciate your comments regarding our manufacturing lead times. While our current 6–8 week lead time is among the quickest in the industry for made to order furniture, we're always looking for ways to improve even further. Enjoy your new furniture, and thank you once again for your support.

Best regards,
Christos and the LYH team

Rated 5 out of 5 stars

Craig and Mike provided a professional…

Craig and Mike provided a professional and friendly service and went out of their way to help with our clients needs.
Many thanks

24 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Moxham,

Thank you for your kind review. It's wonderful to hear that Craig and Mike provided such a professional and friendly service, going above and beyond to accommodate your client's needs. I'll be sure to pass on your appreciation to them. I hope the new furniture is everything your client was looking for, and we look forward to supporting you with your future clients as well.

Warm wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Good experience

Marc and Phill - delivery on time, very friendly and efficient. Couldn’t want more.

23 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi David,

Thank you for your kind review. I'm delighted to hear Marc and Phill provided an on-time, friendly, and efficient delivery. I'll be sure to pass on your kind words. Enjoy your new furniture!

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

The second time Craig and Mike have…

The second time Craig and Mike have delivered to us and again they were superb!

17 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello Anthony,

Thank you for your lovely review. It's fantastic to hear that Craig and Mike provided another superb delivery experience. We truly appreciate your continued support and I'll be sure to pass on your kind words to them. We look forward to assisting you again in the future.

Wishing you all the best,
Christos and the LYH team

Rated 5 out of 5 stars

2nd Sofa from LYH + very pleased!

Marc + Phill delivered my sofa efficiently and showed me how to pull out the sofa bed (Sophie Loose Cover Chaise Sofa Bed). It’s my second LYH sofa, my other one is a Joseph 4 seater, and I’m so pleased with it!

I would highly recommend purchasing from them, I certainly will, as I need some footstools to match the sofa bed.

Thank you all and I’ll be in touch.

15 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Onyca,

Thank you for such a wonderful review! It's fantastic to hear that Marc and Phill provided an efficient delivery, took the time to show you how to use your new sofa bed, and made the experience so smooth.

I'm delighted to know this is your second sofa from us and that you're so pleased with both your new Sophie Loose Cover Chaise Sofa Bed and your Joseph 4 seater. Your recommendation means a great deal to us, and we look forward to helping you find the perfect matching footstools in the near future.

Warm regards,
Christos and the LYH team

Rated 5 out of 5 stars

Excellent delivery

Craig and Mike delivered my lovely new chair very efficiently and with friendly smiles. I appreciated the call 30 minutes before they arrived, that they steamed the chair once it was in place, and the instructions for its future care. Altogether a great experience!

6 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Caroline,

Thank you for your amazing review. It's great to hear that Craig and Mike provided such an excellent delivery experience, arriving efficiently with a friendly approach. I'm pleased they kept you informed with their call ahead of arrival, took the time to steam your chair in place, and provided helpful aftercare advice. I'll be sure to pass on your kind words. I hope your new chair becomes a much loved part of your home.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Beautiful bed

Marc & Phil have just delivered and assembled my beautiful bed. I am extremely happy with the bed, the quality and finish is excellent. Delivery communication has been outstanding and particularly efficient.
This bed was purchased from the sale selection in perfect condition at a good price. I was able to order fabric samples before I placed the order too to ensure the colour was right for my room.
Thank you Love Your Home - I will definitely purchase from you again.
Best wishes Sue

15 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello Sue,

Thank you for your wonderful review. I'm delighted to hear you're so pleased with your beautiful bed, its excellent quality and finish, and the overall delivery experience. It's great to know Marc and Phil provided outstanding communication and an efficient service while assembling your bed with care.

I'm also pleased that the fabric samples helped you choose the perfect colour and that you found your favourite piece from our Available Now selection. Thank you for your recommendation, and looking forward to welcoming you back again in the near future.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Mike and Craig were very helpful

Mike and Craig were very helpful, set the furniture up and steamed to perfection. They also adjusted positions for us a few times and assisted us with a rug move! Very happy with the furniture and service

9 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Emma,

Thank you for your lovely review. I'm delighted to hear that Mike and Craig provided such helpful and attentive service, taking the time to set up your furniture, steam it to perfection, and assist with repositioning and moving your rug. Our teams always aim to go the extra mile to ensure everything is perfect for our customers, and I'm so pleased you're happy with both the furniture and service. Wishing you many wonderful moments with your new furniture.

Warm wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Brilliant experience throughout!

Brilliant experience from beginning (choosing and ordering) to end (delivery and installation).

We love our new couch, and are already enjoying it

Special shout-out to Mike and Craig who delivered the couch this morning - excellent communication, prompt arrival, efficient, and extremely tidy. Much appreciated!

14 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello,

Thank you for your fantastic review. I'm delighted your experience was excellent from choosing your sofa through to delivery and installation. It's great to hear Mike and Craig provided such efficient, tidy, and professional service. I'll be sure to pass on your kind words. I hope you enjoy your new sofa for many years to come.

Best regards,
Christos and the LYH team

Rated 5 out of 5 stars

Craig and Mike built it carefully

Craig and Mike built it carefully. Perfect service. I’m very happy.

13 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Jean,

Thank you for your lovely review. I'm delighted Craig and Mike provided such a careful and professional service. It's great to hear you're so happy with the experience. Enjoy your new furniture!

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Excellent delivery

Ordered from LYH as they have such high quality sleeper sofas and carry fabric made out of 100% linen.

Even though they are based in England, they sent their delivery team up to Scotland and we had a delivery by Craig & Mike who navigated carrying up the heavy sleeper couch up 2 fights of windy stairs up to our Victorian tenement flat - no small feat! They were professional and took their rubbish away.

7 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello Caroline,

Thank you for your fantastic review. I'm delighted to hear you chose Love Your Home for the quality of our sofa-beds and our 100% linen fabrics. It's wonderful to know Craig and Mike provided such a professional service, carefully navigating the challenging stairs and leaving everything tidy. I hope your new sofa brings comfort and enjoyment to your home in Scotland for many years to come.

Best regards,
Christos and the LYH team

Rated 5 out of 5 stars

Such a beautiful sofa

Such a beautiful sofa, I love it so much. Great customer service- sofa delivered at on time by Mark and Phill who did a great job getting it safely installed and called before to let me know when they would be there. Really great experience from start to finish.

10 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi,

Thank you for your wonderful review. I'm delighted to hear you love your new sofa and that you had such a great experience from start to finish. It's fantastic to know Mark and Phill provided excellent service, keeping you informed, arriving on time, and installing your sofa with care. Enjoy your beautiful new sofa!

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Great service

Great service , Marc and Phil were prompt , efficient and friendly

10 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Charlotte,

Thank you for your lovely review! I'm delighted to hear Marc and Phil provided such a prompt, efficient, and friendly service.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Superb

Craig and Mike delivered our sofa today and were so professional, quick and efficient with lots of great advice on maintenance and upkeep. The sofa is perfect - just as we ordered it. Great job all round.

10 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Lees,

Thank you for your wonderful review. I'm delighted to hear Craig and Mike delivered not just your sofa, but a truly seamless experience, with great care, efficiency, and helpful advice along the way. It's lovely to know your new sofa is exactly as you imagined. May it be the perfect place for many cosy moments to come.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Sofa delivered by Craig and Mike who…

Sofa delivered by Craig and Mike who were both excellent - friendly, efficient, helpful explaining maintenance and tidy. On one of the hottest days of the year too. Excellent service.

10 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Michelle,

Thank you for your wonderful review. I'm delighted to hear Craig and Mike brought such care and professionalism to your delivery, especially on one of the hottest days of the year. It's lovely to know they were friendly, efficient, tidy, and shared helpful advice to keep your sofa looking its best. Enjoy your beautiful new sofa!

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Great service from Craig and Mike

Great service from Craig and Mike, respectful and fast delivery and install. Highest recommendation for them.

8 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Danny,

Thank you for your lovely review. I'm delighted to hear Craig and Mike provided such a respectful, fast, and seamless service. I'll be sure to pass on your highest recommendation to them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Phill & Marc called in advance

Phill & Marc called in advance, delivered easily up one floor, with minimal fuss and were both very pleasant

8 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Morag,

Thank you for your lovely review. I'm delighted to hear Phill and Marc made your delivery experience so smooth, keeping you informed beforehand and taking great care with a pleasant and professional approach.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish! Friendly on the phone and helpful, not the cheapest but great quality furniture that wears well, Thanks to Mike and Craig the delivery guys who were super!
Karen

6 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello Karen,

Thank you for your wonderful review. I'm delighted to hear you had such a great experience from start to finish, from our friendly and helpful sales and phone teams through to Mike and Craig's superb delivery service. It's lovely to know you appreciate the quality and lasting craftsmanship of our furniture. Enjoy your beautiful new piece!

Kind regards,
Christos and the LYH team

Rated 5 out of 5 stars

Beautiful piece of furniture delivered…

Beautiful piece of furniture delivered exactly when specified by Craig and Mike - who were super knowledgeable about the piece, careful and experienced. Great product and great service.

6 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Nick,

Thank you for your wonderful review. I'm delighted to hear your beautiful new piece arrived exactly as planned and that Craig and Mike provided such knowledgeable, careful, and experienced service. It's lovely to know you enjoyed both the quality of the furniture and the delivery experience, the perfect combination!

Many thanks,
Christos and the LYH team

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