Lotuslabs Reviews 7

TrustScore 3 out of 5

3.1

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3.1

Average

TrustScore 3 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

SCAM

SCAM

Ordered on the 18th of April

Order never came, website is now down. Definitely a scam, $180 down the drain

27 April 2026
Unprompted review
Rated 1 out of 5 stars

🚨 SCAM ALERT 🚨

🚨 SCAM ALERT 🚨
made my first purchase on their website on the 24/04/2026 and I went back on the website to check status of the order and the website has vanished.

26 April 2026
Unprompted review
Rated 5 out of 5 stars

First time I have ordered from Lotus…

First time I have ordered from Lotus Labs. Always a little apprehensive with the first order. Awesome experience, communication on point and delivery arrived in two days no problems. Will definitely be ordering again 👍

22 April 2026
Unprompted review
Rated 5 out of 5 stars

LotusLabs review

Have bought from lotus several times now with no issue. They threw in a few freebies on my last order. 100% recommend

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t have had a better experience LotusLabs

Couldn’t have had a better experience, was unsure and hesitant to order. Decided to email them and replies were quick. Delivery was also matched, had my order next day lol. Thanks again LotusLabs.

27 March 2026
Unprompted review
Lotuslabs logo

Reply from Lotuslabs

Appreciate you taking the time to share this.

We know it can be a bit hesitant ordering for the first time, so we’re glad our support team could give you clarity quickly and that everything arrived exactly as expected.

Enjoy your order, and thanks again for trusting LotusLabs.

Rated 1 out of 5 stars

Scammers

Scammers , will take your money the. Won't reply to you .Stay clear of these guys not good people.After 2 weeks of emails they ghosted me with still no reply or any rectification options , my bank has stated the money has gone into there account .

31 March 2026
Unprompted review
Lotuslabs logo

Reply from Lotuslabs

Hi Paul,

This order was not fulfilled as a chargeback/dispute was initiated with your bank prior to dispatch.

As standard fraud prevention policy, we do not ship orders where a payment has been disputed or reversed.

— LotusLabs

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