Lost Paws Dog Rescue Reviews 79

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their dedication, professionalism, and helpfulness throughout the entire process. People found the service to be outstanding, with many highlighting the excellent communication, regular updates, and ongoing support provided. The customer service is frequently described as amazing, with reviewers appreciating the team's responsiveness and care. The user experience is noted as smooth, straightforward, and stress-free, from initial inquiry to post-adoption support. Consumers are also very satisfied with the product, emphasizing that the dogs are well-cared for, healthy, and accurately described.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, care, and helpfulness... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, caring, and helpful... See more

Customer service

Users describe positive interactions with customer service. Customers consistently highlight the informative... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the process of adopting a... See more

Product

Clients share positive opinions on the product. Many reviewers express delight with their adopted dogs,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have adopted 2 dogs from Lost Paws within the last 9 months, which must show how impressed we are with this dog rescue. From the first enquiry to receiving ours pups, this has been the most amazing... See more

Rated 5 out of 5 stars

The most wonderful experience adopting our boy from Lost Paws. The team kept us informed of his journey every step of the way and provided excellent aftercare whilst he settled. The team are still... See more

Company replied

Rated 5 out of 5 stars

From the processing of the application to bringing our gorgeous puppy home, I can only praise Lost Paws. Communication has been amazing with almost daily videos of our growing puppy from allocation... See more

Rated 5 out of 5 stars

We adopted out fabulous boy Erik from lost paws a few years ago, they were all great right from adoption application to check ups after arrival. Everyone was super nice and friendly and lots of inf... See more

Company replied



Contact info

4.9

Excellent

TrustScore 5 out of 5

79 reviews

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Rated 5 out of 5 stars

What an outstanding charity

What an outstanding charity!

So thorough yet friendly through the application/vetting process and great communication throughout adoption process with regular pupdates.

Travel / arrival day was so well handled and efficiently managed. You can tell all their dogs are loved and cared for, the whole process warmed my heart. Thank you Lost Paws 🐾💛

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Lost Paws are Amazing

We've adopted two dogs through Lost Paws. Percy and then Doris, and honestly couldn’t be happier with the whole experience.

From the very first contact, the team were professional, transparent and incredibly supportive. The process both times was thorough – which we really appreciated – as it showed how much they care about matching the right dogs to the right homes. We were kept updated throughout with clear communication, advice and reassurance.

When they arrived, it was obvious how much work had gone into preparing them for their new lives. The aftercare support has also been fantastic – Lost Paws don’t just disappear once the adoption is complete. They genuinely care about the long-term welfare of the dogs they re-home.

If you are considering adopting, I would absolutely recommend Lost Paws. They are dedicated, ethical and clearly passionate about what they do. We feel very lucky to have found them – and even luckier to have Percy and Doris as part of our family.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Best decision we made!

We felt the whole experience from start to finish was well explained, assessment & safety checks were thorough and follow-ups were available for the first year. All staff were friendly and supportive. We had constant photos and videos whilst our pup was in foster awaiting her flight and regular updates around feeding, sleep, toileting training etc, which was so helpful as gave us an insight into how she was getting on. Would definitely use them again if we decide to adopt another dog.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

I adopted beautiful Callie from the…

I adopted beautiful Callie from the pound, and rehomed Fletcher from a previous adopter. Lost Paws go above and beyond to support you in your adoption journey and you get a lovely community of fellow adopters to keep in contact with too. They do such fantastic work rehoming dogs from terrible situations.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

We adopted our girl from lost paws a…

We adopted our girl from lost paws a year ago, we cannot fault anything! The adoption process is stress free, you are sent pictures, videos and messages keeping you updated with your dogs progress and their up coming flight. You are kept up to date while your dog is traveling to you too. Our girl was very well looked after while at the pound and she was in lovely condition when she arrived. She was very well socialised with other dogs and people, she loved my daughter as soon as she met her ( 13yo ). She loves cuddles, exploring on walks, meeting and playing with other dogs, treats, and food! She also travels well in the car. The only time she has been at the vets is for hay fever, because of the difference in plants compared to cypress ( no fault of lost paws ) she was spayed, microchipped, full health check, had bloods and vaccines before she came to us. The staff are always on hand to answer any questions you have, before and after adoption. She settled in so well and we wouldn't be without her. I can't recommend lost paws enough!

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Great support abd communication

We adopted our glorious Gloria through Lost Paws in March 2025. The process was very smooth and professional right from the start and once accepted we had support all the way through the process by the staff . We had plenty of opportunity to ask questions when needed and whilst waiting for her to be able to fly We were kept updated every step of the way. The details of transport were very clear and we had very clear communication. Since we collected her we have also had further contact from the support team. She is absolutely beautiful and when she arrived we could tell she had been very well taken care of by her foster mum. We would have no hesitation in recommending Lost Paws to anyone looking for a rescue dog.

30 March 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Rescue Charity Making a Real Differene

This charity deserves every bit of praise it receives. While our two adopted dogs came through Hope2Hounds, we’ve fostered several dogs with Lost Paws over the years, and the experience has been nothing short of inspiring.

Their team is knowledgeable, caring, and deeply committed to giving every dog the best possible start. They provide excellent support to foster families and never make you feel alone in the process. The dogs themselves have been wonderful—each with their own story, personality, and resilience. Watching them settle, trust, and eventually thrive has been one of the most meaningful experiences we’ve had.

If you’re considering fostering, adopting, or supporting a rescue, this charity is truly exceptional

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Just the best

After poor experiences with UK adoption centres, my daughter suggested adopting from abroad. I found Lost Paws and they were a breath of fresh air.
The communication was fantastic from start to finish and I couldn’t be more happy with my two rescues.
I cannot recommend these guys highly enough, they are awesome.
Thank you for all you do for our four legged friends

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Thank you, Lost Paws!

I adopted Rudi back in 2019 and have strongly recommended Lost Paws to anyone looking to adopt since. Communication was prompt, clear and most of all you could see that the staff were kind and generous people who genuinely want the best for the dogs they were saving. They go above and beyond to do everything in their power to give the dogs the life they deserve and I could not be more grateful that after their thorough checks, I was able to adopt Rudi. My life has changed forever because of him and I am so extremely grateful for Lost Paws; thank you!

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Really good experience.

I’ve rescued two dogs through Lost Paws. The process was really easy - a home visit to provide information and check the house, and a couple of forms to complete. The hardest part is waiting for the dogs to arrive but when they do the fun begins!

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Lost Paws is a truly magnificent…

Lost Paws is a truly magnificent charity, totally dedicated to finding poor helpless dogs their forever home. We have adopted and fostered with them and found the whole process for both absolutely faultless. Communication is fantastic from start to finish and beyond. Would highly recommend if looking for somewhere to rescue. Thank Lost Paws 🐾

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Really love lost paws I had Daisy over…

Really love lost paws I had Daisy over a year ago and she is just as described. They helped me from the start with all information on how to cope when collecting her through to her getting used to her new life. I was so pleased with her I decided to adopt her son Reggie. They are the perfect pair and I can ask questions to lost Paws directly or to the group chats I was added to. Thank you so much Lost Paws. Your more than 5 stars 🌟

26 February 2025
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Lostpaws enough

I cannot recommend Lostpaws enough. They truly care about every single dog.
We got our dog a few years ago from them & the whole process from start to finish was brilliant. Would highly recommend Lost Paws.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Adoption of Ragnar

We adopted our hound Ragnar from Lost Paws 4 years ago

The staff are dedicated, professional and helpful from initial enquiry, through the adoption process and the support is there for the dogs lifetime

They do an amazing job, rescuing and rehoming dogs who have usually had a really bad start in life, and give them hope of a new life and forever home

Our daughter has also adopted a doflg through Lost Paws and has had the same experience

I can't recommend them highly enough

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Pawfection!

We adopted our gorgeous boy Bertie through LostPaws in 2021 and it was one the best decisions we've ever made! LostPaws made the adoption so easy, they kept us up to date with regular pictures and updates. The whole process was seamless and the amazing team ensured everything was taken care off. We continue to receive support and advice from the wonderful community LostPaws have built - highly recommend.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Our Dog Loves Lostpawsdogrescue

After hearing good reviews about Lostpaws, we got in touch and described our position and desire to rescue. We COULD NOT have found a BETTER PLACE to start with. Having rescued our Beau from the streets of Cyprus, Lostpaws took him in, nurtured and cared for him and set about finding his Forever Home.
Whilst we were looking with them, Lostpaws suggested Beau to us a being a great fit for our circumstances.
Oh how right they were! He is the Dog Whisperer. Everybody loves him. All the dogs love him. He has so much love and compassion. Lost paws could not have made a better match. He has rescued us! and it's all down to Lost Paws Dog Rescue.
If you're looking for a Soulmate, look no further!

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Lost paws are fantastic!

Lost Paws are fantastic! We adopted Buster in May 2025, the adoption process was excellent, we were kept up to date with every step of the process including photos and videos of Buster, and how he was getting on. Everyone at the rescue was amazing and responded quickly to any queries we had. They have also checked in regularly as well so they really do care about every single dog they rescue. Thank you for completing our family 💙

4 May 2025
Unprompted review
Rated 5 out of 5 stars

We rescued Pablo 5 years ago and what…

We rescued Pablo 5 years ago and what an absolute dream he is! Lost paws were so helpful, informative and so kind. They gave us weekly updates on pablo, videos, pictures…everything! I couldn’t recommend them more and I do everywhere I go! absolutely love lost laws and will now always continue to rescue from them.
The prices are always so fair for everything they do, the transporting is so easy and the pickup.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Lost Paws were amazing from start to…

Lost Paws were amazing from start to finish and beyond. Fom the very first contact they were always quick to reply and clear in the details they needed from myself in order to adopt our beautiful rescue. 6 months into having him they have recently been in contact again to see how he is doing and how is settling in. He was exactly as described and I have felt very comfortable in contacting them if I needed to throughout the whole process. I would highly recommend the rescue and would use them again in the future.

25 August 2025
Unprompted review

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