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LOST GEN CLUBReviews 

1,222
•
TrustScore 4.5 out of 5

4.7

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Evaluating 555 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently express high satisfaction with the product quality, noting that items are well-made and often exceed expectations. Many appreciate the excellent value for the price, with some highlighting special offers. The delivery service is consistently praised for its speed and efficiency, ensuring orders arrive promptly. People are also very happy with their orders, often receiving compliments on their new jewelry and planning future purchases. However, some customers also noted issues with certain products, describing them as cheap, flimsy, or not matching advertised images, particularly regarding color and material appearance. A few people mentioned dissatisfaction with the return process, especially for promotional items or due to high shipping costs for international returns, making it difficult to get refunds. Additionally, some reviewers found certain necklace lengths to be too short, suggesting they were more suitable for children or petite individuals.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing items as well-made,... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the great... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Price

Consumers generally express satisfaction with the pricing, often highlighting the good quality received for... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction upon receiving their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was very happy to receive my order. Professionally boxed with the chain extension inside a nice looking pouch. They definitely care about the products they offer. Can't wait for my second delivery.... See more

Rated 5 out of 5 stars

Well from an excellent speedy delivery to the perfect packaging to the quality of my necklace was totally super! I shall definitely be buying something else.

Rated 5 out of 5 stars

The website is organized well, checkout was flawless and shipping was super fast. I'm extremely happy with my bracelets and necklace, I'll be back for more!

Rated 5 out of 5 stars

A very lovely necklace, bracelet and a ring. Bought these at 3 for the price of 2. Great buy and excellent delivery. less than a week after my order. Will highly recommend them.

Company details

  1. Jewelry Store

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,222)

755 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Love the product

Love the product so happy, I had no Issues with shipping and timing price was excellent too. and the quality of the product is just what I was looking for will continue adding more stuff to my collection. recommended 100%

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Quality

I've ordered several times with Lost Gen Club! Fast delivery EVERY TIME!! I am always pleased with the quality of their jewelry

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Great pieces

Great pieces ! I bought a necklace , then had buy another along with two for my husband. Very simple yet striking and very affordable .

26 May 2026
Unprompted review
Rated 3 out of 5 stars

LOVED the necklace

I LOVED the necklace, but the ring and bracelet were cheap and flimsy. The ring felt like something you got out of a bubble gum machine as a kid. However, I will order an additional necklace in another color.

14 May 2026
Unprompted review
LOST GEN CLUB logo

Reply from LOST GEN CLUB

Hi Guy D,

Thank you for taking the time to share your feedback, we really appreciate it.

We’re glad to hear you loved the necklace, even though we’re sorry to hear the ring and bracelet didn’t meet your expectations. We understand how disappointing that can be, especially when you were excited about the full set.

We always aim to provide clear product photos and descriptions on our website so customers know exactly what to expect, but we’re sorry if the other items felt lighter or different in quality than you had hoped. Your feedback is genuinely helpful and will be shared with our team as we continue improving our designs.

We also want to mention that we offer a 60-day warranty for manufacturing defects, so if you believe any item arrived faulty or not as described, we’d be happy to review it for you.

If there’s anything you’d like us to look into or help with further, feel free to contact us directly - we’re here to help.

Kind regards,
Lost Gen Club Customer Support

Rated 5 out of 5 stars

Worth every cent

The ease of shopping on the site and the truly great craftsmanship on the pieces is amazing
I have genuinely not taken them off at all for about 2 months the shine remains and have no tarnish at all really great pieces!

13 May 2026
Unprompted review

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