LOST GEN CLUB Reviews 

1,329
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 589 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often noting items look more expensive than their price and feel premium. Many appreciate the wide assortment, with items frequently matching online descriptions. Reviewers also highlight the fast and efficient delivery, with orders arriving on time in lovely presentation packaging. However, some people were dissatisfied with product quality, describing certain items as cheap, flimsy, or discolored, and occasionally found products didn't match advertising. Other customers mentioned high return costs or difficulties with the exchange process. A few also reported slow delivery or packages not arriving as expected.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often noting that items feel and look amazing,... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the overall... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the fast and quick... See more

Order

People report positive experiences with order, often highlighting the easy ordering process and satisfaction... See more

Price

Customers consistently note positive experiences with price, often praising the good quality for the cost and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tend to be relatively reluctant to buy things based off what I see on Instagram - but I did a little research and was more than pleasantly surprised by Lost Gen Club. The website is extremely easy t... See more

Rated 5 out of 5 stars

What really surprised me was the quality. It feels and looks amazing, exactly as advertised in the pictures of the products. Also, the sizing was on point and the delivery was fast and without issues.... See more

Rated 5 out of 5 stars

Was very happy to receive my order. Professionally boxed with the chain extension inside a nice looking pouch. They definitely care about the products they offer. Can't wait for my second delivery.... See more

Rated 5 out of 5 stars

I recently discovered this jewelry company, and I decided to give it a try. And I'm very happy that I did!. I love the quality of the products and the assortment they offer—minimalistic style. My item... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,329)

858 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Admired Men’s Jewelry …

The Jewelry designed by Lost Gen gives you quality jewelry that makes a statement without being too overly noticeable. All of their jewelry has a work of craftsmanship that is unique and admired!

5 June 2026
Unprompted review
Rated 5 out of 5 stars

great

well, it was my mistake, but i ordered a gold ring! i wear silver, but i didn’t realize i made that mistake! otherwise. great jewelry and really sturdy!!

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Didn’t disappoint

I recently purchased three silver rings, a silver Cuban link chain, and a Brazilian pearl necklace, and I couldn’t be happier with the quality and craftsmanship.

Overall, every piece feels exceptionally well-made and worth the investment. If you’re looking for jewelry that combines quality, style, and attention to detail, I highly recommend these pieces.

4 June 2026
Unprompted review
Rated 2 out of 5 stars

Not Bad

They arent quite as impressive as they seem online, but pretty cool. Id really love to see them at longer lengths.

4 June 2026
Unprompted review
LOST GEN CLUB logo

Reply from LOST GEN CLUB

Hi Loren,

Thank you for taking the time to share your feedback, we really appreciate it.

We’re glad to hear you still find the pieces pretty cool, even if they didn’t fully match the impression from online. We completely understand your point regarding length, and feedback like this is really helpful for us as we continue improving our designs and product presentation.

We also want to mention that different necklace styles come in varying lengths, and many of them include extension chains for extra adjustability. Full details, including lengths and specifications, are clearly stated in each product description on our website so customers can review this before purchasing.

If you ever need help finding longer options or have any questions, please feel free to send us a message - we’d be happy to help you find the best fit.

We also offer returns and exchanges in line with our policy, so customers have options if something isn’t quite right.

We truly appreciate your support and honest review.

Kind regards,
Lost Gen Club Customer Support

Rated 1 out of 5 stars

Be aware that the depictions on the…

Be aware that the depictions on the website and shop are deceptive. Ordered two necklaces and the length was more for a child or petite female. If that’s who you are buying it for then it would work. Its not for a grown man. Im a 16 inch neck in dress shirts and the necklace wouldn’t even touch to clasp.

3 June 2026
Unprompted review
LOST GEN CLUB logo

Reply from LOST GEN CLUB

Hi Tab,

Thank you for sharing your feedback. We’re sorry to hear that the necklaces did not fit as expected.

We understand how frustrating it can be when a product doesn't match what you had in mind. We do want to clarify that the length of each necklace is listed on the product page, and many of our designs also include extension chains to allow for some size adjustment. We always aim to represent our products as accurately as possible through both the product photos and descriptions.

We also clearly outline our return, exchange, and warranty policies on our website so customers can review all available options before and after purchasing. Our warranty covers eligible manufacturing defects, and we're always happy to assist customers in finding the best possible resolution.

That said, we appreciate that neck sizes and fit preferences can vary from person to person, and we're sorry that these particular pieces were not a suitable fit for you.

We weren’t able to locate an order under the name shown on this review. If you haven't already, please contact us directly with your order number or the email used at checkout. We'd be happy to review your order and discuss any available options with you.

Thank you again for your feedback - it helps us continue improving our products and customer experience.

Kind regards,
Lost Gen Club Customer Support

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