The despatch was fast. The product was taller than advertised and so didn’t fit in the space without us modifying it. There was some minor damage to the item on receipt, and we had to hammer one part... See more

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Founded in 2013 Lords and Labradors initially launched in the UK. We now have loyal customers in 17 countries including Denmark, Italy, Germany, Japan, USA and Australia. Having worked closely with ethical dog breeders it became obvious that there was a demand for high quality puppy products and kits, and importantly somewhere to get support and advise at the same time. Our core products are designed, developed and made in our specialist workshop in the UK to exacting quality standards. This includes our beautiful crate covers, bumper sets and iconic Chesterfields. Our toys, grooming products and coats are hand-picked from the very best suppliers worldwide.
Contact info
Goods In Entrance, Bay 3 & 4, Fulney Farm, Kellet Gate, PE12 6EH, Spalding, United Kingdom
- 01790720900
- sales@lordsandlabradors.co.uk
- lordsandlabradors.co.uk
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Replied to 59% of negative reviews
Typically replies within 1 week
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Slick efficient process and product…
Slick efficient process and product just as described
Stunning item..fab price..suoer speedy…
Stunning item..fab price..suoer speedy delivery..thankyou!
The custom crate set is just as…
The custom crate set is just as expected⭐️ My dog loves his new sleeping spot
Ordered metallic silver/gold medium…
Ordered metallic silver/gold medium size bed a small grey bed arrived.. then tried to charge £10 to return it.
So impressed ordering another one.
Gate arrived very quickly well-packaged in large container. Delighted with the quality of the material used to make this mini fence. Boisterous Collie sits obediently while I open the door for visitors, instead of knocking them down in his excitement. Love this gate so much I am ordering a second one.
We were generally very happy with our…
We were generally very happy with our purchase from Lords & Labradoodles. The play pen itself met expectations, with just one small detail unfortunately arriving faulty. That said, the customer support team handled the situation promptly and very much in a “customer first” spirit. The first replacement piece has been lost or significantly delayed in transit from the warehouse, but as soon as we got in touch, they quickly arranged for a second replacement piece to be sent. Communication throughout was excellent. Overall, a very positive experience.
Customer service is non-existent!
Customer service is non-existent!!
Phone number doesn't work, emails and all other methods are not responded to.
Well made item
Well made item, really efficient delivery. Would highly recommend this company
A really nice quality and easy to use…
A really nice quality and easy to use dog crate. the only issue was the height of the door which caused our two minature dachshunds some problems getting in and out, we had to build them a small ramp to prevent the undercarriage catching!
First time buy
The experience from start to finish was good, arrived in good time and easy to build.
Excellent products and quick delivery
Quality good delivery service alright 👍…
Quality good delivery service alright 👍 product.
Consistently great British products
Consistently great British products! This time a smart roll -up bed for a full grown Labrador, ready for summer ferry trips, dog friendly cottages and new places to sleep! We tested it out at home and there was no hesitation in making himself comfy. Good quality fabric, supportive and very smart toggles to tie it up. Also love the carry handle :)
Really pleased with my purchase
Really pleased with my purchase, looks amazing, packed and delivered with care.
Dog loves it too, looks regal! Simple but elegant for my furry friend.
An extremely well made and stylish pet…
An extremely well made and stylish pet pen , highly recommended thank you
Outstanding success!!
The speed in which Customer service fedback to me after my enquiry as to when I was likely to receive my item as I hadn’t had an initial email confirming my order.
The quality of the item was very pleasing on arrival. My toy poodle Winnie, is settling into it well and fell asleep in it during its first use, which she hadn’t done for quite sometime. She has had many anxious car rides. Very pleased!!
Ordered through paypal and was…
Ordered through paypal and was instructed to download the shop app, which I am not a fan of as delivery updates don’t come through. However I messaged there Whatsapp number, who proved the updates for me. Did have a small issue but Lords and Labs resolved this for me in a timely manner so can’t fault them. Will order from them again 👍
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