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3.1
7 reviews
No history of asking for reviews
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This company does not deserve one star. This is a scam. It is not an Australian company. Your item will not be delivered in 3-7 business days. Neither will your email message be answered or your instagram nesssge. You will in fact lose your money and receive NOTHING!
DO NOT BUY ANYTHING FROM THESES SCAMMERS!
I bought a Kiara sweater from this website, they claim to be an Australian based company but goods is actually send from China, what I received is not match the description and photo online, so I asked for refund, I sent 2 emails, no reply at all, the 3rd email I mentioned to report them to ACCC and ask for charge back from my payment provider, they finally replied, they claimed that the sweater matches the image although I've already provided them clear evidence to show the difference. and they asked me to return the item to Spain at my cost, the address they provided is a student housing centre!! I reported them to ACCC and get my money back from my payment provider. This is not Australian company and don't have any customer service !! Avoid it!
I placed an order back in early March and it had been 7 weeks with next to no update, no response, nothing. I emailed asking for an update quite often, I couldn’t track my order I received no communication back & when I did it was extremely unprofessional and rude - 1 line stating you can track your order online through the website, however my order number didn’t exist in their system when I went to track.
7 weeks later I get a notification my order has been sent & when it arrived it was a “fulfilment” package from Temu not the dress I ordered.
I will never shop at LORAVON again and would never recommend this company to anyone, I do not trust this company. The service is horrible & my experience has been so unpleasant, having spent money and receiving nothing for it and no communication or explanation is so disappointing. I have not received the dress I ordered and I doubt I ever will.
Extremely disappointed.
Impressed with the quality!
Bought few pieces for me and some for my mom and sister, so happy they loved it.
Good quality and fast shipping. Really happy with my purchase!
I bought my mother and girlfriend so many dresses. They loved it. Very good overall service, and good quality products. I honestly recommend buying from this brand.
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