The simplicity of payments mainly. Nothing about the system is complicated. From taking initial payment to having those same funds payed into my chosen account at my time or chosen threshold for payou... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lopay has been so easy and user friendly to use for both myself and my clients. Love that if I have forgotten my card machine, I have a facility to take payment by mobile phone or by sending a payme... See more
Company replied
Lopay is very simple to setup and use. It makes life easier on my clients rather than having to source cash before arriving. The charges are very low compared to some other companies. Downloading re... See more
Company replied
I was recommended this instead of using Sumup. It hasn't disappointed, as easy to use ( even for a dinosaur 🦕 like me), payment in bank the following morning. Lots of extras that I can use as & when... See more
Company replied
Company details
- Payment Service
- Business to Business Service
- Card Processing Service
- Cashback Provider
- Eftpos Equipment Supplier
About Lopay
Written by the company
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Boost your business with Lopay
From taxi drivers to barbers, pet groomers and everything in between, Lopay enables small businesses take payments at half the rate of Zettle and SumUp and reduce their rates even further with free payment processing rewards.
GO to Lopay.comTake payments your way
For payments on the go, use our handy card reader or just your smartphone, no hardware required! For static businesses, our stylish Business Terminal is ideal for countertops. For deposits, use a Payment Link to reduce missed appointments - or add them to your Xero invoices.
Payment MethodsInstant payouts and free processing rewards!
Your earnings are available instantly, 24/7. With the Lopay Expense & Rewards Card, you can also manage your expenses and lower your fees further with 50% of all spend back in fee-free processing!
Learn MoreRapid onboarding
Simply download the Lopay app to be up and running in minutes. If you need a card reader or standalone terminal, simply order via the app to get yours in 2 business days. Any questions? Get in touch - we're here to help.
Contact UsContact info
United Kingdom
- 02045714796
- support@lopay.com
- lopay.com
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's always helpful and works without…
It's always helpful and works without fail when other internet connections dropped down or not providing good coverage
1 April 2026
Unprompted review
Reply from Lopay
Thank you, Stefan - reliable even when other connections let you down is exactly the kind of dependability we strive for! Really glad it's never let you down. We appreciate the kind words! 😊
Good company
Good company, fast payment - Would recommend - cheaper than others. Runs smoothly
16 April 2026
Unprompted review
Reply from Lopay
Thank you - fast payments, great value and a smooth experience is exactly what we're here for! We really appreciate you recommending us. 😊
Great rates..
Great rates... easy to use reader.. And customer service are always quick to reply. Highly recommend
16 April 2026
Reply from Lopay
Thank you, Ash - great rates, an easy reader and quick support is exactly the experience we want everyone to have! We really appreciate you recommending us. 😊
Stress free
6 March 2026
Unprompted review
Reply from Lopay
Stress free - exactly how it should be! Thank you so much for the kind words. We really appreciate you taking the time to leave a review! 😊
Reply from Lopay
Thank you, Miranda - easy to use and great value is a combination we're really proud of! We really appreciate you recommending us. So glad to have you with us! 😊
Simply to use and low fees
Simply to use and low fees the only downside is how long it takes to do up dates on the app and how often it does them
14 April 2026
Unprompted review
Reply from Lopay
Thank you - simple to use and low fees is exactly what we aim for! We hear you on the updates and we're always working to improve the experience. We appreciate the honest feedback! 😊
Reply from Lopay
Thank you, Mohsin - really glad Lopay stands out from the rest! We're sorry to hear it's been a little slow at times. Please reach out to our support team and we'll do our best to help! 😊
Recommend Lopay for Small Business
As a small business the rates are good and fast payments into the bank account next day, customer service is good only problem can be the Lopay card machine seems to disconnect and want updating at inconvenient times but you can switch to your phone but rate is higher.
15 April 2026
Unprompted review
Reply from Lopay
Thank you for the honest review, Kristy! Great rates, next-day payouts and good support are what we're all about. We hear you on the reader updates - please contact our support team and we'll see how we can help. 😊
Quick easy…
Quick easy transactions..However,payments should be 7 days a week.
15 April 2026
Unprompted review
Reply from Lopay
Thank you, Mick - great to hear transactions are quick and easy! Did you know instant payouts are available at weekends for a small additional fee? Hope that helps! 😊
Lopay great for small businesses
Lopay is just what a small business needs. Cheap, easy to use, quick and most of all reliable
15 April 2026
Unprompted review
Reply from Lopay
Thank you, Stephen - affordable, easy, fast and reliable is exactly what every small business deserves! Really glad Lopay is ticking all those boxes for you. We appreciate the kind words! 😊
Nice and easy to use
Nice and easy to use, option of when payouts recieved, and great rates.
15 April 2026
Unprompted review
Reply from Lopay
Thank you, Antony - easy to use, flexible payout options and great rates is exactly the package we want every customer to enjoy! Really glad it's all hitting the mark. We appreciate the review! 😊
No hidden charges
No hidden charges, one transparent fee, and good POS app for mobile.
15 April 2026
Unprompted review
Reply from Lopay
Thank you, Ketan - transparent pricing and a great mobile app are things we're really proud of! We appreciate you taking the time to leave a review! 😊
Highly recommend
I came from sumup, lopay has the lowest transaction fee that I know of and have always had good customer service, friendly and quick replying. Cannot fault them and I do recommend them to all small businesses.
15 April 2026
Unprompted review
Reply from Lopay
Thank you, Caitlan - low fees and fast, friendly support are things we work really hard at, so this means a lot. We really appreciate you recommending us to fellow small businesses! 😊
Very simple to use & the rates are…
Very simple to use & the rates are amazing
12 April 2026
Unprompted review
Reply from Lopay
Thank you, Serkan - simple to use with great rates is a combination we're really proud of! So glad it's working well for you. We appreciate the kind words! 😊
Very easy to set up & use
Very easy to set up & use. Low fees & great customer service. I would highly recommend.
15 April 2026
Unprompted review
Reply from Lopay
Thank you, Les - easy setup, low fees and great support is exactly what we're here for! We really appreciate you recommending us. So glad to have you on board! 😊
Reply from Lopay
Thank you, John - we love rewarding our merchants! Really glad the incentives are hitting the mark. We appreciate you leaving a review! 😊
Very good never had a problem…
Very good never had a problem processing payments
15 April 2026
Unprompted review
Reply from Lopay
Thank you, Mark - no problems processing payments is exactly what we aim for! Really glad it's been smooth sailing. We appreciate you taking the time to review us! 😊
The card reader is never “updated” when…
The card reader is never “updated” when I go to use it! I don’t take card payments often but it almost always says I have to wait while it upgrades, which takes too long!
15 April 2026
Unprompted review
Reply from Lopay
Thank you for the feedback, Debbie - we completely understand how frustrating that is! Updates download when the reader hasn't been used for a while. Please reach out to our support team and we'll do our best to help. 😊
Reply from Lopay
Two years - thank you, Ragu! We love having long-term customers and we'll keep working hard to make sure it stays just as easy. We really appreciate your loyalty! 😊
Reply from Lopay
Thank you, Ruth - easy, reliable and straightforward is exactly what we strive for! Really glad it's working well for you. We appreciate the kind words! 😊
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