Lopay Reviews 2,288

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,259 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the simplicity and user-friendliness of the payment system and the app, highlighting how easy it is to set up and navigate. Many appreciate the low transaction fees and the various convenient options for receiving payouts, often noting significant savings compared to competitors. The service is frequently described as reliable and efficient, making it much easier for businesses to process payments. However, some customers occasionally experienced minor inconveniences, such as the card machine taking a while to update or connect, and the app sometimes being slow or laggy. A few people also mentioned that transaction processing can be slower compared to other services, and that the "Tap to pay" feature can take time to appear.

What people talk about most

Payment

Customers consistently note positive experiences with payment. Many reviewers praise the ease of use, quick... See more

User experience

Customers consistently express satisfaction with the user experience, highlighting the ease of use and setup... See more

Price

Users describe positive interactions with price, consistently highlighting low fees and competitive rates.... See more

Service

Reviewers highlight positive aspects of service. Customers are very happy with the service, finding it fast,... See more

Application

Clients share positive opinions on the app, highlighting its ease of use, intuitive design, and reliability.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The simplicity of payments mainly. Nothing about the system is complicated. From taking initial payment to having those same funds payed into my chosen account at my time or chosen threshold for payou... See more

Company replied

Rated 5 out of 5 stars

Lopay has been so easy and user friendly to use for both myself and my clients. Love that if I have forgotten my card machine, I have a facility to take payment by mobile phone or by sending a payme... See more

Company replied

Rated 5 out of 5 stars

Lopay is very simple to setup and use. It makes life easier on my clients rather than having to source cash before arriving. The charges are very low compared to some other companies. Downloading re... See more

Company replied

Rated 5 out of 5 stars

I was recommended this instead of using Sumup. It hasn't disappointed, as easy to use ( even for a dinosaur 🦕 like me), payment in bank the following morning. Lots of extras that I can use as & when... See more

Company replied


Company details

  1. Payment Service
  2. Business to Business Service
  3. Card Processing Service
  4. Cashback Provider
  5. Eftpos Equipment Supplier

About Lopay

Written by the company

Boost your business with Lopay

From taxi drivers to barbers, pet groomers and everything in between, Lopay enables small businesses take payments at half the rate of Zettle and SumUp and reduce their rates even further with free payment processing rewards.

GO to Lopay.com

Take payments your way

For payments on the go, use our handy card reader or just your smartphone, no hardware required! For static businesses, our stylish Business Terminal is ideal for countertops. For deposits, use a Payment Link to reduce missed appointments - or add them to your Xero invoices.

Payment Methods

Instant payouts and free processing rewards!

Your earnings are available instantly, 24/7. With the Lopay Expense & Rewards Card, you can also manage your expenses and lower your fees further with 50% of all spend back in fee-free processing!

Learn More

Rapid onboarding

Simply download the Lopay app to be up and running in minutes. If you need a card reader or standalone terminal, simply order via the app to get yours in 2 business days. Any questions? Get in touch - we're here to help.

Contact Us

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy to set up and use

Really easy and quick to set and use , hassle free cards payments for my business .I take payments via my phone so didn't even need a card machine

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with low pay

Really happy with low pay, so easy to use.great app and card payment terminal. No fees just a small one off payment for card terminal and the virtual card makes payments straight forward. Would happily recommend low pay.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Great machine

Great machine, very fast transactions. Tip feature is great, back up is also top notch.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Very reliable and great price

Found it very reliable. If I have ever had a problem it was sorted out quickly over the phone with patient staff as I’m not great at tech! Would highly recommend this to be one of the best card machines and probably the cheapest too

23 April 2026
Rated 5 out of 5 stars

Quick and easy to use

30 April 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you, Arsal! Quick and easy is exactly what taking payments should be. Really glad Lopay delivers that for you!

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