I love this app it is far better & easier to read than the clock that was on my work top provided by my energy provider (this has now been sacked). To have it on your phone is great, it gives you a lo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is the default smart meter energy app for me. Very straightforward to navigate and provides energy usage data for gas and electricity by the hour, day, month and year in spend (£) and kWh allowin... See more
Easy to use app gives great insight too energy usage. Downloaded this app as my energy supplier app is terrible. I can look at 30 minute segments to see how much energy is being used by different a... See more
More Than Just a Smart Meter App Loop is a breath of fresh air in the smart home industry. Their smart meter app is a remarkable tool that has significantly improved my energy consumption managemen... See more
Company details
Written by the company
Take back control of your energy bills How? With Loop, the leading energy-saving smart meter app. On average, Loop households cut their energy usage by 15%. How much could you save? Using less energy is currently the only way to reduce energy bills. If you’ve got a smart meter, you can start using the Loop smart meter app to save energy for free. You no longer need to use a bank card during sign up and can instead now use details from your smart meter's in-home display - the choice is yours. Visit www.loop.homes to get started.
Contact info
Albion House, Littlegate Street, OX1 1QT, Oxford, United Kingdom
- support@loop.homes
- loop.homes
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great way to keep an eye on both gas and electricity.
Great way to keep an eye on both gas and electric usage. We have been able to see clearly where, when how we can save money over the winter months with some quite small changes. Thanks!
Much better at showing my usage than…
Much better at showing my usage than either my current or previous supplier. They also have a number of features to help you reduce your usage, through helpful hints at what you can do to reduce your electric/gas usage.
Great App for gas & elec monitoring.
Great App for gas & elec monitoring.
The display provided by the company who installed my meter soon didn’t work and wouldn’t provide a new. E. This app is fantastic, very easy to see your daily usage and make savings where possible
An excellent way to track energy use in…
An excellent way to track energy use in your home 🌟🌟🌟🌟🌟 every household should use it!
Includes invaluable daily consumption figures
Very useful day by day historical electricity and gas consumption data for my property
Site really helps understand energy use with plenty of helpful hints.
The one and only app for Smart Meter owners.
We have been using the Loop app for a while now at our house. The app is so easy to set up, there's every tariff listed for every company, just select what you have and that's it. I shows daily and monthly use from your smart meter. A game changer for during the winter months where things can get very expensive.
Must have APP for energy monitoring
This app is a must have if you want to monitor your energy usage.
This LOOP app not only tells me how much energy I have used (both gas and electric) but also the cost of that energy.
I have checked it accuracy and as far as I can tell it’s spot on.
I have now put the energy display meter sent to me by my energy company in the bin, it was rubbish and I now totally rely on the LOOP app to monitor my energy usage.
I give it 5 stars and cannot recommend it highly enough.
App is easy to use and has provided me…
App is easy to use and has provided me with lots of useful information
Great app ( a must have)
Great app , let's you know exactly where you stand with your energy bills.
Everything is displayed clearly and concisely, leaving you in no doubt.
The registration process was easy and straight forward. I didn't need to add any sort of debit/credit card to register ( phew), all you do is input a few digits off you smart meter in home display.
Hence the 4 stars ( why not give you ask?)
1 star = knee jerk reaction. 5 star = paid or asked to leave 5.
So four is usually the highest I award.
Good job guys ( left a review on Google apps also )
Excellent App
Excellent App. Easy to install and set up on my android and provides real time energy data to my smartphone. Also helped me change some energy use habits by comparing different days, weeks and months.
Found this app by chance after…
Found this app by chance after searching on the internet. Fairly easy to set up and gives you a good graphical view of your usage daily / weekly / monthly. If you are away from property you can check in and see how much energy you are using. Highly recommended fir people with a smart meter.
More useful than the smart meter in home display.
Downloaded the app (android/samsung) as my in home display stopped working. Once installed, it did take a couple weeks to get access to the smart meter data, but since then is been very good, providing more info than the display it replaced.
Loop reads my meters no probs!
Started using Loop when my supplier said they could no longer read my smart meter as its out of date already!. Loop service manages it just fine so i can keep an eye on usage and see where its all going.
This app is easy to set up
This app is easy to set up, informative and very simple to use. It has already helped me to use slightly less energy, which is key in these times of sky high bills. I like all the information on the app, and the various ways you can view your usage and compare to say, the previous month or week. British Gas seem unable to provide me with anything half as comprehensive. I asked Loop a question, and got a very fast, very pleasant response via email. What's not to love?
I found Loop to be extremely helpful…
I found Loop to be extremely helpful last winter when energy prices were almost unaffordable. I checked every day and soon got into the habit of turning everything possible off at night to cut down on the phantom load. It taught me to cook in bulk, share a bath, wear more clothes, snuggle under a blanket - anything to avoid turning on the heating. I have recommended Loop to my friends and neighbours and still check regularly to make sure I don't overspend. It's got to be good for the environment - more people should know about it.
Easy to use app with a lot of information
Easy to use app gives great insight too energy usage.
Downloaded this app as my energy supplier app is terrible.
I can look at 30 minute segments to see how much energy is being used by different appliances.
The solar + battery option has shown me the savings I could make by investing in solar panels. This makes it very easier to see the return on investment.
I love Loop
I love Loop. I use it every day to look at the analysis of my electricity usage.
More Than Just a Smart Meter App
More Than Just a Smart Meter App
Loop is a breath of fresh air in the smart home industry. Their smart meter app is a remarkable tool that has significantly improved my energy consumption management. With an easy setup process, this free app links to your smart meter and provides insightful data, helping you make informed decisions about your energy use. It has given me an edge over my current service with British Gas by providing more comprehensive information and tools.
A great tool to manage energy usage
Use the app daily to monitor my energy usage and i have cut down my usage as a result, and started to switch plugs off when not in use. I never used to do this but you can see your usage reduce when you switch off standby. I prefer this to the EON app and it seems so much more accurate with daily costs. Really easy to use with useful tips and also took advantage of the turn down and save which was really easy to use
Bit rubbish the service
Bit rubbish the service. Get more info from current energy supplier. Was expecting to see live readings as I got that impression. Cant get that. Also a bit shocked that you had easy access so much of my personal home energy usage. How are you making money with this useage data. Probably hidden away in your T&S's that no one reads! LOL
Uninstalling the App from mobile and it errors! so cant uninstall it!
Only signed up for three days I think it was. What a waste of time it was!

Reply from Loop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




