Lookalikey Reviews 1,499

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that the cards are stunning in design and become treasured keepsakes. Many people highlight the brilliant customization options, which are creative yet easy to use, allowing for flawless photo integration. Reviewers also frequently commend the fast and efficient delivery service, with many orders arriving quickly and often earlier than expected. The overall service is described as excellent, with customers expressing delight and a strong intention to reorder. However, some people were dissatisfied with delivery times, reporting that cards did not arrive by the expected date, leading to disappointment. Additionally, a few customers experienced issues with damaged arrivals or incorrect photo details, and some noted a lack of response from customer service regarding these problems.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight and satisfaction with their... See more

Quality

Customers consistently note positive experiences with quality, frequently describing cards as fantastic,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick and fast delivery... See more

Order

Reviewers mention positive feedback about their orders, with many expressing satisfaction with the quality of... See more

Service

People report positive experiences with service, often describing it as quick, efficient, and excellent from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have way too much fun on this card website! Uploading face photos was super easy, and seeing everyone’s faces turn into hilarious cards have us laughing nonstop. The customisation options were creat... See more

Rated 5 out of 5 stars

Ordered a personalized Father's Day card and had some issues with the mail service itself (USPS). Tom in customer service was prompt to write back and help me. Much appreciated and would buy from agai... See more

Rated 5 out of 5 stars

Not only are these cards truly exceptional but so too is the level of customer service from this company. Thanks so much Tom for resolving my issue and ensuring my friend received her perfect 70th bir... See more

Rated 5 out of 5 stars

Absolutely brilliant thank you every card sent 10 plus I think so far every one has been received with love and a laugh .Have two more already ready for July and August looking for other events to ma... See more


4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 97% of negative reviews

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4.8

All reviews

(1,499)

1,030 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality and service

Had a fabulous service from this company. I was over the moon with a poster they did for me and then after I'd received the poster I bought a birthday card. Both products are just wonderful ☺️ Really good quality and order arrived in great time

24 May 2026
Rated 5 out of 5 stars

Brilliant cards never been…

Brilliant cards never been disappointed, quick delivery and recipients loved them some even framing them . Always look at my calendar for Birthdays or Anniversarys so can buy 3 together makes it cheaper as only one postage. X

24 May 2026
Rated 5 out of 5 stars

Superb quality

Absolutely amazing cards. Such good quality and customer service is second to none. Businesses like this deserve to do well - they genuinely care about the service they are providing.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I waited a couple of weeks to have my order delivered but our postal service has been slow purchased 3 cards and they are fantastic , im really happy with my purchas going to order again

22 May 2026
Unprompted review
Rated 2 out of 5 stars

I ordered 2 birthday cards on 14 th may…

I ordered 2 birthday cards on 14 th may as the arrival date was estimated for before my partners birthday on 22nd May so shouldve been plenty of time to get the card out. When the due arrival date came and the card still had not arrived i sent an email asking where it was. I got an apology and they said they would send them out again. Despite supposedly sending them out first class , i have yet to receive any of the cards sent . I have now had to buy some cards from the shop so what a waste of money! i have asked for a refund but not had a response to this funnily enough! Do not use if you are expecting them to actually send out a card! Its such a shame because they have got a comical card selection! They blamed the postal service however I never had such an issue with any of the other card companies. Customer service is good despite this and i have been sent a refund.

14 May 2026
Unprompted review
Lookalikey logo

Reply from Lookalikey

Hi Hayley,

We’re really sorry your cards didn’t arrive in time for your partner’s birthday. We understand how frustrating and disappointing that is.

We are a small family business and use a professional printers to print and dispatch our cards which they do very efficiently. All orders placed before midday Mon-Fri are printed and shipped on the same day. Orders placed after midday Mon-Fri are shipped on the next working day. All of our cards are sent with Royal Mail First Class (or tracked 24 if that is selected at checkout) but unfortunately items are sometimes delayed or even lost in transit with Royal Mail. If contacted as soon as the estimated delivery dates has passed we will always resend immediately to try and get cards out to you in time for the date they are needed for, unfortunately we need to be alerted in time for that to be feasible.

We did resend the cards as soon as contacted and issued a refund, but appreciate that didn't solve the issue of the cards not being there for the occasion.

Thank you as well for the kind words about our card selection and service, we genuinely appreciate the feedback.

Many thanks,
Tom

Rated 5 out of 5 stars

Just brilliant

When I discovered this amazing site I now use all the time and got a poster of my husbands card it was fab and we get loads of comments great quality and when I did have an issue customer service was very efficient and replaced immediately I will be using you forever for birthday cards

20 May 2026
Unprompted review
Rated 5 out of 5 stars

What's not to love!

I have way too much fun on this card website! Uploading face photos was super easy, and seeing everyone’s faces turn into hilarious cards have us laughing nonstop. The customisation options were creative without being complicated, and the final designs actually looked really polished. It’s perfect for birthdays, parties, inside jokes, or just making your friends cringe in the best way possible. Definitely one of those sites where you go in planning to make one card and end up making ten. Highly recommend if you want something personal, funny, and memorable!

23 April 2026
Rated 5 out of 5 stars

EXCELLENT- web site, quality product, delivery time & communication!

You have to see it to believe it! I am completely addicted to this AMAZING web site which takes special, unique & personalised cards, posters & framed images for all occasions to a whole new fantastic level! One of the best features of ‘Lookalikey’ is the option to try out a huge range of characters, settings & images (names, people & animals) of uncanny resemblance before you even need to commit to order! FANTASTIC!

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Placed an order on May 2 2016 for Two…

Placed an order on May 2 2016 for Two BD Cards to be delivered by yesterday May 9.

One has been mailed but no update on tracking.

The other is dead and nothing processed. I have reached out for a refund or status but this is quite disappointing since it is a BD card...ughhh why does everything have to be a scam?

2 May 2026
Unprompted review
Lookalikey logo

Reply from Lookalikey

Hi Caterina,

We're really sorry about this and completely understand your frustration, especially when it's for a birthday.

This definitely isn’t a scam, and we apologise that your experience has felt this way. We print and ship the cards as quick as possible (usually same day), but unfortunately we're wholly reliant on delivery services like USPS to deliver on time. If you can please email support@lookalikey.com with your order details I can look into this right away.

Kind regards,
Spencer

Rated 1 out of 5 stars

Terrible pricing if you only want one…

Terrible pricing if you only want one card.

Tried to order a single birthday card and they wanted £60! Absolute joke. Price drops to a tenner if ordering 3 cards, which is perfectly reasonable, so only makes sense to order if you need 3 or more cards at a time.

Well done guys, you've lost an order on this occasion and I won't be a future customer.

Thing is, you can't even justify pricing like that. It's all AI driven so there's no effort needed from them as all their base design templates are already there. And they are basic printed cards. Every other vendor, from small businesses on ETSY that are truly hand making their own cards, to the big guys like Moonpig etc, they all manage to operate a sensible pricing model. £60 for a card, jog on you clowns!

10 May 2026
Unprompted review
Lookalikey logo

Reply from Lookalikey

Hi Eddie - sorry about that. There was a temporary glitch with the website this morning after i made an update that was displaying multipack pricing for a single card. A single card is only £4.49 in the UK - definitely not £60! We're a small family business and if you encounter anything like this you can just email me to make me aware, our email is support@lookalikey.com. Many thanks, Tom

Rated 3 out of 5 stars

Well from reading the reviews i must be…

Well from reading the reviews i must be the only one disapointed!
My card arrived bent as it was in a normal envelope with no "do not bend" on it. This is the first time ever of ordering cards online and its not arrived in an envelope with a cardboard back stating do not bend.
So although its happened through delivery i think the companys packaging is wrong.
The card 'photo' itself is good and did arrive the next day as i paid for express delivery.
But after paying just under £10 for card and delivery for it to arrive bent was disapointing!

9 May 2026
Unprompted review
Lookalikey logo

Reply from Lookalikey

Hi Michelle, I’m really sorry to hear your card has arrived bent, that’s not the experience we want for you.

The envelope should most definitely have DO NOT BEND across it. We're a small family business but we use a professional printers to print and dispatch our cards to industry standard so I will address this with them asap. We do also use industry standard envelopes, the same as you will receive when ordering single cards from Moonpig, Thortful etc, and the vast majority of our cards arrive in excellent condition. I'm afraid for many reasons sending individual greetings cards in hard-backed envelopes is not feasible for most companies but our packs of cards are indeed sent in cardboard packaging due to the quantity.

As I have converyed via email I can arrange for a replacement to be sent out asap or i can ofcourse fully refund this for you.

Many thanks,
Tom

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