LookalikeyReviews 

1,499
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that the cards are stunning in design and become treasured keepsakes. Many people highlight the brilliant customization options, which are creative yet easy to use, allowing for flawless photo integration. Reviewers also frequently commend the fast and efficient delivery service, with many orders arriving quickly and often earlier than expected. The overall service is described as excellent, with customers expressing delight and a strong intention to reorder. However, some people were dissatisfied with delivery times, reporting that cards did not arrive by the expected date, leading to disappointment. Additionally, a few customers experienced issues with damaged arrivals or incorrect photo details, and some noted a lack of response from customer service regarding these problems.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight and satisfaction with their... See more

Quality

Customers consistently note positive experiences with quality, frequently describing cards as fantastic,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick and fast delivery... See more

Order

Reviewers mention positive feedback about their orders, with many expressing satisfaction with the quality of... See more

Service

People report positive experiences with service, often describing it as quick, efficient, and excellent from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have way too much fun on this card website! Uploading face photos was super easy, and seeing everyone’s faces turn into hilarious cards have us laughing nonstop. The customisation options were creat... See more

Rated 5 out of 5 stars

Ordered a personalized Father's Day card and had some issues with the mail service itself (USPS). Tom in customer service was prompt to write back and help me. Much appreciated and would buy from agai... See more

Rated 5 out of 5 stars

Not only are these cards truly exceptional but so too is the level of customer service from this company. Thanks so much Tom for resolving my issue and ensuring my friend received her perfect 70th bir... See more

Rated 5 out of 5 stars

Absolutely brilliant thank you every card sent 10 plus I think so far every one has been received with love and a laugh .Have two more already ready for July and August looking for other events to ma... See more


4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,499)

1,030 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The card didn't arrive for my Grandsons…

The card didn't arrive for my Grandsons 15th birthday. It was supposed to arrive between the 27th and 29th May but arrived on the 30th. Not brilliant

24 May 2026
Lookalikey logo

Reply from Lookalikey

Hi Julie,

I'm sorry your card missed the date. I can see your order was posted on the 24th May via Royal Mail First Class, so it should have arrived in time. The estimates we provide unfortunately come down to Royal Mail and occasionally things can take longer than expected. Please get in touch via email and we can organise a refund for the card that didn't make it.

Many thanks,
Tom

Rated 5 out of 5 stars

Lookalike is brilliant

Lookalike is brilliant! Must of had 40 cards up to now and I'm actually starting on 2027 and Christmas. My family and friends love them so much.
Great price and quality.excellent customer service. Can't recommend more than I do.ty.xx

24 May 2026
Rated 3 out of 5 stars

Picture 9/10 delivery could be faster…

Picture 9/10 delivery could be faster text should have more design flexibility

24 May 2026
Lookalikey logo

Reply from Lookalikey

Hi, I'm really glad you were pleased with your card and digital image. We are a small family business and use a professional printers to print and dispatch our cards which they do very efficiently. All orders placed before midday Mon-Fri are printed and shipped on the same day. Orders placed after midday Mon-Fri are shipped on the next working day. All of our cards are sent with Royal Mail First Class and due to this no longer being a next day guaranteed service we always give a 1-3 day delivery estimate. Unfortunately items are also sometimes delayed or even lost in transit with Royal Mail.

We do now offer Royal Mail Tracked 24 at checkout for cards that need faster delivery as well.

Rated 5 out of 5 stars

Fantastic quality cards

Fantastic quality cards, great deals, quick delivery, amazing customer service! What more could you want!

Wonderful product that’s given my family and friends so much joy, Thank you!

24 May 2026
Rated 5 out of 5 stars

Excellent cards fantastic quality as…

Excellent cards fantastic quality as always

24 May 2026
Lookalikey logo

Reply from Lookalikey

Hi Trevor,

Thanks for the lovely feedback. Although I'm not sure if you also meant to also give us a 1 star? Please let us know if you need any assistance.

Many thanks,
Tom

Rated 1 out of 5 stars

Did not arrive on time for birthday…

Did not arrive on time for birthday even though ordered 8 days before

24 May 2026
Lookalikey logo

Reply from Lookalikey

Hi Sarah

I'm really sorry your card didn't arrive in time. I can see your order was shipped on Monday 25th May, so should have arrived by now. Please send us an email at support@lookalikey.com and we can look into it for you. We always try to rectify any missing order as quickly as we can.

Many thanks,
Tom

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