Lonvera Reviews 

352
•
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Evaluating 347 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally helpful support team, noting that customer service agents always respond promptly and kindly to resolve any questions or concerns. Many people also deeply appreciate the effective health products, mentioning noticeable improvements in joint comfort, physical mobility, and daily energy levels. Some reviewers were not happy with unexpected recurring subscriptions, mentioning that they were charged for new shipments automatically. Additionally, a few customers noted that certain supplement items completely failed to deliver the expected health benefits or arrived with missing components.

What people talk about most

Order

People report ambiguous experiences with orders, noting that while some consumers received prompt shipments... See more

Customer service

Consumers find customer service to be positive, highlighting prompt email responses and friendly support... See more

Subscription

Users describe profound frustration with subscription experiences, frequently noting unexpected recurring... See more

Response time

Clients share ambiguous opinions on response time, with some reviewers praising prompt assistance and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Somehow ended up ordering 8 bottles thought I only ordered 5...? Only been taking Vita Bull for one month, energy level has been good. Not feeling any different other than digestive issues. I have los... See more

Company replied

Rated 3 out of 5 stars

I didn't feel much difference in my joint pain after taking the tablets. I did experience some digestive issues that subsided after I stopped taking the pills. I wasn't sure it was the Bone flex so I... See more

Company replied

Rated 4 out of 5 stars

I began a regemine of peptide, your bone product and a beef organ complex. The peptide to promote healing and the other products to provide the nutrients needed for healing. My three areas were my k... See more

Company replied

Rated 2 out of 5 stars

Certainly no significant difference - no let me rephrase that in case it is misconstrued - no difference of any degree has been noticeable with BONEFLEX. My mobility, pain, annoyance levels are the s... See more

Company replied


Company details

Written by the company

Natural health and wellness company specializing in beef organs.


Contact info

3.2

Average

TrustScore 3 out of 5

352 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 24 hours

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3.2

All reviews

(352)

352 reviews in the last 12 months

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Rated 5 out of 5 stars

Painful knee for 18 months

I had had a painful knee for 18 months. Had an X-ray but was told an operation wouldn’t sort it, did physio and that didn’t work.
Saw the ads for Boneflex.
I was sceptical but the pain from my knee was so acute that it had become life changing … limiting what I could do and where I could go.
So I decided to give Boneflex. After a week or so the pain just went away. Can’t say Boneflex did it with total certainty … however I’m pretty convinced Boneflex works … it certainly seems to have done so for me!

29 September 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for sharing your experience. We’re really glad to hear you’re feeling better and able to enjoy your daily activities again. We truly appreciate you giving Boneflex a chance and sharing your feedback with us.

Rated 1 out of 5 stars

They didn't work took one capsule apart…

Update I have been Refunded. Still waiting for Refund its been 10 days now. They didn't work took one capsule apart no taste. Bought 3 bottles to save money went thru 1 bottle no results. Ask for a refund but it was over 30 days. NO REFUND
Buyer Beware!!!
Previous Messages
eric caudill 08:55 AM 28 Sep, 26 UTC-4

[image]

[image]

Yahoo Mail: Search, Organize, Conquer
2377.jpg, 2379.jpg

Task Bot 08:55 AM 28 Sep, 26 UTC-4

Hi Eric,

Thank you for reaching out—we’ve received your message.

One of our team members will get back to you shortly.

Best regards,

Lonvera Team
Marion 12:16 PM 28 Sep, 26 UTC-4

Hi Eric,

Thanks for reaching out! Unfortunately, your transaction was declined. We’ve canceled the subscription to make sure there are no additional orders or charges.

Thank you for your patience.

Sent via Richpanel

19 September 2026
Unprompted review
Lonvera logo

Reply from Lonvera

We’re sorry to hear you were disappointed with the product. After reviewing our system, we could not find any communication from you requesting a refund. We’d be happy to look into this further, so please contact our support team with your order details and we’ll review the case.

Rated 5 out of 5 stars

I take Boneflex for 1 month now and I…

I take Boneflex for 1 month now and I feel absolutely an improvement even it is not resolving completely it is impressive

29 September 2026
Unprompted review
Lonvera logo

Reply from Lonvera

That’s great to hear. We’re really glad you’re already noticing a meaningful improvement after just one month, and we truly appreciate you sharing your experience.

Rated 1 out of 5 stars

So far I have had zero difference

So far I have had zero difference.

I will be testing the money back guarantee.

29 September 2026
Unprompted review
Lonvera logo

Reply from Lonvera

We’re sorry to hear you haven’t noticed a difference so far. Results can vary from person to person, and we appreciate you giving the product a try.

Rated 2 out of 5 stars

I’m not seeing the results I thought I…

I’m not seeing the results I thought I would. Going to give it another month if I don’t see results I will give up.

28 September 2026
Unprompted review
Lonvera logo

Reply from Lonvera

I’m not seeing the results I thought I would. Going to give it another month if I don’t see results I will give up.

Rated 5 out of 5 stars

I made a mistake on my order

I made a mistake on my order. I promptly contacted them, explain what I didand they responded immediately!
Cannot ask for better Customer Service!

24 September 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you so much for sharing this! We’re glad our team was able to respond quickly and get everything sorted out for you. We really appreciate your kind words.

Rated 5 out of 5 stars

Feel better

Lots of energy, my workouts have improved a great deal

16 September 2026
Unprompted review
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Reply from Lonvera

That’s great to hear! We’re really glad you’re feeling more energized and seeing such a positive difference in your workouts. Thanks for sharing your experience!

Rated 3 out of 5 stars

Im currently taking Boneflex for 2 mos…

Im currently taking Boneflex for 2 mos . I feel some improvement but was hoping for more. Arthritis is the issue and Boneflex cannot help there---Nothing can--I understand. Your team service is great--Thank you.

25 September 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for sharing your experience. We’re glad to hear you’ve noticed some improvement after two months, and we really appreciate your kind words about our team. We hope you continue to see positive results with continued use.

Rated 5 out of 5 stars

I like it

For the few weeks that I've been using the product, I have noticed some improvements

20 August 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for sharing your experience! We’re glad to hear you’ve already noticed some improvements and hope you continue to see positive results.

Rated 5 out of 5 stars

Product that lives up to its claims

I had an incredible experience with this organization and its products. My first order had a couple issues…one phone call to customer support and my issue was resolved quickly and fairly. Tremendous customer support..!! Now for the products…didn’t know much about the products but the benefits sounded enticing. Received my order and started taking the supplement. Much to my satisfaction, the results have been amazing. My energy levels and all the goodness that comes with it were felt in a short period of time and over the extended period it’s still effective.
This company and their products are for real and the only thing left to do…is give them a try. You will never regret it

25 September 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thanks so much for sharing this. We’re really glad our team could sort things out quickly and that you’ve been feeling the benefits from the product. We truly appreciate your support and trust in us!

Rated 5 out of 5 stars

I have found this company very helpful

I have found this company very helpful. Unfortunately their product has no beneficial results for me but other people have reported good results, so obviously it's my elderly body that is past help! I received great assistance in cancelling my orders and am grateful for that. I wish this company good luck for the future.

25 September 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for your kind and thoughtful feedback. We’re sorry the product didn’t deliver the results you hoped for, but we’re glad our team could make the cancellation process easy for you. We truly appreciate your good wishes and support.

Rated 1 out of 5 stars

I never completed my order and was sent…

I never completed my order and was sent 3 bottles of beef liver pills that do not work!

25 August 2026
Unprompted review
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Reply from Lonvera

We’re sorry to hear about this experience. Please contact our support team with your order details so we can review what happened and assist you with the order.

Rated 1 out of 5 stars

I have repeatedly asked to be…

I have repeatedly asked to be unsubscribed as I was not aware of the automatic monthly payment but the payment continues to be taken

24 September 2026
Unprompted review
Lonvera logo

Reply from Lonvera

We’re sorry for the frustration caused. After checking your account, we can confirm that the subscription has been cancelled, the payment was refunded, and no further order was sent.

Rated 2 out of 5 stars

Delivery time

I have not seen any improvement and I'm take 3 capsules daily and to day, after breakfast I was totally nausea, had to take anti sickness medication.

Let's see how the next couple of day go!

23 September 2026
Unprompted review
Lonvera logo

Reply from Lonvera

We’re sorry to hear you experienced nausea. Please stop taking the product if the symptoms continue or worsen, and consult your healthcare provider before resuming use.

Your wellbeing is important to us, so please keep us updated on how you feel over the next few days.

Rated 4 out of 5 stars

Quality

It does make a difference!

1 September 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for sharing! We’re glad to hear you’re noticing a positive difference and appreciate your feedback.

Rated 5 out of 5 stars

This company has an absolutely…

This company has an absolutely fantastic customer relations dept. Nothing was too much trouble and they answered all my queries so promptly, even over the weekend. The pills we've ordered are for my husband (Bone Flex). He's only been taking them for 6 weeks and says he can't feel any difference, but he's back at playing Badminton and barely sits off court, which was miles better than before. I think you need 3 months to really tell.

19 September 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for your kind feedback. We’re glad to hear things are moving in a positive direction and truly appreciate you sharing your experience.

Rated 1 out of 5 stars

Enrolled in a subscription without my consent

I purchased Vital Bull Male Organ through Instagram on July 25, 2026, just to try the product once. As of September 22, I still have not received my order. To my surprise, I was also enrolled in a subscription program without my consent, and I was charged again almost USD 70. I tried to check and cancel the subscription on their website, but there is no clear option or link to view or manage it. This situation raises serious concerns about transparency and suggests bad-faith business practices. I would like the subscription to be cancelled immediately and a full refund for the unauthorized charge. I would also like an update and resolution regarding the original order that was never delivered.

25 July 2026
Unprompted review
Lonvera logo

Reply from Lonvera

We’re sorry for the experience and understand your concerns.

Please contact our support team with your order number or the email used for the purchase so we can review the September charge, arrange the appropriate refund, and investigate what happened with your original July 25 order.

We want to make sure this is fully resolved for you.

Rated 1 out of 5 stars

They have not helped and I need to…

They have not helped and I need to cancel the automatic order delivery. I no longer want the product.

Please advise how to cancel this.

Thankyou,

Ladonna Riggs

21 September 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Hi Ladonna,

Thank you for reaching out. We have cancelled your subscription, and no further automatic orders will be processed.

We’re sorry the product didn’t meet your expectations and appreciate you giving it a try.

Kind regards,
Customer Support Team

Rated 2 out of 5 stars

notgood

so far have noticed no appreciable change as was advertised

20 September 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for sharing your experience. We understand it can be disappointing not to notice the results you were hoping for. Results can vary from person to person and may take more time for some. We appreciate you giving the product a try.

Rated 1 out of 5 stars

This company sent an unexpected package…

This company sent an unexpected package and charged my credit card automatically.
I have been unsuccessful in trying to contact this company for a return label to return their merchandise.
They will not respond to emails and the service support line is disconnected.

20 July 2026
Unprompted review
Lonvera logo

Reply from Lonvera

We’re very sorry for the frustration this has caused. This is not the experience we want for our customers. We’d like to investigate the unexpected shipment and charge, and help arrange the return as quickly as possible.

Please provide your order details through our support channel so our team can locate your account and resolve this for you.

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