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Rated 1 out of 5 stars

This is my 2nd part of review. I guess after I pen down my first review, received email from customer service Wena C, informed me to stop sending emails to their support team. Since 30 Jan 202... See more

Rated 5 out of 5 stars

Beautiful bands that compliment Apple watches to perfection! Perfect fit! Stand up company that interacts with it's customers honorably! I have no reservations at all about referring Longvadon to ever... See more

Rated 5 out of 5 stars

Ordered and received the Black on Black stainless steel band for the Iwatch 4 stainless steel 44mm to match. Great quality and fit. So nice to actual receive what is advertised. Once figured out the... See more

Rated 5 out of 5 stars

Couldn't have been happier with my purchase for my quest of purchasing a elegant, sophisticated & stylish apple watch band. This is a premium band. The butterfly clasp works well. The leather is of gr... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

The most stylish watch bands in the world. Longvadon's Apple Watch bands will transform your watch into a luxury statement piece.


Contact info

3.2

Average

TrustScore 3 out of 5

240 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I love all my leather watch bands

I love all my leather watch bands. I’m never wanted an iwatch before since I thought I would miss the look of my traditional watch/jewlery. But this band brings it to another level. It’s beautiful, comfortable and easy to change when I want a be look! Great quality! Luv it!!!

13 July 2022
Unprompted review
Rated 5 out of 5 stars

So chic!

Love the design. Looks and feels great. So chic! Great customer service, too. Had a small issue and Sarah was so responsive and helpful. Kudos to a company with great customer service that stands behind its product.

26 June 2022
Unprompted review
Rated 5 out of 5 stars

Very friendly and helpful response by…

Very friendly and helpful response by e-mail!
I ordered bands and didn't see in the shipping-address the wrong country after paying by PayPal! After contact by e-mails the order could be stopped! - By waiting for a longer time the bands arrived me from Germany to my correct address in this high quality I expected! - So I ordered another three bands!
Every time again and absolut recommendation!

19 June 2022
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. I'm trying to exchange an item for a different color and after responding to my first email and requiring me to send a picture they have not responded even after several follw-up emails and Facebook direct messages. It has now been a week with no response.

19 June 2022
Unprompted review
Rated 5 out of 5 stars

I'm very happy with my Longvadon…

I'm very happy with my Longvadon watchband thank you. Perhaps I wish it was a little more shiny instead of the matt finish, but it's quite comfortable and stylish! A definite improvement on the standard silicone alternative. Lovely packaging too, which protected it from damage in the post, which I appreciated.

21 May 2022
Unprompted review
Rated 5 out of 5 stars

Excellent - highly recommend

I placed my order for the navy band with gold. It arrived exactly as and when expected. The band is absolutely beautiful! I know it is a little thing, but even the packaging was great - it made the entire purchase even more special.

2 April 2022
Unprompted review
Rated 5 out of 5 stars

I’m very happy

I’m very happy. My mahogany brown band has excellent quality, elegant and simple to use. The shipping was fast. It’s beautiful, I love to use it sooo much! Thank you!

22 March 2022
Unprompted review
Rated 5 out of 5 stars

Out of the box comfort

Out of the box comfort, with no need to break in! I went with the Blue Caiman with the black closure and have received multiple compliments daily. I love what you guys are doing.

You have a new fan,

DC

25 February 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional strap

Exceptional strap
This is the third strap I have bought, Blue, Black,Light Brown, they are fantastic quality very elegant, can’t wait to buy more when XL is back in stock.

14 February 2022
Unprompted review
Rated 5 out of 5 stars

I’m very happy with the quality of the…

I’m very happy with the quality of the product ,i ordered the black and the brown strap and both are of high quality and the products where shipped free of charge to France and arrived in time .
Quality has a price ,it is as simple as that .
Wim.

3 February 2022
Unprompted review
Rated 1 out of 5 stars

Expensive strap sold elsewhere much…

Expensive strap sold elsewhere much cheaper, plus, you pay for shipping but takes ages for delivery. There is also no communication from this company. There are much better and cheaper companies than Bakers bands. Won’t be using them again.

26 January 2022
Unprompted review
Longvadon logo

Reply from Longvadon

Hi Michael! Are you sure this review is for meant for us at Longvadon? Because you mention Baker bands in your review, our bands are not sold cheaper elsewhere and we also don't charge for shipping :) Let us know!

Rated 1 out of 5 stars

The same as the review before, order placed 7th January

I placed my order on 7th of January.
From that day I had to contact longvadon several times via instagram, Facebook, e-Mail. First I got a refund of 8€.
But I waited and waited. I asked again, got no answer, asked again - then they told me there are problems with the supplier.
Last week they said they will send a new package on 19th of January. No informations, I asked on 21st again for the new package.
Yesterday they said they will send a new one today (24th January). No informations again.

Please be careful to place an order with longvadon. It can take weeks.
And I don't know if I ever get that watch band, I'm so exhausted to ask like every single day!

24 January 2022
Unprompted review
Longvadon logo

Reply from Longvadon

Hello Mella, we apologize for the delays in getting back to you. As we have mentioned, we have a lot of requests coming in and we are doing our hardest to get back to all of you. I have also checked and it looks like you are already talking to Wena who's handling this issue. I also checked and it seems that the package we shipped first shipped out is already delivered last 1/28/2022 with your signature.

https://gls-group.eu/AT/de/paket-verfolgen?match=YUT5H0CR

Again, we apologize for the long wait and we hope liked the band :)

Rated 1 out of 5 stars

Order placed January 7, 2022

Order placed January, 7th. Ticket opened January 20th to ask where my order is going to be delivered. Still no answer.... Pay attention before buying here.

Finally order received after 1 month!!!

22 January 2022
Unprompted review
Longvadon logo

Reply from Longvadon

Hi Jeff! Thank you for letting us know about this and we apologize in behalf of the team. I would really love to help you with this and make sure that this is addressed and resolved. Would you mind sending us an email again and addressed to Wena in the subject line so I can see it immediately.

Rated 5 out of 5 stars

So chic and beautiful

So chic and beautiful
I love all 3 watch straps that I got. The quality is amazing and worth every penny. I alternate between the 3 colors that I got all the time. So chic and modern. Just Beautiful!!!!!
I would definitely order more colors in the future just to have as many options as I desire❤️

19 January 2022
Unprompted review
Rated 1 out of 5 stars

10 days after order placed I had to…

10 days after order placed I had to raise a ticket to ask where my order is only to find out that they have no stock on one strap then when asking replace it with one in stock I’m being told that no guarantee delivery in 2 weeks. So why advertise 5 - 10 days Uk delivery days… do not buy from here.

18 January 2022
Unprompted review
Longvadon logo

Reply from Longvadon

Hello Vic! I'm so sorry to hear that you weren't able to get your order because the item is out of stock.

We do set expectations of 5-10 business days to UK (estimated) given that there are no delays. However, we often mention the "no-guarantee" within that time frame if we happen to receive advises from the courier that there are delays which often times happen in some areas. This is the case with your order, that's why the support mentioned that just to set expectations but nevertheless, the shipment will go through no matter what.

We know that shipping during pandemic is quite bothersome to us and to you mostly and for that, we apologize. We can assure you that we are doing our best and will take ownership of all the issues. Please email us and let us know how we can turn this around for you.

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