We were really impressed by the friendly staff who provided detailed advice on vaccinations, including which ones we could ask the GP for at no cost. Also provided malaria advice and tablets. Very eas... See more
Company replied
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We were really impressed by the friendly staff who provided detailed advice on vaccinations, including which ones we could ask the GP for at no cost. Also provided malaria advice and tablets. Very eas... See more
Company replied
I've attended the clinic to get vaccines for my upcoming trip to South America with my girlfriend. We've been thoroughly walked through what shots we would need, if we go to malaria risk areas, che... See more
Company replied
Waterloo clinic: Free consultation genuinely felt like no strings attached advice. Nurse clearly knew what she was talking about (also from idle conversation with her found out she'd recently att... See more
Company replied
It was straightforward to book online and I found an appointment at short notice at the Liverpool Street clinic. When I arrived, I was seen promptly. The nurse, Linda, was very professional and cour... See more
Company replied
The team at London Travel Clinic provide a comprehensive range of travel vaccines, travel medicines and travel healthcare advice to travellers, groups, families and corporate clients. We are passionate about travel healthcare and pride ourselves on our deep, specialist knowledge and the quality of the care that we provide to each and every customer. With over 20 travel vaccination clinics across London and a range of appointments available, visit our website to find the best time and place for you. Please note: London Travel Clinic must adhere to strict customer confidentiality guidelines so in some instances we are unable to respond to comments posted on the Trustpilot platform.
18 Soho Square, W1D 3QL, London, United Kingdom
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Great service and very friendly staff. Winchester Travel clinic had an appointment for me just before my trip to New Zealand. I was worried about not getting my vaccines in time but the process was quick and easy to book. The staff were especially friendly and gave great advice on which vaccines to have

Reply from London Travel Clinic
" You can book vaccines online here, or, for more information, contact 020 8261 7548."
I then called the number and received 'you dialed an incorrect number'. Nope - their website references an incorrect number. Useless.
Went to the London Bridge branch several times over a few weeks to get vaccines for travel to south east Asia. Andrea was very friendly and knowledgable, answered all the questions I had and designed a good program of vaccines that fit around my work schedule. Will definitely use them again for any top ups
LTC Southampton Nurse Diana and receptionist Clare were both very helpful, friendly and efficient. All the vaccines I needed were in stock and administered within a week over three sessions starting straight away in the first consultation.
Easy to book with lots of appointments available. Everyone was friendly and the service was really efficient. After months of waiting and cancellations with the NHS, it took a 5 minute appointment to be fit to travel! Highly recommend London Travel Clinic for peace of mind when it comes to travel vaccinations.
Wonderful help, made it easy to understand clear and concise.Thank you Allister Halliday
Really friendly and helpful - able to book us in for our appointments and answered all questions
Couldnt fault the service
Alister was informative and helpful, and he was able to handle my concerns.
Booking with London Travel Clinic was efficient.
Alistair was very professional, seemed happy to chat and empathetic of my situation. He sorted out my booking quickly and easily. One of the best over the phone reps I’ve ever spoke to.
Alistair was very friendly, very helpful, got me my vaccine appointment very quickly. Would recommend
Alistair was great! Very helpful and understanding, thanks friend!
Alistair was extremely helpful and accommodating to me and made my experience quick and easy.
Hugely recommended
Alistair was very polite and helpful
He called me back twice when unable to get hold of me first time which was very kind
Booked my appointments easily and efficiently
Received all email confirmation promptly
Thank you
Great quick service, called the number to check with regards to vaccine availability at the local branch in Hitchin.
Alistair was really helpful and ensured I only needed the vaccines required (previously jabbed for others usually required for travel to India)
Also explained that their online booking system was having some problems so good to call and check.
Really polite and helpful person to speak to.
Helpful, responsive, thorough and polite - exactly what you're looking for
We have ordered the covid test and arrived 5 days late even we have ordered in advance.
There is no way you can contact with the customer services .
Keep emailing them and they are keep sending the same email.
We have sent the test and we meant to receive the result within 24 hrs and passed 3-4 days and still no result
Poor customer services .
Ordered PCR TEST a week before leaving. Didn't arrive until a week later after arriving home from my destination. Then on top of that sent it off never got the result. On top of that sent an urgent email for an update 10 days later saying.
Dear Customer,
Sincere apologies for the inconvenience and delayed response. Kindly let us know if you still have this issue unresolved.
Best,
CTC Customer Support
No resolution still no update. Don't waste your time. I'll have to wait another 10 days for a response.
I ordered a test a week ago for day 2 and I have had confirmation but no test. I am calling numbers and sending emails with no response at all. very frustrated as i should have completed a test yesterday. clearly a money making scheme
I’ve ordered my day 2 test with 1 week in advance, despite this my day 2 test arrived on the day 3. Badly packed and without proper instructions. I activated, did the test and posted on the same day. Today is day 5 and I haven’t received my results. There isn’t a way to get the results on their web page and if you email support you will only get confirmations your email was received but no one ever write back.
Proper scam.
They have just cancelled my appointment for tomorrow morning.
I fly out on Wednesday...
Thoroughly pissed off.
Gonna request a refund.... Wish me luck!
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