London Box Office logo
Visit website

London Box Office Reviews 

121
•
TrustScore 4.5 out of 5

4.6

Event Ticket Seller
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a truly great experience with this company. Many people consistently find the official website extremely user-friendly and simple to navigate when searching for available live events. Reviewers often point out that the online system works quickly and smoothly without causing any unnecessary complications. Some people also noted that it is very easy to view the detailed theatre seating layout and interactive floor plans. Customers genuinely appreciate the transparent pricing, great promotional offers, and clear details provided for various shows. Many visitors frequently express very high satisfaction with the overall smooth and reliable booking experience today.

What people talk about most

Booking process

People report positive experiences with booking process, highlighting a straightforward, efficient, and very... See more

User experience

Customers report a high level of satisfaction with the user experience. Reviewers frequently highlight that... See more

Website

Clients share positive opinions on website, highlighting the straightforward booking process and easy... See more

Price

Consumers find price to be a positive aspect, noting excellent price tickets and transparent pricing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to view seating and prices, so you can book what you can afford, any restriction is shown before you book. Email came through straight away with tickets attached and confirmation number. Really... See more

Rated 5 out of 5 stars

I've booked my tickets via London Box office and everything worked flawlessly. Tickets arrived immediately after the order via email and entry to the theatre worked immediately. Also the musical was g... See more

Rated 5 out of 5 stars

We only go to the theatre when we visit London at Christmas so always a worry on picking the correct seats. Excellent site so easy to work the floor plan to make sure I got a great seat but also o... See more

Rated 5 out of 5 stars

It was easy on the computer but could be easier on the phone however, I got what I wanted and without any fuss

Company details

  1. Event Ticket Seller

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(121)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fantastic website

Fantastic website! Very easy to navigate and use. Unbelievably my first ever London theatre show… and I’m 62 years old! Jesus Christ superstar with Sam Ryder - we cannot wait!!!😁😁

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Smooth

It was smooth, easy booking process. The user experience was well thought out, especially for a beginner user.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Having experienced a bereavement just…

Having experienced a bereavement just before we were due to attend the show the Customer team, especially Marika were brilliant in making the necessary amendments to our booking, very understanding and considerate to our needs.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient and easy booking system to use

London Box Office is a very efficient system to use for booking theatre tickets. They have great information about the view to expect from different seats which is very helpful when you are looking. I have just paid a great price through a sale they offered. I will use them in the future for all my bookings. Thank you for a great booking system.

27 February 2026
Unprompted review
Rated 3 out of 5 stars

Bit of a rip off!

I've just booked tickets for "To Kill a Mocking Bird" on this site. I was directed to this site from Wyndhams theatre. The cost on here is £109. However if I booked on my phone I am not directed to this site to purchase the tickets I can buy direct from Wyndhams Theatre at £90 for the same ticket! As I bought two I could have saved £38 by booking direct with the actual theatre. Lesson learnt!

22 February 2026
Unprompted review
Rated 5 out of 5 stars

So quick and easy

So quick and easy, prices and availability were the best we coukd find.
We will be using London Box Office for our first checks from now on, to find our theatre dreams.

31 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look