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London Box Office Reviews 

121
•
TrustScore 4.5 out of 5

4.6

Event Ticket Seller
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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a truly great experience with this company. Many people consistently find the official website extremely user-friendly and simple to navigate when searching for available live events. Reviewers often point out that the online system works quickly and smoothly without causing any unnecessary complications. Some people also noted that it is very easy to view the detailed theatre seating layout and interactive floor plans. Customers genuinely appreciate the transparent pricing, great promotional offers, and clear details provided for various shows. Many visitors frequently express very high satisfaction with the overall smooth and reliable booking experience today.

What people talk about most

Booking process

People report positive experiences with booking process, highlighting a straightforward, efficient, and very... See more

User experience

Customers report a high level of satisfaction with the user experience. Reviewers frequently highlight that... See more

Website

Clients share positive opinions on website, highlighting the straightforward booking process and easy... See more

Price

Consumers find price to be a positive aspect, noting excellent price tickets and transparent pricing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to view seating and prices, so you can book what you can afford, any restriction is shown before you book. Email came through straight away with tickets attached and confirmation number. Really... See more

Rated 5 out of 5 stars

I've booked my tickets via London Box office and everything worked flawlessly. Tickets arrived immediately after the order via email and entry to the theatre worked immediately. Also the musical was g... See more

Rated 5 out of 5 stars

We only go to the theatre when we visit London at Christmas so always a worry on picking the correct seats. Excellent site so easy to work the floor plan to make sure I got a great seat but also o... See more

Rated 5 out of 5 stars

It was easy on the computer but could be easier on the phone however, I got what I wanted and without any fuss

Company details

  1. Event Ticket Seller

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

121 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(121)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Simple to use

This is the first time I have used this system to book tickets. The system is simple to use but did freeze up at one stage and took some time to correct itself.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Easy to view seating and prices

Easy to view seating and prices, so you can book what you can afford, any restriction is shown before you book. Email came through straight away with tickets attached and confirmation number. Really pleased with how easy it was to book.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy Peasy

We only go to the theatre when we visit London at Christmas so always a worry on picking the correct seats.
Excellent site so easy to work the floor plan to make sure I got a great seat but also one that suited my disability needs too.
Booking was so easy and received confirmation before I had finished this review.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended to source theatre tickes.

Have used London Box Office (LBO) to book several theatre tickets. LBO has a huge range of shows and tickets to suit all budgets. I like that you can select tickets using the theatre layout so you can see where you will be seated for the price. Paying for the tickets is straight forward and the e-tickets arrive quickly once the payment is taken. Highly recommended to course theatre tickets.

5 June 2026
Unprompted review

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