As other reviews have stated it really is an excellent service . Next day delivery of return envelope then posted off which arrive at 7:00am next morning. Offer given within a few hours and money in m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I always get great service from this company, if you want service they are the best you will get. Their gold buying prices are one of the best, their silver buying prices are close to the top. Always... See more
I “shopped” around and went for Lois Bullion as I liked their full transparency on pricing & their calculator. I received substantially more from Lois than I had been offered by others. Offer and paym... See more
Company replied
Requested an envelope on Tuesday Aug 4th received it the following day 5th Aug . Placed my jewellery in and returned it the same day. Received an excellent offer today Thursday 6th at 12.33pm which I... See more
Company replied
Company details
- Gold and Silver Trading Company
- Coin Dealer
- Gold Dealer
- Investment Service
- Jewelry Buyer
- Scrap Metal Dealer
About Lois Bullion
Written by the company
Contact info
41 Frederick Street, Jewellery Quarter, B1 3HN, Birmingham, United Kingdom
- 0121 212 1715
- sales@lois-bullion.com
- lois-bullion.com
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Lois Bullion
Dear VC Saver,
Thank you for your five-star review. We are pleased to hear about the fair and prompt service you received.
We hope to hear from you again.
It was the speed from me contacting to…
It was the speed from me contacting to money in the Bank very impressive
3 August 2026
Reply from Lois Bullion
Dear Duncan,
Thank you for your five-star review. We are delighted to hear about the impressive and prompt service you received.
We hope to hear from you again.
Super quick at dealing with your…
Super quick at dealing with your quotation and pay excellent rates
1 August 2026
Reply from Lois Bullion
Dear Paul,
Thank you for your 5-star review. We're pleased to hear you're delighted with the promptness of the service you received and you're happy with our offer.
We hope to hear from you again soon!
Great service and fair pricing.
1 August 2026
Reply from Lois Bullion
Dear John,
Thank you for your five-star review. We are pleased to hear about the great and fair service you received.
We hope to hear from you again.
Simply the best prices in the UK !!
20 June 2026
Reply from Lois Bullion
Dear Padiham,
Thank you for your five-star review. We are delighted to hear that you were happy with the amount you received for your items.
We hope to hear from you again.
Great transaction
Extremely quick turnaround. Very happy with this company and have nothing but praise. Very responsive and secure , would definitely recommend 100%
29 July 2026
Unprompted review
Reply from Lois Bullion
Dear Mandy,
Thank you for your five-star review. We are thrilled to hear you were happy with the prompt service you received, and we greatly appreciate the recommendation.
We hope to hear from you again.
An excellent company to deal with.
An excellent company to deal with.
My second dealing with this company.
Posted the 30th of July, money in my bank on the 31st.
31 July 2026
Reply from Lois Bullion
Dear Carole,
Thank you for your five-star review. We are pleased to hear that you are happy with the excellent level of service you receive when using our services.
We hope to hear from you again.
Excellent service ,good price received
31 July 2026
Reply from Lois Bullion
Dear Ettore,
Thank you for your five-star review. We are delighted to hear about the excellent service you received.
We hope to hear from you again.
Very pleased with my purchase and fast…
Very pleased with my purchase and fast delivery. Highly recommend
31 July 2026
Reply from Lois Bullion
Dear Michael,
Thank you for your five-star review. We are thrilled to hear that you are happy with your service and the prompt delivery. We greatly appreciate the recommendation.
We hope to hear from you again.
Money paid when anticipated
Money paid when anticipated. Quick response re how much offered and also easy packaging supplied to send items
31 July 2026
Reply from Lois Bullion
Dear Lynne,
Thank you for your review. We are pleased to hear about the prompt service you received.
We hope to hear from you again.
Reply from Lois Bullion
Dear Naseem,
Thank you for your five-star review. We are pleased to hear that you were happy with the price offered for your items and the prompt payment.
We hope to hear from you again.
Brilliant service
So quick & easy, I put in online what I had, it gave me an estimated price, applied for my envelope Wednesday, got envelope on Thursday and sent it Thursday afternoon, I got offered the estimate on friday morning and it was in my bank account a few hours later. I will never sell my jewellery to a local Jewellers or pawn shop again!
31 July 2026
Reply from Lois Bullion
Dear Julie,
Thank you for your five-star review. We are delighted to hear about the brilliant, easy, and prompt service you received.
We hope to hear from you again.
This company are so easy to use ..super…
This company are so easy to use ..super quick and trustworthy
31 July 2026
Reply from Lois Bullion
Dear Chris,
Thank you for your five-star review. We are thrilled to hear about the easy, trustworthy, and prompt service you received.
We hope to hear from you again.
Ordered free bag
Ordered free bag, came the next day. Listed all my items, sent them off. Next day i received my offer which i accepted and money was in my account that day. Excellent service
31 July 2026
Reply from Lois Bullion
Dear Tracey,
Thank you for your five-star review. We are pleased to hear about the excellent and prompt service you received.
We hope to hear from you again.
Reply from Lois Bullion
Dear Sara,
Thank you for your five-star review. We are delighted to hear about the fair and prompt service you received.
We hope to hear from you again.
fast response very good service highly…
fast response very good service highly recommend
30 July 2026
Reply from Lois Bullion
Dear Lesley,
Thank you for your five-star review. We are pleased to hear about the very good and prompt service you received, and we greatly appreciate the recommendation.
We hope to hear from you again.
Super efficient service from LB with…
Super efficient service from LB with the quote for my silver scrap emailed to me promptly upon receipt.
The detailed weight and purities break down of the posted pieces was very helpful as it turned out that one piece of jewellery wasn’t silver.
I accepted the quote for the remaining lot and had cash transferred to my account within minutes.
Thank you LB!
30 July 2026
Reply from Lois Bullion
Dear Danuta,
Thank you for your five-star review. We are delighted to hear about the efficient and prompt service you received.
We hope to hear from you again.
Quick and easy process
Quick and easy process, really fair.offer.for.my.gold. excellent service,.company and staff. Would definitely recommend Lois Bullion to anyone who wants a hassle free experience and be treated fairly. ⭐⭐⭐⭐⭐👍 Thank you again
30 July 2026
Reply from Lois Bullion
Dear David,
Thank you for your five-star review. We are thrilled to hear about the easy, fair, excellent, and prompt service you received, and we greatly appreciate the recommendation.
We hope to hear from you again.
Just excellent
I was recommended to Lois Bullion by a good friend, the postage pack I ordered arrived quickly and the whole process of packing items and delivery is simple and straight forward, less than 24 hours after taking my parcel to the post office I received a text and email with my quote which was a lot more than I expected, I accepted the quote and the money was in my account the same day, I would definetly recommend Lois Bullion to anyone wishing to sell there scrap gold and silver etc, thank you 😊
31 July 2026
Unprompted review
Reply from Lois Bullion
Dear Vanessa,
Thank you for your five-star review. We are pleased to hear you were happy with the straightforward and prompt service you received, and we greatly appreciate the recommendation.
We hope to hear from you again.
Have to say !! Great experience
Have to say !!
What an easy process
Sent for postage envelope ,
sent items on a Friday
Offer through email Monday accepted
Payed same day
Great company
Cheers
27 July 2026
Unprompted review
Reply from Lois Bullion
Dear Jonathan,
Thank you for your five-star review. We are thrilled to hear about the easy, great, and prompt service you received.
We hope to hear from you again.
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