Logomines Reviews 3

A great source of talent. I've moved over a majority of my design work because of the diversity in design the company has to offer. My lead contact Lester is unbelievable in managing my array of projects.

Not sure where to start with this one. First of all, any review awarding these guys 1 star is justified and I would highly recommend that you go elsewhere if you are looking for a logo, business card, web solution.

A couple of the reviews have referred to Logonado as being fraudsters. This has been my strong impression for the following reasons:
1. Logonado - Logomines -British Logos - who knows at any one time which company you are dealing with. Email extensions change constantly.
2. The 100% Money Back Guarantee is a scam.
After several months of trying my best to accommodate this company's ineptitude (details to follow), I threw in the towel and asked for my money back. Only to be referred to T&C's on the website which stated that a refund could only be requested within 48 hours of the first draft product being received.
3. Several different email extensions used in our time trying to get the service delivered. Frequently very difficult to get a reply.
4. Requested vector files of our Business cards for several weeks - were given every excuse under the sun - illness, company name change, files lost, change of designer. Still don't have them.
4. After several weeks of no response from the Project Manager and finding that the phone number provided was no longer operational, we did some digging to find that the same number was now being used by British Logos. Got them chatting on Instant Messenger and then when they called us, explained our situation. Apparently the guy dealing with us had been moved to another department. Must have been about 2 months prior to that conversation and they never had any intention of advising us or completing their scope of work. I was then promised the earth to address my concerns. Got nothing.
5. Some of the reviews mention bullying tactics - these guys offer you what seems like a great package and then are more interested in selling you upgrades and add-ons then actually delivering what you have already paid for. They will call you night and day to harass you into giving them more money and even try the - you are affecting my commission line.

The actual experience has been harrowing. I'll keep it simple:
1. Multiple changes requested - only seem capable of 1 change per revision. Difficult for logo/business card design, nightmare for website.
2. Native files were not given for Business Cards despite requesting these multiple times. They wanted me to order the business cards from them. Had to pay an additional £50 to get the Vector file for the Logo.
3. Request to provide Business stationary/Social Media platform designs, the templates for 4 of the 5 pages of the website ignored.
4. Eventually created a full mock up/design of website using Excel myself. 5 Tabs for 5 Pages, 3 weeks later no response. This is when we asked for a refund.
5. Of course none of the web-hosting, no landing page, no Search Engine submission.

Thoroughly appalling and I will be reporting these guys to the National Cyber Crime Agency and the Ombudsman.

I got my fitness and gym service logo designed from them. They are Best Logo Designers & Best value for my money.