Loftplan Reviews 386

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and skill, highlighting the exceptional service received from initial consultations to project completion. People are particularly impressed with the high quality of work, the smooth user experience, and the competitive pricing, noting that the agreed-upon budget and timelines were generally met. However, some customers mentioned that projects occasionally took longer than initially quoted. A few other people also felt that while the company adheres to high standards, this rigidity sometimes led to solutions that were more expensive than they could have been if there had been more flexibility in adapting to specific client requests.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Service

Reviewers consistently express high satisfaction with the service provided. Customers highlight the smooth,... See more

Quality

Customers consistently express high satisfaction with the quality of work. Many reviewers highlight the... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Price

Consumers find price to be positive. Many reviewers highlight that quotes were competitive and the final... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love our new loft conversion, would highly recommend loft plan if your thinking of doing this to your home. From initial chats with Nic, to starting the work with the site supervisor Bob ev... See more

Rated 5 out of 5 stars

We recently had our loft converted into bedroom, bathroom and little office space with LOFTPLAN. They did an amazing job on our loft conversion from the initial consultation to the final walk through.... See more

Rated 5 out of 5 stars

Great service from the beginning to the end. The initial contact and first meeting with loftplan was very professional. They were able to talk through all of the options with our loft conversion. Th... See more

Rated 5 out of 5 stars

8 years ago we took the plunge and asked Loftplan to convert our loft into a double bedroom with en suite. They did an amazing job and we loved it so much that we recently employed them again to add a... See more


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4.9

Excellent

TrustScore 5 out of 5

386 reviews

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Rated 5 out of 5 stars

We are delighted with the work carried…

We are delighted with the work carried out by Loftplan. From start to finish the team were punctual, neat and tidy, and always very polite too. We were kept informed of each stage of the job. We were glad that we chose Loftplan and highly recommend their services. Special mention must go to John and Chris, Mike, Taylor , Jordan, Elliott and Riley. Plasterers were great too. Then we had 2nd fix Mark and the job could not have been better organised than what it was thanks to Warren. The electricians Ron and Graham did a great job as did the plumbers Gerry, Colin, Boris and Mr Ed. Great team effort everyone. You can be very proud of a job well done. Also not forgetting Allan and Kyle too

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Happy customers, would recommend to a friend

We were very happy with Loft Plan and would recommended them to a friend.

From start to finish the whole process was very smooth, the works went over the Christmas Period so there was a little pause in the works but this was understandable and Loft Plan made sure that they finished at the end of a stage so everything was left tidy while Christmas occurred.

There was a little delay getting back to it after Christmas as the stairs weren't quite ready, but once they were ready all the next stages happened quickly and efficiently.

Bob was great, made sure everything was done efficiently and kept all the different teams on target.

We are extremely happy with our loft conversion and cant to start using it.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Loftplan!

We have just had our loft conversion completed through Loftplan and we are very happy with the outcome. As a family, we desperately needed more space and were left with the dilemma - move or improve. We chose to improve and we don't regret that decision one bit.
From start to finish, in what was a large project to us as a family, the process was made easy. From the initial consultation with Nic, we were guided through the project and kept well informed by Nicola. We’d like to thank all the team for all your hard work, the outcome with an additional two bedrooms and en-suite has made a huge difference to all of us. More space, bedrooms, storage, everything we needed.
Big thanks to Warren for managing the project, Josh & Riley for all their hard work in the build (amazing job), Shaun who was brilliant, Richie (stairs), Ron & Graham (electricians), the plumbers, Craig and Gary (roofers), the scaffolders…….. a great team!
We wouldn’t hesitate in recommending Loftplan to others. A great company to deal with.

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Delighted with the decision to use LoftPlan for our loft conversion, from start to finish the process was handled with professionalism, attention to detail, and excellent customer service.

LoftPlan managed every aspect of the project, from planning to the final build. They arranged the architect and recommended a brilliant planning company, who were invaluable when unforeseen issues with local planning arose. They also coordinated building control sign-off making this process seamless and stress-free.
One of the standout aspects was having a constant point of contact available in the office (Nicola). Her efficient, friendly, and diplomatic approach made all the difference. She was consistently just fantastic, always ready to provide reassurance and guidance, which was invaluable during such a significant project.

The build itself went exceptionally well. Every tradesperson who came to our home was polite, respectful, and kept the home tidy. The scaffolders were particularly impressive, handling neighbour queries politely and proactively. Despite numerous obstacles like a heatwave, nervous dogs, and tricky access, all the builders and labourers worked tirelessly and with good humour.

The internal fitters, plumbers, and electricians all worked to our specifications, adapting to the challenging internal layout we have (hello Victorian death stairs). Special mention goes to Mike, whose skill and craftsmanship in fitting the new staircase and bannisters was exceptional. The roofers also deserve recognition for their incredible effort in completing the slate tiling of multiple pitched dormers beautifully during a heatwave, all while meeting the deadline.

While a few issues naturally arose—eg a roof leak during an unexpected rainstorm and an incorrect trim fitted by mistake—these were promptly addressed and resolved without any fuss. Having Bob as the site manager was a great comfort, as he was always available to discuss fittings and ensure everything ran smoothly.

Even arranging the initial quote was straightforward and stress-free compared to others. If we ever moved and needed another loft conversion, I would choose LoftPlan again without hesitation.
I admit I underestimated the stress of living through months of building work at home slightly but their hard-working team, great organisation, and exceptional customer service with good humour made the experience a pleasure. Highly recommend!

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Loftplan has done a fantastic job…

Loftplan has done a fantastic job converting our loft into a stunning master bedroom with an en-suite. From day one, their team has been professional, courteous, and incredibly helpful. We are absolutely delighted with the results and would highly recommend Loftplan to anyone considering a loft conversion.

17 December 2024
Rated 5 out of 5 stars

We are so happy with our new loft…

We are so happy with our new loft extension!

Loftplan have been great from start to finish! They were able to make a start so quickly and the whole team have been friendly, professional and Bob kept up us informed on the progress throughout and was always available if we needed to speak to him!

We would recommend Loftplan to anyone looking for a company to complete their loft extension, they have been fantastic!

Thank you!

21 December 2024
Unprompted review
Rated 5 out of 5 stars

We couldn’t be more thrilled with the…

We couldn’t be more thrilled with the loft conversion Loftplan completed for us! From start to finish, the entire team exceeded our expectations, and we are so happy with the final result.
A huge thank you to Dan and Bill who were incredible during the first fix phase. They were professional, efficient, and paid attention to every detail, ensuring everything was set up perfectly. Shaun, who handled the second fix, did an amazing job bringing everything together – his craftsmanship and precision were second to none.
Warren, who supervised the whole process, was outstanding. His communication was clear, and he kept us updated throughout the entire project. It was clear that he cared about the quality of the work and the success of the project, and we really appreciated his oversight.
The whole team was friendly, respectful, and a pleasure to have around. They made the whole process seamless and stress-free. We highly recommend Loftplan for anyone considering a loft conversion – their professionalism, skill, and dedication to customer satisfaction are unmatched.
Thank you, Loftplan, for transforming our space!

20 December 2024
Rated 5 out of 5 stars

Great service and excellent job from…

Great service and excellent job from Loftplan team for converting our loft to fantastic bedroom!
Loftplan has been excellent throughout the entire building processing; Good communication from office manager (Nicola), on site supervisor (Warren) and
friendly and skilled builders (Martin, Mike, Jad etc). For anyone are looking for a loft conversion company, I highly recommend Loftplan for good quality and keep on budget.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend

We initially contacted Loftplan in April of this year and by early June they were on sight and had started. They finished in September and we couldn’t be happier with our loft conversion. Jim and Brad were the first team on site and did a fantastic job of building the dormer frame at the back of the house. It was amazing how quickly they worked to get the frame up, and the new flat roof on, making sure it was very quickly watertight.

We then worked with our project manager Bob to decide exactly how we wanted the space divided. It was really great to do this once we were actually stood in the space, as before we found it hard to visualise. This way of working allowed us the freedom to adapt the initial plans, enabling us to divide the space into two bedrooms, one with an ensuite bathroom.

All the different teams, doing the various stages of work were, polite, friendly and clearly very knowledgeable in their craft. Shaun was our end carpenter and he did a particularly good job of our oak banisters from the ground floor, all the way to the loft.

The way you pay for the work is good too. Each area of work is divided up, so you pay different amounts for different stages of the project. It meant that at each stage, we could see where our money was going, and never felt we had paid ahead too far and not had anything to show for it.

Once we moved in to the new space and started using it, we spotted a couple of small snagging things and Loftplan were quick to return and rectify those for us. We’ve ended up with exactly the space we wanted and would recommend Loftplan if you are looking to have a loft conversion.

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Very happy

We chose Loft Plan for our loft conversion because they offered a complete start-to-finish service, covering everything from design through to the finishing touches, which allowed us to avoid the hassle of coordinating multiple contractors. We only needed to arrange a tiler for the bathroom and supply our chosen bathroom fittings, as Loft Plan handled all other aspects.

Throughout the project, all the tradesmen from Loft Plan were polite and professional, from the initial scaffolders to the carpenter handling the final details. We experienced minimal disruption to our daily life and were able to continue living in the house while work was underway. The structural work was accessed from the scaffolding initially, with only minimal intrusion into our living space when it was time to install the stairs. Even after the work moved into the house, we managed to maintain our normal routine with little disturbance.

Having Bob, our dedicated project supervisor, made the process much easier. He was responsive to our design choices, and the team worked hard to bring our vision to life.

Overall, I would recommend Loft Plan for anyone considering a loft conversion, especially if you want to continue living in your home during the project and prefer not to manage the project yourself.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service on a Complex Project

We had quite a complex requirement as we needed an old loft conversion stripped out and replaced with a new one, and it is a very large space. We got a few quotes but we liked Loftplan's design and their 'can do' attitude.

When we agreed on the contract they got started immediately and handled all of the planning. Work started as soon as the consent came through. The first fix team of Leigh and Jordan were lovely, they were very conscientious and always happy to help and advise. It's a bit stressful having work done, quite noisy and messy, but they did their best to make it as smooth as possible. The second fix carpenter Mike did an amazing job, he is a real craftsman.

We had one or two issues, mostly with the roof, but they were sorted out in the end. The result is fantastic, we are very pleased with our new space. In fact, I couldn't be happier with it.

The whole experience was relatively painless considering the large scope of the work, and so I would wholeheartedly recommend Loftplan to anyone thinking of getting a loft conversion.

28 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic, thank you!!

Fantastic end result, couldn’t be happier, right from the project planning stage to completion we found all Loftplan staff from on-site and in the office all went above & beyond to achieve what we needed from our new space, we found all LoftPlan staff to be polite, informative and very friendly, was a nice experience actually, highly recommended.

29 July 2024
Unprompted review
Rated 5 out of 5 stars

Loftplan provided a first class service…

Loftplan provided a first class service throughout our loft conversion. They were very helpful right from initial inquiry through to the final completion; professional, flexible and deliver on time and on budget. I would highly recommend them.

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Friendly team and well deleived project

We were impressed with how quickly Loftplan could start on our loft conversion. The project was completed in a timely fashion (ahead of schedule) and the team onsite were always very friendly and polite. Would recommend. GH

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Reliable and Trustworthy

It was the reviews that helped me make the decision on using Loftplan and having gone through the process myself I can say I am extremely pleased with the process and outcome and would definitely recommend them for your loft conversion.

They are a reliable and trusted company who’s expertise in Loft development is clear to see.

Both Dean and Dave who worked on the dormer and carried out the bulk of the work were polite and considerate and always available for any questions. Their professionalism, expertise, and a genuine commitment to delivering high-quality work was evident. If you get them you’ll be extremely fortunate.

As the build progressed different teams were mobilised and the experience continued, from Kevin’s plastering team who worked tirelessly with such speed and perfection, through to Jake and his team with the electrics who was always responsive and went above and beyond. I also have to give a special mention to Mark who did all the second fix and again very skilled and experienced and did a sublime job. Nicola at the office was always to hand to help resolve any queries and was a delight to deal with, always organised with a quick turnaround.

Of course, every build has its ups and down and this is where Bob who oversaw the build from start to finish was always to hand and over the period of time we built up a great relationship. He has a wealth of building experience and always available and had a pragmatic approach to resolving things which in the end was a huge relief.

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Build and Service from Loftplan.

Great service from the Loftplan team and a excellent job done !
Really friendly and skilled builders and good communication from the office with Nicola who was always helpful and on hand to answer any queries that we had.
If you are looking for a company to build a quality Loft Conversion and to keep on budget, then I can highly recommend Loftplan.

12 May 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company for loft conversion

We recently had Loftplan complete a loft conversion project for our new-build home, and the result is fantastic. They created two spacious bedrooms and a bathroom that have completely transformed our space. From the start, Alan from the sales team and the on-site workers, particularly Dean and Dave, were friendly, helpful, and patient, adapting the design to meet our specific needs.

One of the standout aspects of the project was their flexibility. We went through numerous design revisions, even during construction, and Loftplan was always accommodating, incorporating our latest ideas without hesitation. They truly worked with us to bring our vision to life.

A particular challenge we faced was incorporating an in-roof solar panel system on the side where we wanted to add Velux windows. Despite not being solar panel experts, the Loftplan team worked closely with our PV contractor to come up with a beautiful solution—two stunning Velux windows perfectly integrated with the surrounding panels.

Although the on-site work was planned for three months (Sep-Dec 2023), it extended into mid-February 2024 due to various factors. Thankfully, this is something we knew could happen in this industry. Throughout the project, Loftplan kept us well-informed at each stage, so we were never left in the dark or overly concerned.

Overall, Loftplan did a great job, and we’re very pleased with the outcome!

31 March 2024
Unprompted review
Rated 5 out of 5 stars

Very happy

Would definitely recommend Loftplan. Our loft was completed spring 2024. Excellent standard of work, all staff were polite and friendly, communication was very good. We had a delay mid-build due to the availability of our gas engineer doing necessary work with our boiler and tank, Loftplan were completely flexible in pausing work around this and then had a team back on the job as soon as we were ready to progress again. Flagged a couple of niggles after the build was finished, they had people round straight away to sort them. Would work with Loftplan again for sure.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Loftplan came up trumps again!

We had a Loftplan conversion in 2004 which made such a difference to our living space.
We needed to enhance what we already had, making use of the changes to planning rules, to enhance the space - and Loftplan came up trumps with a brilliant plan. The workmanship and friendliness of all of their team made it an easy and painless process.

30 July 2024
Unprompted review

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