We have used Lockertek for a number of years to supply lockers and changing room benches for our school projects. Whilst helping to unload our recent delivery our site team damaged a couple of bench... See more
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I've placed several orders with Lockertek now, they're very helpful when you don't quite know what you need, and supply is prompt. Excellent all-round service. They go the extra mile on even the small... See more
Company replied
I asked this company many questions regarding extra information about the technical side of my purchase and they answered every one within the day and if honest the bulk of questions within an hour.... See more
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Company details
Written by the company
The leading supplier of lockers and locker parts in the UK. We provide a huge range of lockers for all sectors, including schools, leisure and the workplace. We stock replacement locker parts for every locker brand in the UK, and most are despatched the same day from our Snetterton distribution centre. We also stock the largest range of new lockers in the UK, from most major brands, giving you more choice than anywhere else. Other services include, locker installation, locker servicing, locker hire, locker site surveys, locker removal, and locker room deep cleans. When it comes to your lockers, no-one offers more, and that's the Lockertek promise. If you offer lockers to your staff, students or visitors, then we are the essential resource for saving you time and money. Whether you operate one site or one hundred, we can work with you to ensure that each site has fully functional locker rooms at all times.
Contact info
Unit 1F Snetterton Park, NR16 2JU, Norwich, United Kingdom
- 01953718221
- sales@lockertek.co.uk
- lockertek.co.uk
4.8
Excellent
236 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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great service but packing was damaged…
great service but packing was damaged and due to this one key was broken, need to have sturdier packing for heavy, sharp metal objects.
6 January 2023
Reply from Lockertek
Good Afternoon Rob,
Thank you for your review, and I'm glad to hear that you think our service is great! Sorry to hear that there was an issue with your delivery - I have fed this back to our warehouse team and I have just popped you an email so that we can get a replacement arranged for you :-)
Nicola - Sales Office Manager
Reply from Lockertek
Hi Brian,
Thank you for the 5* star review and I'm glad to hear that everything was straightforward with your order & delivery.
Kayleigh - Digital Marketing & eCommerce Executive
Reply from Lockertek
Hi Mak,
Thank you for the 5* star review. I am glad that your order was simple to place and that it arrived quickly for you.
Kayleigh - Digital Marketing & eCommerce Executive
Excellent service
Excellent service. Helped me find the correct post box lock and saved me cost on extra key. Thanks !
12 December 2022
Reply from Lockertek
Hi Paul,
Thank you for the 5* review. I am happy to hear that our service was excellent and that we were able to help you out!
Kayleigh - Digital Marketing & eCommerce Executive
Brilliant service
Brilliant service, great product for the best price and delivered promptly, highly reccomend.
2 December 2022
Fantastic!
Very prompt response and service. Managed to source and competitively price a product.
Nicola was very helpful and kept me updated along the way.
Would highly recommend!!
1 December 2022
Can’t fault the service
Friendly and helpful customer service and my order arrived in good time, even considering the current royal mail strikes. Will definitely use Lockertek again and would recommend to others.
24 November 2022
Reply from Lockertek
Hi Charlie,
Thank you for your 5* review, glad that we were able to help!
Nicola - Sales Office Manager
Disgusting company
Disgusting company. Silly customer service. They will charge you awful money for postage but you will never receive it on time. Stay away.
24 November 2022
Unprompted review
Reply from Lockertek
Hi Lukasz,
Thank you for your review, sorry to hear that you think that I'm "silly", and "pitiful" as you called me in your very kind emails. As explained in my emails and on our website, due to Royal Mail strikes which have been ongoing for the last few months, if you select Royal Mail postage at checkout then unfortunately there is the chance of slight delays with this at the moment, and if you require items by a certain date then we would advise opting for DPD delivery. I'm very sorry that because we would not offer a refund on your delivery costs, you have decided to leave negative reviews as threatened, however as mentioned this is something that is unfortunately out of our control, and we do advise of this clearly on every page of the website to allow customers to make an informed decision.
Kind Regards,
Nicola - Sales Office Manager
Too Class Service
Ordered a lock as a replacement for the one in my works locker and it was ideal. Exactly like the one I was replacing. Reasonable price although delivery stung a bit, although now that I think about it I probably shouldn't have went for next day delivery so my bad🤷
20 October 2022
Reply from Lockertek
Hi William,
Thank you for your review, and I'm so pleased that you are happy with the lock and the service - it's what we pride ourselves on! :-) With the delivery, at the checkout there are two options; standard Royal Mail which is the cheaper and then also DPD next day which is £8.95 and the option which you went for - apologies if you didn't realise that you had the option to choose, I shall ask our web team to take a look and see if there is any way to make this clearer.
Thank you again!
Nicola - Sales Office Manager
Fast delivery, bad packaging
Fast delivery
The packaging needs to be upgraded or more care given. My parcel was not sealed inside the DPD plastic bag, therefore the contents went everywhere. Two tears in the DPD bag meant that some of my order could have easily gone missing. Fortunately this did not happen and my order was complete.
8 September 2022
Reply from Lockertek
Good Afternoon Paul,
Thank you very much for your review, and I'm pleased that your order arrived promptly, however must apologise that this was not in good condition and as such has tainted your experience. Usually, loose items are sealed inside either a box or a padded jiffy bag which is reinforced with tape (and if it is a breakable item it will also be wrapped in bubble wrap), and then this is placed inside the DPD bag. Apologies that this was not the case with your order and I can assure you that this is not the norm, and I've fed this back to the packing team to ensure this does not occur again.
Kind Regards,
Nicola - Sales Office Manager
Excellent service and good products
17 August 2022
Great easy to use service
Great easy to use service. Easy to order the correct lock for the correct locker
23 August 2022
Helpful and Fast Delivery
Had an issue ordering online but Customer Services were extremely helpful and assisted in processing the order. Delivery was also very fast so would definitely recommend this company.
22 August 2022
Outstanding service from Lockertek
Outstanding service from Lockertek . Ordering is easy on the website and their prices are very competitive . I ordered some keys and a completely new lock for some of our lockers and the order arrived the next day ! I would recommend Lockertek to anyone looking for anything locker related .Thanks .
5 August 2022
old lockers
had some old lockers that had no keys ,ordered replacment locks though lockertek, friendly staff on the phone , quick and prompt delivery , these were a great fit for our lockers , thanks.
5 August 2022
Great Website
Very easy to deal with - easy understandable website - had exactly what I needed at a great price.
27 July 2022
Faster delivery than expected
Faster delivery than expected. Most importantly, the quality exceeded expectations. Both important in a very crowded market.
19 July 2022
Lost Locker Key
Having lost my locker key at work, I found this service very convenient and quick.
6 July 2022
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