We have used Lockertek for a number of years to supply lockers and changing room benches for our school projects. Whilst helping to unload our recent delivery our site team damaged a couple of bench... See more
Company replied
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Certainly! Please provide the review you'd like me to rephrase, and I'll be happy to assist.
I've placed several orders with Lockertek now, they're very helpful when you don't quite know what you need, and supply is prompt. Excellent all-round service. They go the extra mile on even the small... See more
Company replied
I asked this company many questions regarding extra information about the technical side of my purchase and they answered every one within the day and if honest the bulk of questions within an hour.... See more
Company replied
Company details
Written by the company
The leading supplier of lockers and locker parts in the UK. We provide a huge range of lockers for all sectors, including schools, leisure and the workplace. We stock replacement locker parts for every locker brand in the UK, and most are despatched the same day from our Snetterton distribution centre. We also stock the largest range of new lockers in the UK, from most major brands, giving you more choice than anywhere else. Other services include, locker installation, locker servicing, locker hire, locker site surveys, locker removal, and locker room deep cleans. When it comes to your lockers, no-one offers more, and that's the Lockertek promise. If you offer lockers to your staff, students or visitors, then we are the essential resource for saving you time and money. Whether you operate one site or one hundred, we can work with you to ensure that each site has fully functional locker rooms at all times.
Contact info
Unit 1F Snetterton Park, NR16 2JU, Norwich, United Kingdom
- 01953718221
- sales@lockertek.co.uk
- lockertek.co.uk
4.8
Excellent
236 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Certainly
Certainly! Please provide the review you'd like me to rephrase, and I'll be happy to assist.
20 November 2025
Unprompted review
correct master keys
This site is absolutely brilliant, helpful, courteous professional sorted the correct master keys required Lockertek is very security conscious did all the right checks in my opinion they are the Muttz Nuttz thank you very much.
24 October 2025
Unprompted review
Reply from Lockertek
Thank you for your glowing review! We are pleased to hear that you found our service helpful and professional, and that we could get the right master keys sorted for you.
Casey - Customer Relations
Reply from Lockertek
Hi Bernadette,
I am glad to hear you had a good experience ordering from us, we hope to be able to assist you again in the future.
Casey - Customer Relations
The service given to me was exceptional…
The service given to me was exceptional from start to finish. Professional and so helpful. This was my first time using this company and would not hesitate to use again. Many thanks.
6 June 2025
Reply from Lockertek
Hi Jean,
We are glad to hear you found our service "exceptional". Thank you for taking the time to write such a positive review.
Casey - Customer Relations
Very helpful
Online chat helped me pick the correct stuff, customer support is very friendly and helpful, delivery arrived next morning.
28 March 2025
Reply from Lockertek
Hi Ardrit,
Thank you for taking the time to leave us a review. We are glad to hear you were happy with the service we provided.
Casey - Customer Relations
Reply from Lockertek
Thank you for your very positive review!
Casey - Customer Relations
Reply from Lockertek
Hi,
Thank you for your glowing review!
Casey - Customer Relations
Amazing service & delivery
Amazing service & delivery - ordered on 16/1/25 PM & delivered next day to Aberdeen
17 January 2025
Reply from Lockertek
Hi,
Thank you for your 5* review, we are happy to hear you were pleased with our service!
Casey - Customer Relations
Nichola and staff always a+
9 December 2024
Reply from Lockertek
Hi,
Thank you for your 5* review. I will be sure to make Nicola and the team aware of your positive feedback.
Casey - Customer Relations
exceptional customer service and care
the customer service and help was invaluable, speedy and constant despite being busy.
They answered all my questions and advised me in a way that enabled me to order correct items that were exactly what I needed as identical item was no longer available and in Locksmith land this is always a challenge!!
they made my job extremely easy and they did it so quickly it was fantastic and I cannot stress how helpful this is when I am very busy as a locksmith and on-site security.
Literally lightning speed and when they were so busy, they needed to get back to me, they did either the same day or the next day or even the same day and the next day. I'm so delighted with the service and the products.
25 October 2024
Unprompted review
Reply from Lockertek
Hi John,
Thank you, we appreciate you taking the time to write such a glowing review. At Lockertek we pride ourselves on customer service so we are glad to hear you found our service "exceptional".
Casey - Customer Relations
Reply from Lockertek
Hi,
Thank you for your 5* review.
Casey - Customer Relations
easy purchase and speedy delivery
29 July 2024
Reply from Lockertek
Hi Paul,
Thank you for taking the time to leave us a review. We are glad to hear you were happy with the service we provided.
Casey - Customer Relations
The pins I ordered bent on first use…
The pins I ordered bent on first use wouldn't even penetrate joggers material pockets.
24 June 2024
Reply from Lockertek
Good Afternoon Matt,
Thank you for your review, and apologies to hear that you've had an issue with the pins ordered.
I have sent you over an email to try and get this resolved for you :)
Nicola - Sales Office Manager
Speed with purchase and delivery
Speed with purchase and delivery, Website easy to use, as a company we will be using you in the future
24 June 2024
Reply from Lockertek
Hi Michael,
Thank you for your glowing review and we look forward to helping you again in the future.
Casey - Customer Relations
Reply from Lockertek
Hi Caren,
Thank you for your positive review!
Casey - Customer Relations
Was very easy to order online and…
Was very easy to order online and delivery was very fast
28 May 2024
Reply from Lockertek
Hi Lee,
Thank you for taking the time to complete a review. We are glad to hear you found ordering online easy and that your delivery arrived quickly.
Casey - Customer Relations
Reply from Lockertek
Hi,
Thank you for your 5* review, we are pleased to hear that you found our service quick and efficient.
Casey - Customer Relations
Quick service.
20 May 2024
Reply from Lockertek
Hi,
Thank you for your 5* review, we are glad to hear you were happy with the service provided.
Casey - Customer Relations
Reply from Lockertek
Hi,
Thank you for your 5* review! We hope we can help you again with any locker or locker part needs you may have in the future.
Casey - Customer Relations
Still waiting to receive it
22 April 2024
Reply from Lockertek
Good Afternoon Aileen,
Thank you for taking the time to leave a review, and sorry that you've not yet received your item - your review was the first time that we'd been made aware of this, as it had dispatched last Monday and was scheduled for delivery to you on Tuesday. I have sent you over a few emails today as the tracking is showing that delivery was attempted on 23.04 as my email to you on 22.04 had advised, but unfortunately no one was home and a calling card was left, and the parcel has since been held at the depot. They are going to reschedule delivery for you for tomorrow, as advised to you earlier today :)
Please let me know if I can be of any further assistance.
Nicola - Sales Office Manager
UPDATE AS AT 09/05:
Customer couldn't accept delivery the next working day, so delivery was upgraded FOC to a Saturday delivery as requested, this was delivered and the customer confirmed receipt and said "Thank you, it's fab :D"
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