Searching for a hard-to-find bottle, I actually found TWO on this site. The purchasing process was easy apart from a little confusion over the courier's PIN, which caused no realo problem and showed t... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Ordered on Sunday. It says delivery 3-5 working days. Was a bit worried as I wanted it for the Friday. Put a note in to request asap please. OMG!!! Such service!!! Received notification of order withi... See more
Company replied
It was easy to navigate the website and find bottles hard to find in shops. Great service, speedy replies from the customer service team. Due to the type of service provided, read the descriptions bef... See more
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Lochs of Whisky has a great selection of rare bottlings. Shipping is fast and secure, and the packaging is done very carefully to ensure the product's safety during transportation. Lochs of Whisky h... See more
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Company details
Written by the company
Welcome to Lochs Of Whisky, where we offer a curated selection of the finest Scotch whiskies from Scotland's most celebrated distilleries. Our passion for this exceptional spirit is reflected in the quality of our products, which have been carefully selected to provide an unparalleled drinking experience.
Contact info
Glebe Street, OL2 7SF, Oldham, United Kingdom
- 01616942792
- sales@lochsofwhisky.com
- lochsofwhisky.com
4.8
Excellent
306 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Great personal service
Great personal service. Helpful throughout the purchase and very speedy delivery.
9 April 2026
Reply from Lochsofwhisky
Thank you for your review — great to hear you found the service helpful and that everything arrived quickly.
Support Molly,
Lochs of Whisky
Great choice of whisky at good prices
Great choice. Good price. Fast delivery. All good 👍
9 April 2026
Reply from Lochsofwhisky
Thank you for your review — great to hear everything met expectations, from choice and price through to delivery.
Support Molly,
Lochs of Whisky
Reply from Lochsofwhisky
Thank you for your review — great to hear you’re happy with the product, pricing, and speedy delivery.
Support Molly,
Lochs of Whisky
Just what the doctor ordered
Looking for a suitable birthday present for my adult grandson decided on a 30year old whiskey for his 30th birthday Loch's and Glen's came up with just the one I was looking for.
7 April 2026
Reply from Lochsofwhisky
Thank you for your review — that sounds like a great choice for a 30th birthday, and we’re glad you found exactly what you were looking for.
We hope your grandson enjoys it.
Support Molly,
Lochs of Whisky
Prompt delivery
7 April 2026
Reply from Lochsofwhisky
Thank you for your review — glad to hear your order arrived promptly.
Support Molly,
Lochs of Whisky
Extremely disappointed
Sold a tampered bottle for full price
I recently placed my first order with Lochsofwhisky for a premium bottle, but it arrived with the seal already broken. When I reported this, I was told they couldn't replace it because it was out of stock. Their "solution" was to offer a 10% refund.
I find this completely unacceptable. I paid full price for a brand-new, sealed product, and receiving an opened bottle feels like a breach of trust. A small discount doesn't make up for the fact that the integrity of the whisky is now in question. I feel cheated and won't be shopping here again.
23 March 2026
Reply from Lochsofwhisky
Hi Rosin,
Thank you for your review — we’re sorry to hear that your first experience with us has left you disappointed.
When you contacted us, we immediately reviewed the issue and asked for photos so we could assess the condition of the bottle and seal. Once received, we acknowledged that the seal appeared damaged.
As this was a limited stock item and no replacement was available, we offered a partial refund as a gesture of goodwill. You confirmed you were happy to keep the bottle and declined the refund, asking us to leave things as they were.
We understand that your preference would have been a replacement with a sealed item, and in normal circumstances that is what we would provide. Unfortunately, due to stock limitations, this was not possible in this case.
If you would like us to revisit this further, please contact us directly and we will be happy to review it again with you.
Kind regards,
Lochs of Whisky Support Team
Reply from Lochsofwhisky
Thank you for your review — we’re glad to hear everything arrived quickly and safely.
Packaging is a key part of what we do, so it’s good to know it met expectations.
If you need anything else, just let us know.
Customer Support Molly
Lochs of Whisky
I like buying from Lochsofwhisky
I like buying from Lochsofwhisky. There is always an interesting selection, I have found more a few bottles that were nowhere else. I love their prices, very reasonable and delivery is really quick! I have never had a problem with a package or delivery either. I will always recommend Lochsofwhisky to people.
2 April 2026
Unprompted review
Reply from Lochsofwhisky
Thank you for your review — we really appreciate you taking the time to share this.
It’s great to hear you’ve been able to find bottles with us that aren’t easily available elsewhere, and that the pricing and delivery have been consistent for you. That’s exactly what we aim to offer.
We also appreciate the recommendation — it genuinely means a lot.
If you’re ever looking for something specific, feel free to get in touch.
Customer Support Molly
Lochs of Whisky
Excellent service to be fair
Excellent service to be fair. Well packed and delivery really quick. Well order again from this seller.
25 March 2026
Reply from Lochsofwhisky
Thank you for your review — we really appreciate your feedback.
It’s great to hear everything arrived quickly and was well packed, as that’s something we take seriously, especially with whisky deliveries.
We look forward to your next order.
Customer Support Molly
Lochs of Whisky
Really good experience
Really good experience, good communication and quick delivery
11 March 2026
Unprompted review
Reply from Lochsofwhisky
Thank you for your review.
I’m really pleased to hear you had a good experience with us and that everything arrived quickly with clear communication throughout.
We appreciate your feedback and your support.
Support Molly
Lochs of Whisky
Quick, easy and good value
A very good price, easy to place the order and delivered even more quickly than I expected, so the whole experience couldn't really have been better!
16 March 2026
Reply from Lochsofwhisky
Hi,
Thank you very much for your 5* review — we really appreciate you taking the time to share your feedback.
We’re glad you had a positive experience and hope to serve you again soon.
Kind regards,
Molly
Customer Support
Lochs of Whisky
Very bad option and very bad affects to…
Very bad option and very bad affects to this lovely company to use DPD for delivery services,they are clowns,
16 March 2026
Reply from Lochsofwhisky
Thank you for your review.
I’m sorry to hear about the issues you experienced with the delivery.
From what I can see, the delay was due to the DPD PIN not being provided at the time of delivery. I can confirm the order has now been successfully delivered.
We understand how frustrating this can be and appreciate your feedback regarding the courier service.
Support Molly
Lochs of Whisky
very prompt and efficient service
Placed the order on a Sunday afternoon, notified of shipping before 10am Monday morning, delivered on the Tuesday - can't ask for more than that!
23 February 2026
Unprompted review
Reply from Lochsofwhisky
Hi,
Thank you for your great feedback — we really appreciate it.
We’re pleased to hear everything moved quickly from order to delivery and that you were happy with the service.
Thanks again for taking the time to share your experience.
Kind regards,
Molly
Customer Support
Lochs of Whisky
Reply from Lochsofwhisky
Hi,
Thank you for your lovely feedback — we really appreciate it.
We’re delighted to hear your brother was pleased with his gift.
Thanks again for taking the time to share your experience.
Kind regards,
Molly
Customer Support
Lochs of Whisky
Reply from Lochsofwhisky
Hi,
Thank you for your kind feedback — we really appreciate it.
We’re pleased to hear you found the website easy to use and that your order arrived quickly.
Thanks again for taking the time to leave a review.
Kind regards,
Molly
Customer Support
Lochs of Whisky
Reply from Lochsofwhisky
Hi,
Thank you for your feedback — we really appreciate it.
We’re pleased to hear your order arrived quickly.
Thanks again for taking the time to leave a review.
Kind regards,
Molly
Customer Support
Lochs of Whisky
Great Service
Great, efficient service, product packaged well. Arrived quickly and undamaged. Would recommend.
26 February 2026
Reply from Lochsofwhisky
Hi,
Thank you for your great feedback — we really appreciate it.
We’re pleased to hear everything arrived quickly, well packaged, and in perfect condition. It’s great to know you were happy with the service.
Thank you also for your recommendation.
Kind regards,
Molly
Customer Support
Lochs of Whisky
A first time buy.
Very fast smooth transaction from start to finish. Very good communication.
20 February 2026
Reply from Lochsofwhisky
Hi,
Thank you for your review — we’re glad everything went smoothly and that you were happy with the service.
Kind regards,
Molly
Customer Support
Lochs of Whisky
Great company
Great company, great customer service, speedy delivery, well packaged. Would highly recommend and purchase from again.
17 February 2026
Reply from Lochsofwhisky
Hi,
Thank you for your kind review. We’re really pleased to hear you were happy with our service, delivery speed, and packaging.
We truly appreciate the recommendation and look forward to serving you again in the future.
Kind regards,
Customer Support
Molly
Lochs of Whisky
Quick delivery many thanks
13 February 2026
Reply from Lochsofwhisky
Hi,
Thank you for your review. We’re glad to hear your order arrived quickly.
We appreciate you taking the time to share your feedback.
Kind regards,
Customer Support
Molly
Lochs of Whisky
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