Shortest line at the airport to pick up the car, other counters (Avis, Hertz etc) were up to ten people deep in line. Straight forward policies (full to full, no pressure to get excess insurance... See more
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See what reviewers are saying
I found the company to be very friendly and helpful. They were great to deal with and made the choices to me clear and easy to understand. The lads at the pick up and collection points were very pleas... See more
Company replied
Locauto continues to be very competitive for renting a car in Italy and we do that ever 2 years. This is a local company and their cars are well maintained and very clean on pick up. The booking proce... See more
Company replied
Excellent pick up and drop off experience, no upsell attempts. Took 15 min to pick up the car at the airport and 5 min to drop off. The car was in good condition and didn't give us any troubles during... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Venezia Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020409. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Via Galileo Galilei, 30, 30030, Tessera, Venezia / Veneto, Italy
- +39 0243020409
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4.6
Excellent
4K reviews
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Excellent experience
Excellent experience. We waited 10 min to check in at the desk on the 2nd floor of Parcheggio 1 then were sent up to the 3rd floor to collect the car. No wait there at all.
We had booked (on Booking.com) an Audi A3 and got a BMW 1 Series which I thought was fine as an equivalent. It was nearly new, spotless, full of fuel and efficient. There was no damage on it and we didn't cause any. We didn't pay extra for satnav but the built in sat nav worked anyway. We brought our own child seat. No complaints at all. I like that we could take the car to Slovenia, Austria and Croatia without any fees.
8 August 2026
Unprompted review
Reply from Locauto Group - Venezia Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Everything was fine with the car and…
Everything was fine with the car and the staff when doing the check-in. The only thing that I considered a bit expensive is the full insurance offered by Locauto. The insurance was more expensive than hiring the car for 15 days.
22 August 2026
Reply from Locauto Group - Venezia Aeroporto
Dear Jose,Thank you for your feedback! We are glad to hear that everything went smoothly with the vehicle and our team.
We would like to clarify that our optional full coverages are designed to offer total peace of mind during your rental, eliminating financial responsibility in the event of damage or theft. Nevertheless, we have taken note of your comments regarding pricing, as we constantly strive to improve our services and offering.
We hope to welcome you again soon!
Elisa
Reply from Locauto Group - Venezia Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Reply from Locauto Group - Venezia Aeroporto
Thank you for the great review! Stefania
Reply from Locauto Group - Venezia Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Fantastic service
Really easy to find, just a short walk from the airport terminal, staff were very friendly, car was clean and ready to go when we arrived, return was the same, quick and easy, hassle free, would highly recommend
21 August 2026
Reply from Locauto Group - Venezia Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
fast and no waiting in lines
fast and no waiting in lines, helpfull personell, very good car
15 August 2026
Reply from Locauto Group - Venezia Aeroporto
That's great to hear! See you soon, Angelo
All good. Need to improve the time to get the car
Everything went quite well. The only thing to improve is the time needed to get the car. 1 hour wait in a not very well organized line. Pre paid bookings should have a more agile way to get the car
19 August 2026
Reply from Locauto Group - Venezia Aeroporto
Dear Pedro,thank you for taking the time to write this review.
We are glad that you enjoyed our service, but we are sincerely sorry for the wait. We are aware that our customers' time is valuable and our priority is to offer a fast and efficient service. We will share your feedback with our team to improve our procedures, and we hope to welcome you back for a much better experience next time!
Chiara
Reply from Locauto Group - Venezia Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
Despite having a reservation
Despite having a reservation, I had to wait almost three hours in the heat with about 15 other people for a car. And then the car with automatic transmission, which was important to me and for which I paid extra, wasn't available. For three weeks, they couldn't provide me with the car I wanted! All they offered me was a €50 discount for those three weeks. Never again!
18 August 2026
Reply from Locauto Group - Venezia Aeroporto
Hello Ute, thank you for sharing your experience with Locauto. We are sorry to hear we didn't meet your expectation and we apologize for the troubles that affected you, your family and your vacation. We are reviewing your case and we will update you as soon as the investigation is completed. We apologize again and we thank you for your patience.
Anna
Service and Staff was great
16 August 2026
Reply from Locauto Group - Venezia Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Reply from Locauto Group - Venezia Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Excellent!
Thank you Locauto group!
We received a great car in excellent condition.
Excellent response on email with effective info
Helped effectively to retreive item forgotten in the car.
27 July 2026
Reply from Locauto Group - Venezia Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Quick service and helpful staff
Quick service and helpful staff. Choice of three cars in booking class. No silly deposits some of the rental companies request
15 August 2026
Reply from Locauto Group - Venezia Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Very good in all aspects
14 August 2026
Reply from Locauto Group - Venezia Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Reply from Locauto Group - Venezia Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
I had an excellent experience with Locauto
I had an excellent experience with Locauto Group. I rented a car for nine days during my vacation, and everything went smoothly from start to finish.
The car was in very good condition, clean, and reliable throughout the rental period. The personnel were excellent—friendly, professional, and helpful.
I would definitely recommend Locauto Group and will gladly rent from them again when I return for another vacation.
12 August 2026
Reply from Locauto Group - Venezia Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
The dent-policy is quite literally a…
The dent-policy is quite literally a joke. As well as how the employee when returning the car acted or handled the situation.
6 August 2026
Reply from Locauto Group - Venezia Aeroporto
Dear Charles Johan Emil,thank you for sharing your feedback.
We are truly sorry to hear that your experience was ruined by a damage claim.
Our team thoroughly inspects all vehicles upon return to ensure fairness for the next customer and to make sure that any damage is accurately recorded. Transparency is very important to us, and our complete damage charge policy is clearly explained on our website at the following link:https://portale.locautorent.com/doc/damage_rate.pdf?_gl=1*3ix6nt*_gcl_au*MTc0NDQwMjg2Ny4xNzgyODk1ODIwLjk5NDcxMTQ0MS4xNzg2NjMxMTQyLjE3ODY2MzExNTEuMTE5OTAwNDMzOC4xNzg2NjI1MzI1LjE3ODY2MzExNTE.*FPAU*MTc0NDQwMjg2Ny4xNzgyODk1ODIw.
If you need any documentation regarding your case, please feel free to contact our Customer Service team at the following link: https://portale.locautorent.com/websitecs/cs-home.aspx
We sincerely hope to have another opportunity to welcome you back and regain your trust.
Elisa
Easy access to front desk we were in…
Easy access to front desk we were in advance for one and half hour we had to wait to pick up the car.
Easy to deliver back but I receive the confirmation paper of delivery still with open situation” if we find something we will make you pay “ . It does not make sense you make a careful inspection that’s it.
13 August 2026
Reply from Locauto Group - Venezia Aeroporto
Dear Joao,thank you for your feedback.
We apologize if the experience was not entirely satisfactory, as expected.
Regarding your pick-up time, our team had you wait to ensure you would not incur an extra day's charge. Since our rentals are calculated on a 24-hour daily rate, collecting the car early would have required you to return it earlier as well on your final day to avoid an additional charge.
As for your rental contract, we are pleased to confirm that everything has been officially closed with no discrepancies or extra fees found during the final checks.
We hope to welcome you back in the future for a 5-star experience.
Elisa
I am extremely disappointed with…
I am extremely disappointed with Locauto at Venice Airport.
After returning the rental car, I was charged €59.62 for allegedly missing fuel/refuelling, even though the car was returned with a full tank.
We filled the tank completely before returning the car and drove only about 12 km from the petrol station to the Locauto return point at Venice Airport.
I also have video evidence recorded immediately before returning the vehicle. The video clearly shows the fuel gauge indicating a full tank and the odometer at 15,174 km. Locauto’s return document shows 15,175 km — only 1 km more.
Despite all this, Locauto charged me €59.62 for fuel/refuelling.
I have contacted the company and I am formally disputing this charge. I can provide the video, fuel receipt and all supporting documents as evidence.
I strongly recommend that customers take detailed photos and videos of the fuel gauge, mileage and vehicle condition before returning a Locauto rental car.
I expect Locauto to investigate this properly and refund the unjustified €59.62 charge.
13 August 2026
Reply from Locauto Group - Venezia Aeroporto
Dear Aleksandr,thank you for your review.
We are deeply sorry that your experience was ruined at the end for this reason.
Please do not hesitate to get in touch with our Customer Service team by clicking here: https://portale.locautorent.com/websitecs/cs-home.aspx, where you can attach all your supporting documentation.
Thank you for your patience, and we hope to have another opportunity to regain your trust.
Elisa
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