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Locauto Group - Treviso Aeroporto Reviews 

2,545
TrustScore 4.5 out of 5

4.7

Via Noalese, 63, 31100 Treviso, Treviso / Veneto, IT


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See what reviewers are saying

Rated 4 out of 5 stars

This time, the experience was not very good. We booked cars that would have enough space for 4 suitcases, but we received a FIAT 600 and a Nissan Juke. Could you please answer the question of how we... See more

Company replied

Rated 5 out of 5 stars

Good value for money ! It was quick at the arrival and departure, I had another car slightly better than the one I booked, the people were nice and helpful. The only thing is that because potentially... See more

Company replied

Rated 5 out of 5 stars

Everything was perfect! The whole rental process was smooth and easy, the car was great, and **no deposit was required**. Very happy with Locauto and would definitely use them again!

Company replied

Rated 5 out of 5 stars

I booked the car online and paid in advance. Made a mistake when entering my email address, but that did not become a reason to ruin my trip. Once I got in touch with the company, the issue was resolv... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Treviso Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0422433834. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Noalese, 63, 31100, Treviso, Treviso / Veneto, Italy

  • +39 0422433834
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4.7

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TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(2,545)

58,069 reviews in the last 12 months

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Rated 2 out of 5 stars

Second sad experience unfortunately

The car was fantastic and great. Since the rental was due to going to the mountains and winter tyres are not an option I specifically requested snow chains/socks. These were supplied and when I asked the attendant he said they fit the vehicle. Unfortunately these did not fit the wheel size. This caused a big hazard to my family when driving in icy conditions. What makes me angry is that this has happened again and Lucauto had reassured me it won't happen again. When we tried to call for assistance on the number they gave us (Chiara) we never got through and despite several messages on the answering machine noone called back and we had to call a private tow truck for assistance. If there will be a next time I will ask the attendant to fit them before departure and if they don't know how to (as it happened) I will keep waiting until someone fits them.

2 April 2026
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Reply from Locauto Group - Treviso Aeroporto

Dear Bernard,thank you for sharing your experience with Locauto.We sincerely apologize for the experience.We understand how frustrating it is to have your holiday disrupted,and we will address this point with the department in charge.I suggest you to get in touch with our Customer Service clicking here:https://portale.locautorent.com/websitecs/cs-home.aspx.We hope to see you again soon.Elisa

Rated 4 out of 5 stars

Excellent Product with don't worry package was…

Product with don't worry package was excellent although we caused no damage to the van. Van was ready although ee arrived for pickup a few minutes early. Easy pick up and drop off. Signs at Treviso airport where to drop off van was not clear as entrance not easy to find. Hap to ask officialof Treviso airport office. A mal on the website showing entrance would be appecited when booking.

2 April 2026
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Reply from Locauto Group - Treviso Aeroporto

Dear Darren,thank you for sharing your experience.We are glad you enjoyed our service.We have taken note of your suggestion on how to reach the car return parking and look forward to seeing you again soon.Elisa

Rated 5 out of 5 stars

As always

As always, great car rental experience

7 April 2026
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Reply from Locauto Group - Treviso Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Very quick and professional booking.com…

Very quick and professional booking.com service, Staff very helpful, highly recommend!

2 April 2026
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Reply from Locauto Group - Treviso Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 4 out of 5 stars

Everything was great

Everything was great! The only downside is that we're non-smokers, and we were given a car that smelled strongly of tobacco inside. We didn't even notice it right away when we received the car.

7 April 2026
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Reply from Locauto Group - Treviso Aeroporto

Dear Alexey,thank you for sharing you experience.We are glad you enjoyed the service and we are sorry for the incovenience.We take note and we will check better next time.We hope to see you soon!Erika

Rated 5 out of 5 stars
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Reply from Locauto Group - Treviso Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

All good

Good experience, car almost new.

6 April 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Great car

Great car. Efficient service.

4 April 2026
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Reply from Locauto Group - Treviso Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Excellent

Very good, i recommend it
Easy pick up ans return
So profesional ans good cars

3 April 2026
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Reply from Locauto Group - Treviso Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 4 out of 5 stars

Everything was Good

Everything was Good

23 March 2026
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Reply from Locauto Group - Treviso Aeroporto

Hello Maloles, thank you for choosing Locauto and for writing your feedback! We hope to see you again soon!

Anna

Rated 4 out of 5 stars

My experience with LocaVery good experience overalluto was very…

My experience with Locauto was very good. The car was in excellent condition and the rental process went smoothly without any major issues.

During the return, a detailed inspection was carried out and some very minor scratches were noted, which raised a small question for me regarding what exactly is covered by the full insurance.

Overall, I was satisfied and would choose the company again.

22 March 2026
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Reply from Locauto Group - Treviso Aeroporto

Hello Andreas, thank you for sharing your experience!
Our car inspections are handled by our staff at the start of every rental and every return of the vehicle, with or without our full coverage or coverage purcheased from another company. We highly suggest to check terms&conditions on our website https://www.locautorent.com/it/note-legali/termini-e-condizioni/ and on the broker website.
Thank you again for choosing Locauto, see you next time!

Sara

Rated 3 out of 5 stars

The car we received another car

The car we received (an Audi 3) was not what we ordered (TRoc), which meant we had insufficient luggage space. It was a nice car to drive, though. There was some initial unrest: a problem with the oil level, but ultimately it turned out okay.

23 March 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you Marianne for sharing your experience. We are sorry that the Audi A3 was not available, as per our policy we gave you a similar car in the same car group reserved. We hope that next time we can give you the right car that fits your luggage and meets your expectations.

Sara

Rated 5 out of 5 stars

Tutto perfetto

Good car, excellent communication, good price

26 March 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for the great review! Stefania

Rated 5 out of 5 stars

Best deal with Locauto

Always get a great car, new, clean and is always a good deal, a fair price. And good service at the desk.

25 March 2026
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Reply from Locauto Group - Treviso Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

In airport quick

In airport. Very friendly and helpful. Efficient, quick

24 March 2026
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Reply from Locauto Group - Treviso Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Quick service.

23 March 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Very enjoyable experience

Very enjoyable experience.
We were very positively surprised about the service in total. It was easy, no complications, and the staff at the Treviso airport were very nice and helpful.

18 March 2026
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Reply from Locauto Group - Treviso Aeroporto

That's great to hear! See you soon, Angelo

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