Marie took care of me at the Turin airport, and the transaction was easy, smooth, and quick. I have nothing negative to say; I can only recommend them and give them a 10/10.
Company replied

Strada San Maurizio, 12, 10072 Caselle Torinese, Torino / Piemonte, IT
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Marie took care of me at the Turin airport, and the transaction was easy, smooth, and quick. I have nothing negative to say; I can only recommend them and give them a 10/10.
Company replied
Good and fast and easy service, good reliable cars, all went very smoothly, friendly customer service both in office and by phone. Almost new car, a rental with no complications.
Company replied
I booked a car but because I forgot my physical card at home I could not receive it. I called at their office to edit the reservasition. They did not want to add to the existing reservation ano... See more
Company replied
I have tried other rental car companies before and being put in uncomfortable situations about upsell of upgrades. Therefore I tried LocAuto which promise easy check-in and return. And they did what t... See more
Company replied
Presso l'ufficio Locauto Rent di Torino Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0119963426. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Strada San Maurizio, 12, 10072, Caselle Torinese, Torino / Piemonte, Italy

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Best car rental experience I’ve had. Pickup and drop off was incredibly easy and hassle free. Staff were great. No excess was taken for the car. Highly recommend.

Reply from Locauto Group - Torino Aeroporto
Car was new, the staff was friendly and the pick up went very smoot and quick.

Reply from Locauto Group - Torino Aeroporto
The availability of the personel and the good booking conditions in regards to the required deposit

Reply from Locauto Group - Torino Aeroporto
Friends are helpfull but smell of the car is terrible. Car is smelling like a winegard

Reply from Locauto Group - Torino Aeroporto
I have got the worst car I have ever rented. The Panda had a lot of exterior damages, missing parts. Also the car was dirty inside with left garbage. It was not seen in the parking as it was quit dark, but when we were outside in a daylight, all the dirties have been seen.

Reply from Locauto Group - Torino Aeroporto

Reply from Locauto Group - Torino Aeroporto
Conveniently located at Turin Airport rental company, you can drop off the car at any time.
The car was practically new (a Jeep Avenger hybrid, just ~3.500km) and rather fuel-efficient, averaging 6.2 l/100 km, even with mountain driving.
The office staff were quite friendly; they processed everything quickly and even provided us with a car a little earlier.
What you need to pay attention to:
according to Italian law, it is not mandatory to have winter tires in the winter; it is enough to have chains in the trunk. If you are going to the mountains or planning a trip through a pass where snow can fall even in April, it is better to choose a car with winter tires (you will have to pay a small additional fee for this).
Finally:
Service 5 of 5
Staff 5 of 5
Price 5 of 5

Reply from Locauto Group - Torino Aeroporto
I was charged for 6ltrs of petrol, nearly €65!, even though I had photos showing I returned the vehicle with more fuel in it than when I received it. The companies Customer Service is worse than Ryan airs ... enough said! I used ecrcs dot com to get less than 50% of my money back.

Reply from Locauto Group - Torino Aeroporto
Car was clean and new, staff were efficient, pick up and drop off easy.

Reply from Locauto Group - Torino Aeroporto
I had a very positive experience with Locauto Group at Torino Airport. The staff was friendly, professional, and efficient. The car was clean and in excellent condition, and the whole rental process was quick and easy.
Everything was clearly explained, and there were no hidden issues. Returning the car was also smooth and fast. I would definitely recommend this company and will use their services again in the future.

Reply from Locauto Group - Torino Aeroporto
All good. Quick, friendly and professional check out and check in. Staff were very good. Car was fine but had lots of scratches otherwise would’ve given 5 stars.

Reply from Locauto Group - Torino Aeroporto
Rental rep was friendly, polite and informative. Process of renting was straightforward and quick
The car was in very good condition

Reply from Locauto Group - Torino Aeroporto
Car was as booking and customer service was very good.

Reply from Locauto Group - Torino Aeroporto
Friendly staff however car interior was dirty and with very strong smell of smoke. Disappointed and will not use them again.

Reply from Locauto Group - Torino Aeroporto
I had a really good experience with them! Highly recommended!

Reply from Locauto Group - Torino Aeroporto
I have rented a car many times with Locauto, and every time the experience has been excellent.
The staff at the reception are always very kind and welcoming, with a big smile. Everything always goes smoothly whenever I rent from them.
A special thanks to the lady at the desk , I don’t remember her name, but I recognize her every time I go there 😁

Reply from Locauto Group - Torino Aeroporto
The service is fast and pleasant. The car is very clean and looked like new. Very convenient to return the car if the flight is outside office hours. The place to pick up and return the car is great. I sincerely recommend it.

Reply from Locauto Group - Torino Aeroporto
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