Locauto Group - Torino Aeroporto Reviews 

The rental process was quick and easy. The staff were honest, professional, and answered all of our questions. They explained the car thoroughly when we picked it up. The return process was also fast and efficient, while still being very careful and thorough. I would definitely recommend them.

It was fast and easy to book a car online and when I arrived there for pick-up the man was very kindly and helpful and I tooked the car in a few minutes. Also I've got an incident with the car and they were understanding and helped me with everything I had to do. I highly recommend if you need a car in your holiday.

Staff was very nice and helpful

Easy, helpful staff, good car.

The service and reception were great. Condition to rent a car look very sanctifying, and the personal were very professional.

Nice staff. Everything went as planed.
Car was new, nice and clean. Aircon was only okay.

Excellent service

I had to pay 660 Euros for a windshield damage which existed already when I took over the car

The attendant was extremely cordial and made a point of addressing and resolving the issue regarding our flight cancellation from the previous day; she even went out of her way to clean the car to help us, displaying exceptional courtesy.

Collection of car from Torino airport is easyand company representatives are efficient.

Quick check-in, close parking and desk.

Marie Rose was incredibly helpful and nice. I wish all staff was like her, really wish her all the best! Improving Locauto’s name even more.

I booked and fully prepaid a car with Locauto at Turin Airport through Booking.com. When I arrived, Locauto refused to give me the car because I did not have an International Driving Permit.

My driving licence is a valid Moldovan licence issued after 2008, in the standard plastic card format, with all information in Latin characters (Romanian and English). The licence itself was not questioned and the only reason for refusal was the absence of an IDP.

The problem is not only the refusal, but the lack of transparency. The IDP requirement was not clearly highlighted during the booking process; it was hidden in a PDF document. I checked the requirements for driving in Italy before travelling and followed the rules applicable to my licence.

Despite refusing to provide the paid service, Locauto kept 100% of the rental amount.

Customers should be made clearly aware of such requirements before payment, not discover them only at the rental counter after travelling. I recommend carefully checking all hidden rental conditions before booking with Locauto.

Excellent service - the member of staff who helped us was kind, friendly and efficient. It made our whole experience perfect! Probably the best experience we’ve had with Locauto so far.

First of all, thanks a lot to Mari, she is a great manager!
The car was nice, clean and in good technical condition.
The rental procedure was fast and easy

The women that handled my reservation.

The car was given to us an hour before, the garage where the car needed to be left was pretty straightforward, they also had a keybox available to leave the key if your flight is really early/late and they are not open yet.

we booked a 7-day rental car from Locauto Turin airport. Check-out and check-in very smooth and time effiecient. Friendly and helpful staff on both check-out and check-in occasions.

We arrived about 30 minutes earlier, and the staff were excellent, and spoke well in English. The handover of car was quick, even when we were 30 minutes early. The price was good. I would use Locauto again without hesitation.