When we picked up the car the service was professional. She showed us a sheet of paper with already damages to the car and all the information we would need. The pick-up and drop off was fast. We also... See more
Company replied
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The staff was very polite and attentive, explained all the details, and responded quickly. The company offers many convenient services, such as late-night returns.
Company replied
Your team was very accommodating. Especially, when they took time to drop off the vehicle at the hotel in Siena. The only one issue, but we figured it out was returning the car. That was a dau... See more
Company replied
Customer Service was accommodant and helpfull. The car was almost new and very clean. The overall experience was great. Super service! SUPER TEAM! WARMFULL THANKS
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Viale Europa 23 a Siena potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0577288938. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
V.le Europa, 23, 53100, Siena, Siena / Toscana, Italy
- +39 0577288938
Unisciti a MyLocauto Friends
4.7
Excellent
982 reviews
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Staff were very helpful and provided a…
Staff were very helpful and provided a vehicle when everyone else was out of cars. We would book with them again
12 October 2024
Reply from Locauto Group - Siena DT
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Siena employee stole my wallet!
Rome location was great.
Siena employee stole my wallet. Accidentally left it in car and when came back all employees said they had not seen it. It was in employees jacket with 100 euro missing. I only found it because i had a tracker inside of it. Watch out!
8 October 2024
Reply from Locauto Group - Siena DT
Oh no! That's not what we like to read! We have forwarded your report to the competent department. You will be contacted by the staff as soon as possible. Thanks, Gaia
Staff were very helpful and organised…
Staff were very helpful and organised taxis for us including arranging a pickup for the following day when no one else would
8 October 2024
Reply from Locauto Group - Siena DT
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
The employees were very Nice
The employees were very Nice. I got an upgrade because I also rented a CAR the next week. Nice new cars.
27 September 2024
Reply from Locauto Group - Siena DT
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Very easy check in and staff was very…
Very easy check in and staff was very helpful
26 September 2024
Reply from Locauto Group - Siena DT
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Really friendly team in the Siena…
Really friendly team in the Siena office. Explained everything well. Happy with entire service.
18 September 2024
Reply from Locauto Group - Siena DT
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Siena September 2024
Easy to rent through the Discovercars app. The car had more than a few flaws but I was informed by them about the flaws. No problem with the car during the renting days.
I recommend to take as much videos and/or photos of the car, for your peace of mind.
They don't charge you a deposit.
Everything went smoothly otherwise.
23 September 2024
Reply from Locauto Group - Siena DT
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
The Siena team is great
The Siena team is great! They went out of their way to make sure we had connectivity in the car.
22 September 2024
Reply from Locauto Group - Siena DT
We are so happy about your all-out stressless experience. Lucrezia
No hassles rental
Booking, pickup, and drop off were all very easy and quick. Car was exactly what we reserved and the location was pretty easy to get to. Staff spoke English so communications were easy.
22 September 2024
Reply from Locauto Group - Siena DT
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Very good personal welcome and provider of flexible solution
Very good personal welcome on the phone.
They have succeeded to find the best solution to deliver the car at special place we needed.
They have been flexible for the return.
SO: VERY Satisfied
18 September 2024
Reply from Locauto Group - Siena DT
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Hassle free transaction
Hassle free transaction. No hard sell of extras. Good explanation of previous faults with car.
21 September 2024
Reply from Locauto Group - Siena DT
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Rental agents were great
Rental agents were great. No problem with communication. It was a quick and easy process
19 September 2024
Reply from Locauto Group - Siena DT
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
The agent was very helpful
The agent was very helpful. Explained everything. It went very smoothly.
14 September 2024
Reply from Locauto Group - Siena DT
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Reply from Locauto Group - Siena DT
We are so happy about your all-out stressless experience. Lucrezia
It was a great experience
It was a great experience. The entire renting process was smooth and fast. Martha made sure I understand everything about the car and she also guided us through basic rules of driving in Italy as it was our first time driving here. Highly recommend.
27 August 2024
Reply from Locauto Group - Siena DT
Thank you for the great review! Stefania
They could have spent more time…
They could have spent more time explaining the car and navigation system. They also could not tell me exactly where to go to return the car in Fiumicino airport.
19 August 2024
Reply from Locauto Group - Siena DT
Thank you Joseph for your feedback! We have forwarded your review to the competent department. We hope however to see you again, Luca
Reply from Locauto Group - Siena DT
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Reply from Locauto Group - Siena DT
Thank you so much! Is there anything would you suggest we improve to achieve 5 stars? See you soon, Gaia
Reply from Locauto Group - Siena DT
Thank you for your feedback! Fausto
Reply from Locauto Group - Siena DT
Thank you so much for your feedback! Anna
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