When we picked up the car the service was professional. She showed us a sheet of paper with already damages to the car and all the information we would need. The pick-up and drop off was fast. We also... See more
Company replied
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See what reviewers are saying
The staff was very polite and attentive, explained all the details, and responded quickly. The company offers many convenient services, such as late-night returns.
Company replied
Marta at the Locauto office in Siena is excellent! She was very helpful at all times. Sheila Murray
Company replied
Your team was very accommodating. Especially, when they took time to drop off the vehicle at the hotel in Siena. The only one issue, but we figured it out was returning the car. That was a dau... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Viale Europa 23 a Siena potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0577288938. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
V.le Europa, 23, 53100, Siena, Siena / Toscana, Italy
- +39 0577288938
Unisciti a MyLocauto Friends
4.7
Excellent
982 reviews
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Good staff and services
The staff was very polite and attentive, explained all the details, and responded quickly. The company offers many convenient services, such as late-night returns.
15 August 2026
Reply from Locauto Group - Siena DT
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Marta at the Locauto office in Siena is…
Marta at the Locauto office in Siena is excellent! She was very helpful at all times.
Sheila Murray
15 August 2026
Reply from Locauto Group - Siena DT
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Great service
When we picked up the car the service was professional. She showed us a sheet of paper with already damages to the car and all the information we would need. The pick-up and drop off was fast. We also got upgraded even though we had never rented a car from Locauto. Though, it was a bit expensive compared to other rental companies we have used on holiday in Europe.
9 August 2026
Reply from Locauto Group - Siena DT
Dear Cecilie,thank you for your review.
We are glad that you enjoyed our service and we look forward to welcoming you back in the future.
Elisa
Excellent car and excellent friendly…
Excellent car and excellent friendly service both picking up the car and delivering it back. Very helpful. The best experience.
30 July 2026
Reply from Locauto Group - Siena DT
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Very good expérience with Locauto…
Very good expérience with Locauto Siena! They don’t push to purchase extra guaranties, the lady was very nice and convinient and they upgraded us ! Thank you Locauto Siena!
6 August 2026
Reply from Locauto Group - Siena DT
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Charged me for an extra day when I…
Charged me for an extra day when I arrived within half an hour of my expected time.
4 August 2026
Reply from Locauto Group - Siena DT
Dear Jody,thank you for your review and giving us the opportunity to explain.
We are happy to inform you that no extra day was charged for your rental, and your contract was closed without any issues or complications.
We hope to welcome you back for a much better experience next time.
Elisa
Ok car but very expensive
Ok car (but pretty dusty on the outside), but for me way overpriced! 130 euros per day is extremely much!
31 July 2026
Reply from Locauto Group - Siena DT
Hi Raz, thank you for your review and for renting with Locauto. We understand your thoughts on the pricing, though it is quite standard for rates to increase during the busy peak season in highly requested tourist areas. We are very glad we could offer you a complimentary upgrade at the desk, and we hope it made your journey even more enjoyable.
Anna
Reply from Locauto Group - Siena DT
Thank you for your feedback! Fausto
Very sympathetic staff
25 July 2026
Reply from Locauto Group - Siena DT
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Easy pick up and easy reurn.
17 July 2026
Reply from Locauto Group - Siena DT
Dear Johan Daniel,thank you for sharing your feedback.
We are glad that everything went well.
We look forward to welcoming you back in the future.
Chiara
Excellent customer service
Excellent customer service
My reservation at Dollar rent a car had been cancelled and your company was able to provide me with a vehicle in short order.
My service representative was very helpful
16 July 2026
Reply from Locauto Group - Siena DT
Thank you for leaving us a positive review! See you soon, Enrico
Reply from Locauto Group - Siena DT
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
The staff was very helpful and the cars…
The staff was very helpful and the cars were clean and ready to go! What more could you ask for?
11 July 2026
Reply from Locauto Group - Siena DT
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Exceptional experience
Your team was very accommodating. Especially, when they took time to drop off the vehicle at the hotel in Siena.
The only one issue, but we figured it out was returning the car. That was a daunting process. The signage is limited and there was no one at the sight to explain what we needed to do.
Eventually, we stopped a gaurd who was leaving home and he brief explained and he best could the process and with your limited return instructions and the guards instructions we figured it out.
Overall, we had a great experience. Thahk you.
13 July 2026
Reply from Locauto Group - Siena DT
Thank you for the great review! Stefania
Reply from Locauto Group - Siena DT
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
I was charged a full extra day for…
I was charged a full extra day for being 7 mins late dropping off the rental car, due to trying to find their location at the airport.
19 June 2026
Reply from Locauto Group - Siena DT
Dear Joseph,thank you for sharing your experience.
We apologize if your experience did not meet your expectations this time.
We would like to clarify that our company offers a 59-minute grace period to accommodate unexpected delays. In your case, however, the vehicle was returned 1 hour and 12 minutes late.
We are truly sorry if you experienced difficulties during the vehicle return. Please rest assured that we will share your feedback with the relevant department to improve the drop-off directions provided at our counter.
We hope to welcome you back in the future.
Chiara
Reply from Locauto Group - Siena DT
Thank you for leaving us a positive review! See you soon, Enrico
Reply from Locauto Group - Siena DT
Dear Thierry,thak you for sharing your experience.
Our Customer Service will answer you as soon as possible.
We hope this information is helpful.
Chiara
Everything was perfect
24 June 2026
Reply from Locauto Group - Siena DT
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Great service and team!
23 June 2026
Reply from Locauto Group - Siena DT
We are so happy about your all-out stressless experience. Lucrezia
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