The process was very good up until the drop-off. Although no charges were applied since we purchased full insurance, scratches that were not caused by us were added to the report. They had us sign wit... See more
Company replied
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See what reviewers are saying
After renting cars in many countries over the years, I can confidently say this was one of the best experiences I’ve had with a rental company. The service was fast, efficient, and completely stress-f... See more
Company replied
Excellent experience. Easy handover at both ends, car was brand new and better than what we had ordered, and staff were fantastic. Thank you. No pushy sales on optional extras, no fuss on handover, it... See more
Company replied
There were no problems with a service, only surprise was a need for physical creadit card, maybe virtual one (in mobile phone) could be considered. Gentleman there was fine.
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Palermo Via Umberto Giordano 8 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0916850991 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Via Umberto Giordano 8, 90144, Palermo, Sicilia, Italy
- +39 0916850991
Unisciti a MyLocauto Friends
4.7
Excellent
2K reviews
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Reply from Locauto Group - Palermo Notarbartolo
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Professional approach
Professional approach during pick-up and return. The vehicle was in perfect condition.
22 September 2025
Reply from Locauto Group - Palermo Notarbartolo
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Car rental perfect
Once the web sight glitches had been navigated via good on-line response to queries, everything was … perfect. Rapid collect, rapid return, frenetic as always with car hire but polite and professional throughout.
Keep it up and thank you .. 2nd time user. Chris.
26 September 2025
Reply from Locauto Group - Palermo Notarbartolo
Thank you for the great review! Stefania
I had a great experience with Locauto…
I had a great experience with Locauto in Sicily. The staff is so nice. I had no problem with my car. Terrific !
25 September 2025
Reply from Locauto Group - Palermo Notarbartolo
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Giuseppe was absolutely amazing in…
Giuseppe was absolutely amazing in helping is with our booking. We are so thankful of his assistance and getting us a car for our holiday in Sicily. Thanks you once again Giuseppe. Fabulous service!
24 September 2025
Unprompted review
Reply from Locauto Group - Palermo Notarbartolo
Thank you for the great review! Stefania
Giuseppe was absolutely fantastic
Giuseppe was absolutely fantastic, please ask for him on check-in. He made picking up a car very easy and was the best service we have received in Europe so far. 5 stars 🌟 🌟🌟🌟🌟
24 September 2025
Unprompted review
Reply from Locauto Group - Palermo Notarbartolo
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Many thanks for great rental service…
Many thanks for great rental service with no problems :) Thank you Ana for being such a lovely person during the car return!
24 September 2025
Unprompted review
Reply from Locauto Group - Palermo Notarbartolo
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Staff was all very nice and kind
Staff was all very nice and kind. Helped with requests and very efficient. Car return was a very challenging experience. At Catania airport, the signs were not clear enough and after following several signs, no more signs found and I got lost. Had to circle around the airport (in very heavy traffic) and that was a very scary experience. This seems to apply for other companies, so it could be airport design issue.. but nevertheless, I am sharing the experience from foreigners view point. Other than that, all went well and car was good!
20 September 2025
Reply from Locauto Group - Palermo Notarbartolo
Thank you for your feedback. Our customer's reviews are important for us to improve the quality of the service provided. We have forwarded your review to the competent department. See you on the next rental, Luca
Fast track to check-in and check-out…
Fast track to check-in and check-out the car, proper contact with Locauto employes and quite clear terms of rental.
22 September 2025
Reply from Locauto Group - Palermo Notarbartolo
Thank you for the great review! Stefania
they understood our needs
5 September 2025
Reply from Locauto Group - Palermo Notarbartolo
Hello, so glad you enjoyed the trip with us, Fabio
Anna helped us very well and quickly
Anna helped us very well and quickly. It was perfect
18 September 2025
Unprompted review
Reply from Locauto Group - Palermo Notarbartolo
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Palermo Notarbartolo
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Reply from Locauto Group - Palermo Notarbartolo
Thank you for your feedback! Is there anything would you suggest we improve? See you soon, Luca
Locauto of Palermo super 👍
Many years I will rent cars only in Locauto. Expensively, but everything is always honest and clear. It is pleasant to deal with professionals. The next year I plan to take again here. Locauto of Palermo good fellows!
14 September 2025
Reply from Locauto Group - Palermo Notarbartolo
Thank you for taking the time to leave us a positive review. See you soon, Enrico
All was done quickly and ok. Good car.
Good and fast service. Car was perfecto
13 September 2025
Unprompted review
Reply from Locauto Group - Palermo Notarbartolo
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
I had a great experience with Locauto
I had a great experience with Locauto. Their service and explanations were impeccable. I would certainly recommend them whenever I am in Italy again.
12 September 2025
Reply from Locauto Group - Palermo Notarbartolo
Many thanks, see you soon! Erika
Smooth experience, helpful staff, and good car
My boyfriend and I rented a car for 2 days in Palermo. The staff at Locauto was very helpful and friendly. The service was smooth and it didn’t take too long to register and get the keys to start using the car. The car itself was clean and was comfortable to drive with. We took “Don’t Worry” protection and at the end of the rental period, we delivered the car, the employee from Locauto did a quick check on the car, we signed the end of the contract, and everything was in order. All in all, very good and smooth experience. I would definitely recommend when hiring a car in Palermo!
12 September 2025
Unprompted review
Reply from Locauto Group - Palermo Notarbartolo
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Always great to rent here
Always great to rent here. We live near and have rented 9 time this year. Always great.
10 September 2025
Unprompted review
Reply from Locauto Group - Palermo Notarbartolo
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Everything was perfect and easy
Everything was perfect and easy. We didn’t have any problems.
10 September 2025
Unprompted review
Reply from Locauto Group - Palermo Notarbartolo
We are so happy about your all-out stressless experience. Lucrezia
Great value
Great value. Great point to point service - easy and quick pickup at Bari Airport and excellent drop off in downtown Palermo.
Will use these guys again!
3 September 2025
Unprompted review
Reply from Locauto Group - Palermo Notarbartolo
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
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