Everything went smoothly without any problems. I rented the car through the DiscoverCars app. At the airport reception desk, the employee informed me that it would be better to purchase insurance... See more
Company replied
Location
Switch locationPalermo - Aeroporto Punta Raisi 1, Terminal, 90045 Cinisi, Sicilia, IT
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See what reviewers are saying
Everything went smoothly. The only downside was that one employee at the airport desk wasn’t particularly friendly. However, all the other staff members, both when picking up and returning the car, we... See more
Company replied
Considering the fact that we had an urgent need to rent a car for 2 weeks in PMO airport, because pre booked rental company didn’t want to give us a car without IDP (which is not mandatory by the Ital... See more
Company replied
The car was very good and in very good condition. Rental cost was reasonable, though insurance charges were far too high! Short queue at the airport office. Conversation in English was practicall... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Palermo Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. Locauto ti garantisce un noleggio sicuro e affidabile con vetture sottoposte a costante manutenzione. Il risparmio è assicurato, grazie alle numerose offerte studiate per ogni necessità, e puoi prenotare anche online! Se riconsegni l'auto oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Palermo - Aeroporto Punta Raisi 1, Terminal, 90045, Cinisi, Sicilia, Italy
- +39 0243020408
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4.7
Excellent
10K reviews
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better than a big international company
we were a little worried about ordering from a non international company, but this was probably the smoothest experience we had. we do always take the extra payment for the no hassle clause, but when we brought our own car seat they refunded us for the one we ordered. top of the line vehicle, too.
11 August 2026
Reply from Locauto Group - Palermo Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Great rent a car company
5 July 2026
Reply from Locauto Group - Palermo Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Locauto helped us out
After we experienced problems with a different rental company, Locauto was able to help us solve our problem. For a fair price we were able to rent a great car and have a great holiday.
The people from Locauto were friendly, calm and helpfull.
12 August 2026
Reply from Locauto Group - Palermo Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Reply from Locauto Group - Palermo Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Reply from Locauto Group - Palermo Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Good choice for Sicily for resonable price
The good point, at very beginning, was that i came for the car earlier and Locauto was flexible and gave me the car without waiting. The organizaion while taking the car was not perfect, a few of us were standing and waiting, while the working of Locaute were going here and there working something (looking pretty unaogranized). The car was very dirty when i took it.
22 August 2026
Reply from Locauto Group - Palermo Aeroporto
Dear Vladimir,thank you for your feedback. We are delighted to hear that you appreciated our flexibility and speed in providing you with the vehicle ahead of schedule!
We apologize if our team appeared disorganized and for the cleanliness of the car upon pickup. During peak season, our office gets extremely busy, and the constant movement of our staff is aimed at keeping operations running as smoothly as possible to avoid long wait times for our customers.
We have shared your notes with our local branch team to improve the vehicle preparation. We hope to welcome you back for an even smoother experience in the future!
Elisa
The kiosk is very small and clients…
The kiosk is very small and clients have to wait in the hot sun for their turn. A larger, air conditioned kiosk is highly recommended.
23 August 2026
Reply from Locauto Group - Palermo Aeroporto
Dear Marcello,thank you for your feedback.
We apologize that your experience did not fully meet your expectations this time. We appreciate your suggestion and hope to welcome you back for a 5-star experience next time!
Elisa
The car was very good and in very good…
The car was very good and in very good condition.
Rental cost was reasonable, though insurance charges were far too high!
Short queue at the airport office.
Conversation in English was practically impossible!
16 August 2026
Reply from Locauto Group - Palermo Aeroporto
Dear Michael,thank you for sharing you experience.
We are glad that you enjoyed our car and our service. At the same time, we apologize for the language difficulties. We would like to clarify that our staff is English-speaking; however, we will share your feedback with our team to improve our communication. We hope to welcome you back for a 5-star experience!
Elisa
Hello,
Hello,
One small issue (service): the vehicle had two faulty bulbs (left front dipped beam and rear license plate light), otherwise everything was fine for the vehicle category.
Didier
23 August 2026
Reply from Locauto Group - Palermo Aeroporto
Dear Didier,thank you for your feedback.
We are glad to hear that everything else went well with your rental and vehicle category.
Please accept our sincere apologies for the oversight regarding the faulty lights. Vehicle safety and maintenance are top priorities for us, so we have passed your feedback directly to our local fleet team to ensure thorough pre-rental inspections moving forward.
We hope to welcome you back again soon for an even better experience!
Elisa
Great Staff & Experience
Staff was very professional and helpful.
Our vehicle was exactly as promised and fitted our needs.
8 August 2026
Reply from Locauto Group - Palermo Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Reply from Locauto Group - Palermo Aeroporto
Dear David,thank you for sharing your feedback.
We are gald that you enjoyed our service and we look forward to welcoming you back for a 5-star experience next time!
Elisa
Very uncomplicated
Very uncomplicated, fast rental experience! Top car with good configurations and very quick drop of on the day of departure!
23 August 2026
Reply from Locauto Group - Palermo Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Good service and customer care
22 August 2026
Reply from Locauto Group - Palermo Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Speed of checking in for the car on the…
Speed of checking in for the car on the main Palermo terminal and the collection of the car - excellent thank you
23 August 2026
Reply from Locauto Group - Palermo Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
Excellent service
2 August 2026
Reply from Locauto Group - Palermo Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Very good staff
Very good staff
The car was awsone and satisfactory
The return was fast and professional
22 August 2026
Reply from Locauto Group - Palermo Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Reply from Locauto Group - Palermo Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Reply from Locauto Group - Palermo Aeroporto
Many thanks, see you soon! Erika
I had a really great experience!
I had a really great experience!
I initially chose Locauto because of the great ratings on trustpilot. The costs were comunicated fully transparent from the beginning. They also didn’t try to upsell us any insurance etc. Really pleasant and professional.
There was also no deposit required, they only charged 0.01€ to have my credit card details (Debit Card works as well). The car was also very modern and in Great conditions. I would definitely choose Locauto again for my next vacation with a rental car
22 August 2026
Reply from Locauto Group - Palermo Aeroporto
Many thanks, see you soon! Erika
Reply from Locauto Group - Palermo Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
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