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Locauto Group - Palermo Aeroporto Reviews 

10,236
TrustScore 4.5 out of 5

4.7

Palermo - Aeroporto Punta Raisi 1, Terminal, 90045 Cinisi, Sicilia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Everything went smoothly without any problems. I rented the car through the DiscoverCars app. At the airport reception desk, the employee informed me that it would be better to purchase insurance... See more

Company replied

Rated 5 out of 5 stars

Everything went smoothly. The only downside was that one employee at the airport desk wasn’t particularly friendly. However, all the other staff members, both when picking up and returning the car, we... See more

Company replied

Rated 5 out of 5 stars

Considering the fact that we had an urgent need to rent a car for 2 weeks in PMO airport, because pre booked rental company didn’t want to give us a car without IDP (which is not mandatory by the Ital... See more

Company replied

Rated 4 out of 5 stars

The car was very good and in very good condition. Rental cost was reasonable, though insurance charges were far too high! Short queue at the airport office. Conversation in English was practicall... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Palermo Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. Locauto ti garantisce un noleggio sicuro e affidabile con vetture sottoposte a costante manutenzione. Il risparmio è assicurato, grazie alle numerose offerte studiate per ogni necessità, e puoi prenotare anche online! Se riconsegni l'auto oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Palermo - Aeroporto Punta Raisi 1, Terminal, 90045, Cinisi, Sicilia, Italy

  • +39 0243020408
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Unisciti a MyLocauto Friends

Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.7

All reviews

(10,236)

63,412 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good experience

The car was the right category and in good condition, the parking is right outside the airport and we got the keys very quickly, perfect!

15 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

10 out of 10

The model is exactly what I ordered! The car is new and clean inside! The staff is friendly! The service is fast! Everything I needed!

19 August 2026
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Reply from Locauto Group - Palermo Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

A very good car rental company.

Everything went smoothly without any problems. I rented the car through the DiscoverCars app. At the airport reception desk, the employee informed me that it would be better to purchase insurance directly from Locauto, even though I already had full insurance coverage. I politely declined.

The Peugeot 2008 was a very nice car, with approximately 65,000 kilometres on the odometer. It was well maintained, with only a few scratches and scuff marks.

I think I will use Locauto’s services again in the future.

26 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

It was quick and easy

It was quick and easy so far. We got a different vehicle than the one we chose but it was better. Staff was friendly and helpful.

30 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Locauto Palermo Airport

Any time we went to Sicily I rent car with Locauto never had any issues fast service great staff very easy 🚗💨

19 January 2026
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Reply from Locauto Group - Palermo Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Excellent experience

29 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Swift car delivery and return

Swift car delivery and return. Important to know that Locauto is situated at the very end of the rental car parking, at the right.

29 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

Helpful staff

Helpful staff, no aggressive attempts to upsell or sell insurance. Great location at the AirPort.

28 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Perfect

It was easy, quick, well-priced and the staff were friendly.

21 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

I already rented 3 times from locauto…

I already rented 3 times from locauto for our summer holidays and every time for duration more then 15days, all rentals were smooth and cars without issues.

21 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Plain 'driving'

I have chosen Locauto as an agency to rent a car from, based on previous experience of a friend of mine.
I have booked car in advance, everything went smoothly and without a hitch - car was ready at the airport and Sicilian adventure was to begin.
Looking forward to next adventure in Italy.

8 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Very good experience

Review

Pick-up and drop-off were smooth and very quick. I rented a Fiat Panda and got upgraded to a Peugeot 208. Great service and a very easy experience overall. I’ll definitely rent from them again next time!

27 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Locauto Saved our journey

Considering the fact that we had an urgent need to rent a car for 2 weeks in PMO airport, because pre booked rental company didn’t want to give us a car without IDP (which is not mandatory by the Italian low) the price and conditions were great!the Lowest price offer that I could find from all car rental counters. No deposit, full coverage, fuel policy is to return as is, not a full tank. The car was brand new and comfortable Volvo cx40. No IDP needed!

26 August 2026
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Reply from Locauto Group - Palermo Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Locauto is the best

Locauto is the best. I am very happy. They gave us better car (newest 26Y t-roc) than i rent (polo). Everything was very simple and very fast to take car from their office at airport Palermo. I reccomand also DiscoverCars becouse i was rented from this application. Grazie mille locauto! See you soon someday. Ciao

19 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Very comfortable and convenient…

Very comfortable and convenient service.Competitive price. They will not bother you with unnecessary documents.

26 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly. The only downside was that one employee at the airport desk wasn’t particularly friendly. However, all the other staff members, both when picking up and returning the car, were wonderful, helpful, and professional. We even received a better car than the one we had booked, and there were no problems at all. Overall, a great experience.

19 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

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