Very easy process at the airport, hassle free. Staff were lovely and very helpful. Car was practically brand new. I would give this 5 stars, however, it was pricey. I appreciate we rented the car... See more
Company replied

Aeroporto Costa Smeralda, 07026 Olbia, Olbia Tempio / Sardegna, IT
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Very easy process at the airport, hassle free. Staff were lovely and very helpful. Car was practically brand new. I would give this 5 stars, however, it was pricey. I appreciate we rented the car... See more
Company replied
Pickup was easy. The car has been in Perfect condition & bigger damages were noted & pointed out clearly. The staff speaks english fluently, therefore communication was a green flag as well. Dr... See more
Company replied
When we went to collect our car there was no wait, the girl was so friendly and kind. The car was perfect, and handing back the car was quick and simple. There are so many terrible reviews of car hire... See more
Company replied
Really kind and helpfull staff, no lines and exactly the car from the picture. Fast service. Staff didn't insist on getting extra insurances (which we already booked somewhere else).
Company replied
Presso l'ufficio Locauto Rent di Olbia Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020406. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Aeroporto Costa Smeralda, 07026, Olbia, Olbia Tempio / Sardegna, Italy

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Reply from Locauto Group - Olbia Aeroporto
Check in and check out efficient. Car was clean and in good shape. Must be more clear on coverages when you already purchased coverage.

Reply from Locauto Group - Olbia Aeroporto
When we went to collect our car there was no wait, the girl was so friendly and kind. The car was perfect, and handing back the car was quick and simple. There are so many terrible reviews of car hire places but we honestly had the best experience.

Reply from Locauto Group - Olbia Aeroporto

Reply from Locauto Group - Olbia Aeroporto
They were really pleasant to work with. Everything went smoothly. Staff was great and polite.

Reply from Locauto Group - Olbia Aeroporto
Easy check-in. New car, impeccably clean, easy to return the car. Good service

Reply from Locauto Group - Olbia Aeroporto
Very professional, they answer all the questions
They give very clear explanations, all was perfect

Reply from Locauto Group - Olbia Aeroporto
Very easy process at the airport, hassle free. Staff were lovely and very helpful. Car was practically brand new. I would give this 5 stars, however, it was pricey. I appreciate we rented the car peak season and last minute but I do feel it was expensive. That said, I would recommend them for quality and service.

Reply from Locauto Group - Olbia Aeroporto

Reply from Locauto Group - Olbia Aeroporto
Hello,
return a vehicle location was hard to find due to lack of correct signs. The rest was just fine.

Reply from Locauto Group - Olbia Aeroporto
Best car rent in Italy, zero problem, Perfect quality and service.

Reply from Locauto Group - Olbia Aeroporto
I called to inform i will give the car few hours later on the phone, the woman told me its fine cause i already payed for that, and when I gave the car, they made mempay an extra day for the time delayed… so i was misinformed and charged one extra day of rental for 3h delay.

Reply from Locauto Group - Olbia Aeroporto

Reply from Locauto Group - Olbia Aeroporto

Reply from Locauto Group - Olbia Aeroporto

Reply from Locauto Group - Olbia Aeroporto
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