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Locauto Group - Olbia Aeroporto Reviews 

8,239
TrustScore 5 out of 5

4.8

Aeroporto Costa Smeralda, 07026 Olbia, Olbia Tempio / Sardegna, IT


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Rated 4 out of 5 stars

Very easy process at the airport, hassle free. Staff were lovely and very helpful. Car was practically brand new. I would give this 5 stars, however, it was pricey. I appreciate we rented the car... See more

Company replied

Rated 5 out of 5 stars

Pickup was easy. The car has been in Perfect condition & bigger damages were noted & pointed out clearly. The staff speaks english fluently, therefore communication was a green flag as well. Dr... See more

Company replied

Rated 5 out of 5 stars

When we went to collect our car there was no wait, the girl was so friendly and kind. The car was perfect, and handing back the car was quick and simple. There are so many terrible reviews of car hire... See more

Company replied

Rated 5 out of 5 stars

Really kind and helpfull staff, no lines and exactly the car from the picture. Fast service. Staff didn't insist on getting extra insurances (which we already booked somewhere else).

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Olbia Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020406. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Aeroporto Costa Smeralda, 07026, Olbia, Olbia Tempio / Sardegna, Italy

  • +39 0243020406
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4.8

Excellent

TrustScore 5 out of 5

8K reviews

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4.8

All reviews

(8,239)

61,384 reviews in the last 12 months

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Rated 4 out of 5 stars

Nice experience!

Check in and check out efficient. Car was clean and in good shape. Must be more clear on coverages when you already purchased coverage.

13 August 2026
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Reply from Locauto Group - Olbia Aeroporto

Dear Felix,thank you for your review! We are glad to hear that your check-in and check-out were smooth and that you found the car clean and in great shape.

Regarding third-party insurance, we apologize if there was any confusion. Coverages purchased through external brokers are external agreements between you and the provider, meaning Locauto has no visibility or access to those details. Our staff is trained to explain our direct coverage options so you can choose what best suits your needs, but we take your feedback seriously to ensure our communication is always clear and transparent.

Thank you again, and we hope to welcome you back soon!

Elisa

Rated 5 out of 5 stars

Great car, friendly staff, easy!

When we went to collect our car there was no wait, the girl was so friendly and kind. The car was perfect, and handing back the car was quick and simple. There are so many terrible reviews of car hire places but we honestly had the best experience.

19 August 2026
Unprompted review
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Reply from Locauto Group - Olbia Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Great car rental experience

Great car rental experience. Friendly staff.

12 August 2026
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Reply from Locauto Group - Olbia Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

They were really pleasant to work with

They were really pleasant to work with. Everything went smoothly. Staff was great and polite.

28 July 2026
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Reply from Locauto Group - Olbia Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Easy check-in

Easy check-in. New car, impeccably clean, easy to return the car. Good service

19 August 2026
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Reply from Locauto Group - Olbia Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Very professional

Very professional, they answer all the questions
They give very clear explanations, all was perfect

15 August 2026
Unprompted review
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Reply from Locauto Group - Olbia Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 4 out of 5 stars

Practically brand new card Helpful staff

Very easy process at the airport, hassle free. Staff were lovely and very helpful. Car was practically brand new. I would give this 5 stars, however, it was pricey. I appreciate we rented the car peak season and last minute but I do feel it was expensive. That said, I would recommend them for quality and service.

10 August 2026
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Reply from Locauto Group - Olbia Aeroporto

Dear Annon,thnak you for sharing your experience with Locauto.
We are thrilled to hear that you enjoyed our service and our friendly staff. Thank you for your recommendation. We hope to welcome you back for a 5-star experience next time!
Elisa

Rated 5 out of 5 stars

Totally recommended

Simple, friendly, fast, a good car, and helpful staff.

23 July 2026
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Reply from Locauto Group - Olbia Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 4 out of 5 stars

Hello,

Hello,

return a vehicle location was hard to find due to lack of correct signs. The rest was just fine.

8 August 2026
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Reply from Locauto Group - Olbia Aeroporto

Dear Fuad,thank you for taking the time to share your feedback with us!

We are glad to hear that everything else went smoothly, but we are truly sorry for the difficulty you experienced in finding the return location. While the directional signage throughout the airport area is managed directly by the airport authority, we take your comment very seriously. We will use your feedback to improve the return instructions and guidance provided by our desk staff so our customers can navigate back effortlessly.

We look forward to welcoming you back again soon for a seamless, 5-star experience!

Elisa

Rated 5 out of 5 stars

Best car rent in Italy

Best car rent in Italy, zero problem, Perfect quality and service.

10 August 2026
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Reply from Locauto Group - Olbia Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

All smooth

All smooth. Thanks

10 August 2026
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Reply from Locauto Group - Olbia Aeroporto

Thank you for the great review! Stefania

Rated 1 out of 5 stars

Unexpected Recharge and Missinformation

I called to inform i will give the car few hours later on the phone, the woman told me its fine cause i already payed for that, and when I gave the car, they made mempay an extra day for the time delayed… so i was misinformed and charged one extra day of rental for 3h delay.

17 August 2026
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Reply from Locauto Group - Olbia Aeroporto

Dear Iris, thank you for sharing your experience with Locauto. We sincerely apologize for any confusion regarding your final charge. While your rate did include a grace period of 2 extra hours, the vehicle was returned 3 hours beyond that allowance. In these instances, our system automatically calculates a charge for an additional rental day. We appreciate your review, as your feedback helps us improve our service.
Sara

Rated 5 out of 5 stars

Just one word

Just one word: Excellent

16 August 2026
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Reply from Locauto Group - Olbia Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Great service

Great service, sets them apart in Italy for sure.

15 August 2026
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Reply from Locauto Group - Olbia Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

recommend it!

nice people, quick quality service

7 August 2026
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Reply from Locauto Group - Olbia Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

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