Locauto Group - Napoli Aeroporto Reviews 

The staff was very polite, and both the service and the car were top-notch. I had a very positive experience.

Car in very good condition and excellent service

Has no issues with car rental on pickup or drop off, staff were friendly would use this company again

The booking process for the car was easy, and the pick up desk at Naples airport was much quicker than some we have experienced (and others in that same airport!). There was no aggressive upsell from anyone. Getting to the car was easy with a complementary shuttle from the airport, the team were expecting us with a good quality car of the right class ready. Handover was easy and friendly, and staff had fluent English. They even helped us install our own car seat! The car was perfect for our needs. We dropped the car off with Marco at the end of our holiday and he made it easy, fast and fuss free. We would 100% recommend.

Rented a Supra Leon in August 2026. Check-in was fast and there is a regular shuttle driving you to the nearby rental car parking lot (5 min). Check-out was fast as well and lady friendly when double checking gas level etc.

very helpful staff, all pick up and drop off v easy

Good. ………….

Very good new car, although the first car they showed us was quite damaged on the wing.after asking to change it, they gave us an other

Company was Great on receiving The car And on returning The car. Everyone was very nice And helpful

Everything works great every time: never had any complaints about Locauto, and it's my preferred rental in Italy. I will definitely use it again.

Everything went perfectly. Both the pickup and the return were handled quickly and professionally. The vehicle was handed over clean; we were pointed out a piece of damage (a scratch) on the front right, which was documented and thus caused no further issues.

A really good company, new cars and kind people
Thank you for this experience.

The car was not as requested, due to limitations with the stock, it was also dirty inside and needed a further valet before we were prepared to sit in it.

It was also a very uncomfortable car (Peugeout, seat and lumbar support very hard with no adjustment and left leg was constantly clashing with door handle making my knee painful). I had ordered/requested a Volkswagon, which i had lasr year and was very comfortable.

Also the tracking and balacing were out on the vehicle, causing it to pull to the left and also a loud knocking noise on the left side going over the smallest bump, which sounded like an internal ball joint issue.

All round a poor vehicle which was also a very expensive hire.

Staff were nice enough, but due to vehicle limitations, their help was very restricted.

I was supposed to pick up the car at 11:00, but I picked it up an hour late. A plus was that I got a superior car for the same price. I had car body coverage for the car, which cost 158 ​​euros for 11 days.

friendly service employees. Quick release of car. exactly the type of car we rented out (not the “or simmilar”). Quick and simple acceptance of return of car. We had no problems or accidents, so no experience with that.

I had a completely smooth and seamless experience renting a car with Locauto during my holiday! Both the pick-up and drop-off processes were quick and trouble-free. The staff was polite, welcoming, and more than happy to answer all of my questions. Returning the vehicle took literally just a few moments with zero hassle. I highly recommend Locauto to anyone looking for a reliable car rental company!

The car rental process went very smoothly. The staff were very pleasant and professional.