The staff were very helpful and friendly. Both check in and check out was surprisingly fast, especially considering that I had an accident during the trip that they needed to review, which really onl... See more
Company replied
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See what reviewers are saying
Profesional and effortless to book....Car was better than the one we booked.... the friendliness and helpfulness of the staff in Sienna where we returned the car was excellent they even assist as to a... See more
Company replied
Cool, kind people! The ease and amenability - and no hidden or exorbitant extras. A low deposit that is promptly refunded in full. The fair-mindedness, and willingness to accomodate. Plus the vehicle... See more
Company replied
Excellent collection experience and wonderful car. The experience was really soured by the rip-off fee of e50 for having a tank of fuel ever so slightly under full ( with no fuel stops near Rome airp... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di La Spezia in Viale Italia, 434 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0187919445. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Viale Italia, 434, 19126, La Spezia, La-Spezia / Liguria, Italy
- +39 0187919445
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4.7
Excellent
1K reviews
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High quality car
High quality car, friendly and helpful customer service in English, flexible terms , overall a great experience
18 September 2025
Reply from Locauto Group - La Spezia
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
The car that was available was totally…
The car that was available was totally different style than the jeep on the photo. It was not similar at all. It was a hatchback and did not accommodate our luggage well. There were NO other options to look at. I’ve been renting for decades and there is always another option. The ladies nice but the man was actually rude.
12 September 2025
Reply from Locauto Group - La Spezia
Thanks for your feedback. We have forwarded your review to the competent department. We hope to see you again soon, Anna
Gentili ed efficienti
10 September 2025
Reply from Locauto Group - La Spezia
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
I had a great experience with Locauto
I had a great experience with Locauto! What really made it stand out was the people — everyone I dealt with was very friendly, helpful, and professional. The whole process of renting the car was smooth and stress-free, which I really appreciated. Thank you to the Locauto team for making the experience so easy and pleasant.
3 September 2025
Reply from Locauto Group - La Spezia
Many thanks, see you soon! Erika
Both staff members were pleasant and…
Both staff members were pleasant and took care of the paperwork quickly and car readily available. Gave a free upgrade as well. Will certainly rent again from Locauto.
22 August 2025
Reply from Locauto Group - La Spezia
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Thank you for the services provided
Thank you for the services provided, really great car rental, the employee's car was provided quickly and efficiently.👍👍👍👍
22 August 2025
Reply from Locauto Group - La Spezia
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
The car rental was quick and…
The car rental was quick and straightforward. No problems picking up or dropping off the vehicle.
15 August 2025
Reply from Locauto Group - La Spezia
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Service like it should be
9 August 2025
Reply from Locauto Group - La Spezia
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
All was perfect, except..
All was perfect , until I had to return the car in Milan. I had just an address , I would have need a photo of the garage door and a pin point on a map.
30 July 2025
Reply from Locauto Group - La Spezia
Thank you for your feedback. Our customer's reviews are important for us to improve the quality of the service provided. See you on the next rental, Carlo
Good service
30 July 2025
Reply from Locauto Group - La Spezia
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Davide and Sara are really nice.
Davide and Sara are really nice.
They have been always supportive and extremely kind.
19 July 2025
Reply from Locauto Group - La Spezia
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Very smooth experience
Very smooth experience. No wait, easy to get to from train station (10 minute walk). Friendly staff. Great car. Excellent all around!
6 July 2025
Reply from Locauto Group - La Spezia
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Super friendly and helpfull.
Super friendly and helpfull.
Made an error on my reservation and they were happy to solve it.
Will definitely rent with them again.
17 June 2025
Reply from Locauto Group - La Spezia
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reply from Locauto Group - La Spezia
That's great to hear! See you soon, Angelo
Everything was perfect!!!
8 June 2025
Reply from Locauto Group - La Spezia
Thank you for leaving us a positive review! See you soon, Enrico
Professional rental company
We booked a rental service from Locauto through discovercars.com. Everything went perfectly - we picked up the car in La Spezia, returned it to the specified garage in Florence. The paperwork was done quickly, the car was clean enough and tidy. I can recommend it
10 June 2025
Reply from Locauto Group - La Spezia
Thank you for your feedback! Fausto
Reply from Locauto Group - La Spezia
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Great communication
Staff was polite, we got better car than booked.
We had to extend the rental, and it was done via online chat on their website with no issues.
9 May 2025
Reply from Locauto Group - La Spezia
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Pretty painless pickup in La Spezia
Pretty painless pickup in La Spezia. We would have loved some info on the drop off location in Florence. That required nearly two hours of fumbling to get the car dropped off & hike back to our hotel.
2 May 2025
Reply from Locauto Group - La Spezia
Thank yoy for your feedback! We have forwarded your report to the competent department. We can't wait to have you on board again and deserve 5 stars! See you soon, Anna
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