Autoloco truly delivers world-class service! The team is always helpful and knowledgeable. A special shoutout to Filippo at Rome Fiumicino Airport—he was fantastic to work with and made sure we got... See more
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Everything was perfect. Specially I should mention that representative man at office FCO airport. He was very politely and helpfull. I want to say thank you to him . But I faced another problem with r... See more
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I has been renting with Locauto for two times first was in Athens and the 2nd in Rome, it was good and relabel
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Overall EXCELLENT!! On pickup at FCO - Rome airport to the return 10 days later in FLR - Firenze airport the friendly greetings on both ends were very much appreciated!! Quick efficient servic... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Fiumicino in via Portuense 2413, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0665047780. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Via Portuense, 2413, 00054, Fiumicino, Roma / Lazio, Italy
- +39 0665047780
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4.4
Excellent
552 reviews
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Reply from Locauto Group - Fiumicino DT
Thank you for taking the time to leave us a positive review. See you soon, Enrico
I has been renting with Locauto for two…
I has been renting with Locauto for two times first was in Athens and the 2nd in Rome, it was good and relabel
21 October 2026
Reply from Locauto Group - Fiumicino DT
Dear Mohamed, Thank you so much for your kind review!
We are delighted to hear that you had a great and reliable experience with us.
Providing consistent, high-quality service is always our top priority.
We truly appreciate your loyalty, and we look forward to welcoming you back for another smooth journey on your next trip!
Chiara
I paid a deposit for a full tank so I…
I paid a deposit for a full tank so I wouldn't have to look for a gas station when returning the car—this was recommended by the counter staff. I returned the car with half a tank of fuel, but I wasn't refunded the money. It is a poor service that rips off the customer; do not use this service—it makes no sense.
5 July 2026
Unprompted review
Reply from Locauto Group - Fiumicino DT
Dear Pavel,Thank you for sharing your feedback. We are truly sorry to hear about the misunderstanding regarding the prepaid fuel option.
We would like to clarify that our Prepaid Fuel Service is designed to offer maximum convenience and flexibility, allowing customers to return the vehicle without the stress or time lost searching for a gas station before drop-off. As specified in our terms and conditions, this option allows you to return the car with any fuel level without incurrring additional refueling service fees, but unused fuel is non-refundable.
If the service is not selected and the car is returned with less fuel than at pickup, a refueling charge applies in addition to the cost of the missing liters.
We apologize if this was not explained clearly during your pickup, and we hope to have the opportunity to welcome you back for a smoother experience in the future.
Elisa
Probably the most pleasant experience…
Probably the most pleasant experience I've ever had with a car rental company. The price was very reasonable, with no ridiculous attempts to convince me to purchase additional services and no financial guarantees required. The process of picking up and returning the car was quick and simple, and the staff were extremely friendly and nice.
2 September 2026
Reply from Locauto Group - Fiumicino DT
We're happy to hear you had a great time in Italy. See you soon, Ginevra
The representative in fumancino was…
The representative in fumancino was very helpful and friendly
26 August 2026
Reply from Locauto Group - Fiumicino DT
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Having rented from numerous car rental…
Having rented from numerous car rental companies in Italy, I found Locauto the best to deal with. The only complaint that I have, was that i had purchased additional insurance coverage from the broker but Locauto were quite insistent that I should in addition buy there insurance despite the broker stating in the contract , that the insurance that i had bought should be all that I required.
20 August 2026
Reply from Locauto Group - Fiumicino DT
Dear Robert,thank you for sharing your feedback.
We are glad that you enjoyed our service.
At the same time we apologize if you felt pressured to purchase extra coverage with us.
We would like to clarify that our desk staff is fully trained to explain our standard rental conditions and the specific coverage options offered directly by Locauto.
Please note that Locauto has no visibility into third-party insurance policies purchased through brokers, as those are separate contracts strictly between the customer and the broker. Because broker policies do not directly cover the vehicle with Locauto, our team informs customers of how our direct protection options work so they can make an informed choice on whether to add Locauto coverage or rely on their broker's reimbursement plan.
We will share your feedback with our team to improve our communication and we hope to welcome you for a better experience next time!
Elisa
5/5 – Top-notch service at Rome Fiumicino (FCO)!
Autoloco truly delivers world-class service! The team is always helpful and knowledgeable. A special shoutout to Filippo at Rome Fiumicino Airport—he was fantastic to work with and made sure we got a great car for our trip.
My only "disappointment" was that all my luggage forced us into a practical German BMW instead of a sleek Ferrari... ;) Next time! Highly recommended!
2 August 2026
Unprompted review
Reply from Locauto Group - Fiumicino DT
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
The pickup experience was smooth and…
The pickup experience was smooth and welcoming, with a friendly reception. We appreciated the option to fill in details electronically beforehand, though the provided link didn’t work, which caused a minor delay.
At return, the staff’s attitude was unfortunately less positive—they seemed frustrated and unhelpful when addressing minor damage and insurance questions. With some improvement in communication and consistency in service, this could be a 5-star experience. Overall, a decent rental with room to refine the details.
10 August 2026
Reply from Locauto Group - Fiumicino DT
Dear Susanne,thank you so much for your feedback!
We are sorry to hear that you experienced a glitch with our smart check-in service, and that our team’s attitude at drop-off fell short of our usual standards.
We truly value your insightful suggestions to help us improve, and we hope to welcome you back soon for a true 5-star experience!
Elisa
I had a feeling when we rented the car…
I had a feeling when we rented the car that we were going to be accused of something. The first thing we were told was that it was a diesel car, which it wasn’t. If we hadn’t been paying attention, we would have filled it with the wrong fuel.
When we returned the car, the lady immediately claimed that we had replaced the right-hand tire and that it was not the original tire. She also looked underneath the car and claimed that we had caused a scratch underneath it. We know for a fact that we did not cause any damage.
Absolutely terrible company!! DO NOT RENT FROM THEM!!!
If Booking.com is a serious company, they should remove this rental company from their platform!
7 August 2026
Unprompted review
Reply from Locauto Group - Fiumicino DT
Dear Tina,thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations. Ensuring clear, accurate information and full transparency at every stage of the rental is always our top priority.
Regarding the damage notice, we completely understand how frustrating it is to have a damage claim contested after your trip. We take these matters very seriously and want to ensure your case is thoroughly reviewed.
We kindly invite you to contact our Customer Service team directly at https://portale.locautorent.com/websitecs/cs-home.aspx. Our team will gladly provide you with all the official documentation.
We hope this information is helpful.
Chiara
Bad experience
I choose your company because of high customer points to you. But even I dropped the car as I took, I took a mail from your rome airport agent saying there is a led damage and wanting 1300 euro from me in 48 hours. But I have a photo I took when I dropped the car and showing that everthing is good.
5 August 2026
Reply from Locauto Group - Fiumicino DT
Dear Kilic,thank you for your review.
We apologize if the experience did not meet your expectations.
Please do not hesitate to get in touch our customer service at this link:https://portale.locautorent.com/websitecs/cs-home.aspx
We hope to welcome you back for a beter experience next time.
Elisa
Reply from Locauto Group - Fiumicino DT
Thank you for your feedback! Fausto
Excellent service
Excellent service, no delays or problems with the paperwork. Check-in and check-out were quick and didn't interfere with other matters. The car was in good condition, although a little dirty. There were no issues with the car during the entire trip. The only issue was that the check-out instructions provided on the Fiumicino Airport (FCO) website didn't match the actual coordinates, and important information such as the parking lot building and floor was missing. We had to find out this information while driving through the airport area.
29 July 2026
Reply from Locauto Group - Fiumicino DT
Dear Cristian thank you for sharing your feedback.
We are thrilled to hear that you enjoyed our service.
Regarding the car return information, we apologize for the difficulties you experienced.Regarding the signage, unfortunately, its placement is strictly regulated by the airport authority, so we have limited control over it.We will share your feedback with the relevant department to improve the information provided at the counter. We hope to welcome you back in the future to provide the seamless experience you deserve.
Elisa
Easy and trustable
26 July 2026
Reply from Locauto Group - Fiumicino DT
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Reply from Locauto Group - Fiumicino DT
That's great to hear! See you soon, Angelo
Fast and hassle-free service, good cars
Fast and hassle-free service, with new cars. Lack of agressive sales of extra insurance
15 July 2026
Reply from Locauto Group - Fiumicino DT
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
The car i picked was not available..
The car i picked was not available..was given a dirty full of scratches car with 40000kms at extra cost. Instead of a close replacement..Was told insurance that I bought on their app was a third party insurance..They sold me road side assistance instead of replacement of car in case of problem.. after an all night flight u expect a pleasant experience..
10 June 2026
Unprompted review
Reply from Locauto Group - Fiumicino DT
Hello Stefano, thank you for sharing your experience with Locauto in Rome.
We would like to clarify that your reservation didn't come from our app. Therefore any coverage you bought on that app it's a third party insurance that works as refund in case you should pay any damage or theft to the car rental company (Locauto).
We are sorry that you didn't like the vehicle rented, your feedback helps us improving our service.
Sara
Italy hire car
The company were really easy to deal with. They thoroughly explained everything to us and provided options that were cost effective and beneficial to us.
23 June 2026
Reply from Locauto Group - Fiumicino DT
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Upgrade is not always best choice….
I had ordered a mid-sized van six months in advance, well before my arrival. However, on the day before my arrival, the rental office called me to inform me that the van I had ordered was unavailable. Instead, they “upgraded” me to a much larger van (H2L2), which was simply too big for my needs. While this situation was inconvenient, it was disappointing that I was not given any options to find an alternative when I was notified only a day before my arrival.
2 June 2026
Reply from Locauto Group - Fiumicino DT
Hello Ronen, thank you for sharing your experience with Locauto. We apologize for not being able to provide the vehicle you reserved and we understand the difficulties of getting a bigger van. Your feedback will help us prevent this from happening in the future.
Reply from Locauto Group - Fiumicino DT
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Easy and Fast
Easy, fast process with a brand-new car and zero bureaucracy.
A much better experience than with well-known companies.
Elisa from the FCO office was an excellent employee—professional, helpful, and efficient.
28 April 2026
Reply from Locauto Group - Fiumicino DT
Thank you for the great review! Stefania
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