Our flight was redirected to a different airport but Locauto dealt with this smoothly. Their phone line was promptly answered each time i called and the desk at Catania airport was open until midni... See more
Company replied
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See what reviewers are saying
I rented a car for my trip, and the overall experience exceeded my expectations in every way. Speed: The pick-up and drop-off processes were amazingly fast. No unnecessary delays or tedious paperw... See more
Company replied
It was my first time renting a car, and it could not have been any easier. The Locauto staff in Sicily were really efficient and quick both during car pick-up and drop-off. They were forward and trans... See more
Company replied
The staff at both Palermo and Catania were both polite and helpful. Georgia at Catania met us with a cheerful smile and explained the returns process whilst speaking excellent English. Fast pick up an... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Catania Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020405. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Aeroporto Fontanarossa, 95121, Catania, Catania / Sicilia, Italy
- +39 0243020405
Unisciti a MyLocauto Friends
4.7
Excellent
16K reviews
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Reply from Locauto Group - Catania Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Renting with Locauto was a great experience
Locauto was reliable, flexible, helpful and fair with their pricing. I recommend their services.
28 August 2026
Reply from Locauto Group - Catania Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Excellent car rental company
Excellent car rental company. High-quality, fast work of employees, high service culture. Good, technically sound, clean cars. In Italy I always choose Locauto.
26 August 2026
Reply from Locauto Group - Catania Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Friendly staff
Friendly staff, nice car… probably the best experience I’ve ever had hiring a car! Hiring a car is usually a very tedious and painful experience, but this was much better than I was expecting! Thanks Locauto.
27 August 2026
Reply from Locauto Group - Catania Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
We have a very good experience with…
We have a very good experience with this renting Car Company, very good Service and nice people
Thank you so much
26 August 2026
Reply from Locauto Group - Catania Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Alessio was very kind.
Alessio was very kind.
Everything great.
Good conversation.
26 August 2026
Unprompted review
Reply from Locauto Group - Catania Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Entire process was seamless except the…
Entire process was seamless except the Peugeot 208GT was way above my ability.
26 August 2026
Reply from Locauto Group - Catania Aeroporto
Thank you for your feedback! Fausto
Alessio team cta were very helpful…
Alessio team cta were very helpful definitely recommend.
26 August 2026
Unprompted review
Reply from Locauto Group - Catania Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Reply from Locauto Group - Catania Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Alessio
Alessio - team cta. Very good experience. Perfect experience thanks
26 August 2026
Unprompted review
Reply from Locauto Group - Catania Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Attempt to extort money for imaginary…
Attempt to extort money for imaginary damage after return, never again
21 August 2026
Reply from Locauto Group - Catania Aeroporto
Dear Marcin,thank you for sharing your feedback and giving us the opportunity to explain.
We are truly sorry to hear about your dissatisfaction. We understand how frustrating it can be to receive a damage charge, but we would like to clarify that we perform a joint check-out inspection at the time of pick-up to verify the initial condition of the vehicle together.
In this case, a discrepancy was detected upon return compared to the vehicle's initial condition. If you need detailed documentation regarding your rental, please do not hesitate to contact our Customer Service team by clicking here:https://portale.locautorent.com/websitecs/cs-home.aspx
We hope to have another opportunity to welcome you back for a much better experience.
Elisa
Reply from Locauto Group - Catania Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Nothing to complain about
Nothing to complain about. Good reliable car, fair prices, nice service. Alessio did a fast an good job
25 August 2026
Unprompted review
Reply from Locauto Group - Catania Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
The service in the front desk area was…
The service in the front desk area was good, regarding the car, the model was ok.
17 August 2026
Reply from Locauto Group - Catania Aeroporto
Dear Jose,thank you for your review.
We are glad that you enjoyed our service and we hope to welcome you back for a 5-star experience next time!
Elisa
Let’s try again
Overall I am happy with the car and the handling process. We opted for the no worries contract. That’s expensive and also useful. Customer service over mail and telephone were unsatisfactory. We tried to change the airport where the car was to be returned. There was no attention, no interest and no care in helping us out. In the end we were forced to return the car we rented for 12 days in Catania and rent another one for a day for a 3 hour drive to Palermo. Plus having to line up again in a car & driver registration process on a travel day.
After writing this review I received a highly reflective response from Locauto, reminding me of the very challenging times we all went through during the many travel disruptions at Catania airport resulting from the week long eruption of Etna. And inviting me to give them a chance to offer me a five star car rental experience in future. Highly appreciated, and I will certainly give that a chance!
13 August 2026
Reply from Locauto Group - Catania Aeroporto
Dear Gerhard,thank you for sharing your feedback. We are truly sorry for your experience and fully understand how frustrating and stressful this situation was for you. Our goal is always to accommodate our customers' needs whenever possible.
Unfortunately, the unexpected disruption caused by the Etna eruption persisted longer than anticipated, creating extraordinary operational challenges and severe limitations across our fleet management. That being said, we deeply regret the inconvenience this caused during your journey.
We will certainly use your comments to review our communication and improve our service. We truly hope to have the opportunity to welcome you back in the future for a seamless 5-star experience.
Elisa
Locauto Group - Catania Aeroporto:Outstanding experience – Fast, spotless, and professional service!
I rented a car for my trip, and the overall experience exceeded my expectations in every way.
Speed: The pick-up and drop-off processes were amazingly fast. No unnecessary delays or tedious paperwork—I had the keys in my hand and was ready to hit the road within minutes.
Cleanliness: The vehicle was in pristine condition. Spotlessly clean inside and out, smelling fresh, and clearly sanitized, which immediately gave me full peace of mind.
Customer Service: The staff was friendly, polite, and exceptionally helpful. They answered all my questions with a smile, offered useful driving tips, and went out of their way to ensure a smooth rental.
I will definitely choose them again for my next trip. Highly recommended!
14 August 2026
Reply from Locauto Group - Catania Aeroporto
Many thanks, see you soon! Erika
First time with locauto in Catania…
First time with locauto in Catania airport and definitely not the last
💯 recommend!
16 August 2026
Reply from Locauto Group - Catania Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Very smooth and easy experience
Very smooth and easy experience. Alessio helped a lot when we returned our car to CTA airport Locauto.
23 August 2026
Unprompted review
Reply from Locauto Group - Catania Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Reply from Locauto Group - Catania Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Hello
Hello! Your company issued me an invoice for 212 euros for damage. At the same time:
1. I had full insurance.
2. The employee who accepted the car confirmed that there were no problems.
3. You didn’t specify what kind of damage this is.
I disagree with this and demand a refund.
10 August 2026
Reply from Locauto Group - Catania Aeroporto
Dear Aleksei,thank you for reaching out, and we are truly sorry for this experience. We completely understand how frustrating it is to receive an unexpected damage charge, especially when you had full coverage and a smooth return experience.
Please contact our Customer Care team directly via our support portal: https://portale.locautorent.com/websitecs/cs-home.aspx
Our specialized team will be able to provide you with the full damage documentation, inspect the specifics of your coverage, and address any questions or disputes regarding the refund. We appreciate your patience while we help you resolve this matter.
Elisa
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