The pick-up process directly at Catania Airport was relatively quick. They’re not interested in the full insurance you buy through Booking, so if you want full coverage with no excess, you have to t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a very good experience. Their office is located directly inside the terminal, so picking up the car and the keys was very quick and convenient. I was even given the option to choose from... See more
Company replied
Overall, I had a great experience from start to finish with Locauto! At first, there was a mix up (not at all their fault) that had caused my reservation to be cancelled, and they quickly resolved the... See more
Company replied
Good staff, they where polite and helpfull. Advice to people traveling to taormina. Do not rent a car 😅 its no street parking in taormina, its Only parking garages. And they Are ekspensive😵💫 T... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Catania Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020405. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Aeroporto Fontanarossa, 95121, Catania, Catania / Sicilia, Italy
- +39 0243020405
Unisciti a MyLocauto Friends
4.7
Excellent
16K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
We got the best possible attention…
We got the best possible attention there is we remain very posive and recommend it to everyone
13 July 2026
Reply from Locauto Group - Catania Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Georgia was the best!
Georgia was the one welcoming us and handing the car, was absolutely wonderful and the entire process was super easy and convenient!
10 July 2026
Unprompted review
Reply from Locauto Group - Catania Aeroporto
Many thanks, see you soon! Erika
Reply from Locauto Group - Catania Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Catania Aeroporto
Many thanks, see you soon! Erika
Car we rented was a new cupra leon
Car we rented was a new cupra leon, with only 400 km , no problems at the desk, easy to rent easy on drop off. Highlly recomend Locauto, we will go bact to rent a car from this company
3 July 2026
Reply from Locauto Group - Catania Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Reply from Locauto Group - Catania Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Fast, convenient service and a great upgrade
I had a very good experience. Their office is located directly inside the terminal, so picking up the car and the keys was very quick and convenient.
I was even given the option to choose from a few different cars, including some better models, at no extra cost, which was a nice surprise.
Returning the car was just as easy. I parked it, dropped the key into their secure key box, and didn’t have to wait for anyone to inspect the vehicle or notify anyone that I had returned it.
I would definitely rent from them again.
10 July 2026
Reply from Locauto Group - Catania Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Reply from Locauto Group - Catania Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Reply from Locauto Group - Catania Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Very helpful staff and process is…
Very helpful staff and process is efficient. I recommend!
6 July 2026
Reply from Locauto Group - Catania Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Car rental service review
Car rental service is very good. Booking process is fast. Car rental personal gave all needed information. Ordered car via Booking.com.
4 July 2026
Reply from Locauto Group - Catania Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Everything was great
Everything was great. The car was new and clean. Minimal paperwork upon pickup and return. I recommend it. We will definitely use this rental agency again next time.
12 July 2026
Reply from Locauto Group - Catania Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Helpful team both in Catania and…
Helpful team both in Catania and Palermo. Clear communication and straight forward process
12 July 2026
Reply from Locauto Group - Catania Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Alessio is a great guy
Alessio is a great guy. Return of the car last just few seconds
12 July 2026
Unprompted review
Reply from Locauto Group - Catania Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Catania Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
Reply from Locauto Group - Catania Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
The pick-up process directly at Catania…
The pick-up process directly at Catania Airport was relatively quick. They’re not interested in the full insurance you buy through Booking, so if you want full coverage with no excess, you have to take out their own insurance, which is several times more expensive. That’s pretty standard practice, though.
The first car we got had an electrical issue, but after we pointed it out, they quickly replaced it without any hassle. Great service. The cars are clean. I’d definitely recommend them.
12 July 2026
Reply from Locauto Group - Catania Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reply from Locauto Group - Catania Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.