Banner for Locauto Group - Catania Aeroporto

Locauto Group - Catania Aeroporto Reviews 

15,597
TrustScore 4.5 out of 5

4.7

Aeroporto Fontanarossa, 95121 Catania, Catania / Sicilia, IT


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The pick-up process directly at Catania Airport was relatively quick. They’re not interested in the full insurance you buy through Booking, so if you want full coverage with no excess, you have to t... See more

Company replied

Rated 5 out of 5 stars

I had a very good experience. Their office is located directly inside the terminal, so picking up the car and the keys was very quick and convenient. I was even given the option to choose from... See more

Company replied

Rated 5 out of 5 stars

Overall, I had a great experience from start to finish with Locauto! At first, there was a mix up (not at all their fault) that had caused my reservation to be cancelled, and they quickly resolved the... See more

Company replied

Rated 5 out of 5 stars

Good staff, they where polite and helpfull. Advice to people traveling to taormina. Do not rent a car 😅 its no street parking in taormina, its Only parking garages. And they Are ekspensive😵‍💫 T... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Catania Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020405. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Aeroporto Fontanarossa, 95121, Catania, Catania / Sicilia, Italy

  • +39 0243020405
Promotion box for Locauto Group - Catania Aeroporto

Unisciti a MyLocauto Friends

Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(15,597)

59,516 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recomand this company

I recomand this company! Everything was as i expected.

10 July 2026
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Alessio

Alessio, good return. Hidden cost on different return place.

13 July 2026
Unprompted review
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Georgia was the best!

Georgia was the one welcoming us and handing the car, was absolutely wonderful and the entire process was super easy and convenient!

10 July 2026
Unprompted review
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

Great Service

The car was all what we needed. Friendly staff.

6 July 2026
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Great team

Great team : pick-up and car rental return staff!! Thank you!

13 July 2026
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

Car we rented was a new cupra leon

Car we rented was a new cupra leon, with only 400 km , no problems at the desk, easy to rent easy on drop off. Highlly recomend Locauto, we will go bact to rent a car from this company

3 July 2026
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Fast, convenient service and a great upgrade

I had a very good experience. Their office is located directly inside the terminal, so picking up the car and the keys was very quick and convenient.

I was even given the option to choose from a few different cars, including some better models, at no extra cost, which was a nice surprise.

Returning the car was just as easy. I parked it, dropped the key into their secure key box, and didn’t have to wait for anyone to inspect the vehicle or notify anyone that I had returned it.

I would definitely rent from them again.

10 July 2026
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Good and clean car

Good and clean car, helpful staff, easy booking and drop off process.

12 July 2026
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Very good service

Very good service

8 July 2026
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Very helpful staff and process is…

Very helpful staff and process is efficient. I recommend!

6 July 2026
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Car rental service review

Car rental service is very good. Booking process is fast. Car rental personal gave all needed information. Ordered car via Booking.com.

4 July 2026
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Everything was great


Everything was great. The car was new and clean. Minimal paperwork upon pickup and return. I recommend it. We will definitely use this rental agency again next time.

12 July 2026
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Alessio is a great guy

Alessio is a great guy. Return of the car last just few seconds

12 July 2026
Unprompted review
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Everything was great

Everything was great, as usual…

12 July 2026
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

The pick-up process directly at Catania…

The pick-up process directly at Catania Airport was relatively quick. They’re not interested in the full insurance you buy through Booking, so if you want full coverage with no excess, you have to take out their own insurance, which is several times more expensive. That’s pretty standard practice, though.

The first car we got had an electrical issue, but after we pointed it out, they quickly replaced it without any hassle. Great service. The cars are clean. I’d definitely recommend them.

12 July 2026
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

All good

Everything worked as it should have

12 July 2026
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look