The service at both locations (pick up and drop off) was very prompt and courteous. I also appreciated the agent's very helpful tips about car features at the pick-up
Company replied
Location
Switch locationVia Pietramellara, 35L, 40121 Bologna, Bologna / Emilia Romagna, IT
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I was very hesitate about renting a car overseas but other than a little mix-up picking up the car which was corrected very quickly the whole experience was very worth while. returning the car to FC... See more
Company replied
Car easy to reserv and return. The only problem was the demonstrations during the return but we svoid the by returning the car earlier than planned
Company replied
The booking was really easy. Even though it was my first time in Bologna the pick-up was uncomplicated and the staff was very helpful. I totally recommend Locauto Group at Bologna Stazione Centrale!
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Bologna Stazione Centrale in via Pietramellara 35/L potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 051243995. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Via Pietramellara, 35L, 40121, Bologna, Bologna / Emilia Romagna, Italy
- +39 051243995
Unisciti a MyLocauto Friends
4.6
Excellent
2K reviews
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Thank you for your great service
Thank you for your service. The staff in both locations were very professional and friendly. The car performed very well. With my family we had a great experience. Please keep like this is the future!
6 August 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reply from Locauto Group - Bologna Stazione Centrale
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo
Not a customer friendly operation
5 August 2024
Reply from Locauto Group - Bologna Stazione Centrale
We are sad to hear you have not had a positive experience with us. We are here to http://www.locautorent.com/customerservice help you with anything you need. Gaia
Very nice service
4 August 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Ford Van good value
Really good Ford van with great visibility, back up cam, sensors and navi system linked to iPhone. Very fuel efficient. Staff was quick and helpful in pick up and drop off. Good value !!
1 August 2024
Reply from Locauto Group - Bologna Stazione Centrale
The team is thrilled to hear such good feedback, and we’re proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Great service on short notice
Locauto was able to provide me with a car on short term request in peak holiday season. Very friendly and helpful staff at pick up point and drop off point.
25 July 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo
I am so happy about service
I am so happy about service, especially office officer at bologna train staition and also pick up point
Returning the car was so easy employee was so polite
I am so glad to rent a car from locauto
Car was so nice and neat
Thank you
31 July 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thank you so much for your feedback! We can't wait to have you on board again and deserve 5 stars! Anna
Quick, straightforward and cheap!
Quick and straightforward, we encountered no issues when returning the car. We rented it for five days and were pleasantly surprised by the high standard of the vehicle, especially considering the price. I highly recommend Locauto Bologna over the larger car rental companies.
30 July 2024
Reply from Locauto Group - Bologna Stazione Centrale
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Everything was great.
26 July 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Thank you for the great service
Thank you for the great service and making our vacation enjoyable. Everything went smoothly and the car was in excellent condition.
28 July 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thank you for leaving us a positive review! See you soon, Enrico
Reply from Locauto Group - Bologna Stazione Centrale
Thank you so much for your feedback! See you soon, Anna
Reply from Locauto Group - Bologna Stazione Centrale
The team is thrilled to hear such good feedback, and we’re proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Reply from Locauto Group - Bologna Stazione Centrale
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Easy booking
Easy booking, after a little trouble with understanding the online formula regarding making a profile. God service, friendly people
18 July 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Poor customer service
Although the car itself was OK and there were no issues I have to score Two Stars as the customer service is a real issue - we had issues both during and after rental and tried and failed to contact customer service
There is no email that one can get a meaningful response from the pho number that is provided is non existent and there online form to report issues swallows your input and does not lead to a real time meaningful response
I would not use this company again
19 July 2024
Reply from Locauto Group - Bologna Stazione Centrale
We are sorry to hear that your experience was not up to standard, and we appreciate you bringing this to our attention. We would like the opportunity to investigate what went wrong, so please contact our customer center department through our website: http://www.locautorent.com/customerservice Thank you, Luca
It was an easy pick up and return
It was an easy pick up and return. The car was in good condition and was great.
17 July 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thank you for your feedback! Fausto
Easy to find and affordable rental company
Easy and quick pick up and return, kind staff and affordable price.
14 July 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
perfect service & nice new car
28 June 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Would book again
Friendly staff, great location, and easy process. Great job.
Maybe a customer toilet would be nice to have
25 June 2024
Reply from Locauto Group - Bologna Stazione Centrale
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Good friendly Service
Just simply all very straightforward and easy. Very friendly staff, etc.
26 June 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
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